Customer reviews of europaband

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 4 363 published reviews
5 3 596 82% 4 413 9% 3 123 3% 2 75 2% 1 156 4%

Summary of reviews

The store consistently delivers on quality, with many reviews highlighting well-made products, accurate prints, and durable materials that meet or exceed expectations. Shipping and delivery stand out as fast and reliable, with timely arrivals, on-time or early delivery, and efficient processing of orders for events and urgent needs. Customer service and ordering experience are praised for ease, responsiveness, clear guidance, and helpful support, contributing to a smooth overall process. Repeated mentions of reliable performance for recurring orders and large events reinforce the store’s strong track record and value.

Reviews 3 and 4 stars

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M
Morgan L.
Rating: 3 out of 5
following a purchase from 06/02/2024
The product is perfectly what I wanted but I couldn't put 5 stars on it because the delivery was almost 15 days late with no message to warn me.
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Nicolas G.
Rating: 4 out of 5
following a purchase from 13/05/2023
delivery OK, site can be improved on the presentation of the product rendering
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Nicolas G.
Rating: 4 out of 5
following a purchase from 29/03/2023
I would have liked to be able to order other products in batches of 50. No problem navigating the site.
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Joney E.
Rating: 4 out of 5
following a purchase from 02/04/2023
Very practical for events and good value for money.
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Leila G.
Rating: 4 out of 5
following a purchase from 05/04/2023
at the top
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Justine G.
Rating: 4 out of 5
following a purchase from 25/03/2023
The bracelets are very pretty and were delivered on time! However, they damage very quickly!
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Philippine S.
Rating: 4 out of 5
following a purchase from 22/04/2023
Delivery not on schedule. A week late, but before the event so it's fine.
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Sitou M.
Rating: 4 out of 5
following a purchase from 04/05/2023
Thank you for the fast shipping and processing of our order.
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Gwenaelle V.
Rating: 4 out of 5
following a purchase from 07/04/2023
Items as ordered, prompt delivery.
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Christian G.
Rating: 4 out of 5
following a purchase from 24/03/2023
For text entry, the site is a little complicated for validation.
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Pva Twirling B.
Rating: 4 out of 5
following a purchase from 20/03/2023
quick service
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Baptiste D.
Rating: 4 out of 5
following a purchase from 24/02/2023
very good site
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Franck G.
Rating: 4 out of 5
following a purchase from 31/01/2023
Fast service. Meets our expectations.
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Christophe D.
Rating: 4 out of 5
following a purchase from 21/12/2022
Ras very good site
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Raïssa G.
Rating: 4 out of 5
following a purchase from 29/01/2023
On the plus side, ordering was quick and straightforward.
After-sales service is easy to contact. On the points to improve; The color, on the site it is stated that the colors are fluorescent when they are just bright.
The branding itself is good, but could have been slightly larger in relation to the space on the bracelet. Nevertheless, overall, we're satisfied with the quality of the bracelets and will be ordering more in the future.
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Quentin C.
Rating: 4 out of 5
following a purchase from 24/12/2022
Received quickly and well made
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Patricia C.
Rating: 3 out of 5
following a purchase from 02/12/2022
Order made by phone ....this one was recorded wrong so not all the right products at the reception and then impossible to rectify.... I phoned to try to rectify I was to call me back !!!!!!!!
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Response from europaband
Hello, All orders must be placed via our website independently to avoid problems. As you were having trouble, my colleague took care of it for you to help you and be of service. I can find no trace of any e-mail asking us to rectify certain elements of your order. Next time, we'll let you place your order online on your own, like all our other customers, since you're not satisfied with the help we've given you.
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Fred D.
Rating: 4 out of 5
following a purchase from 16/02/2023
very well
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Angelique L.
Rating: 4 out of 5
following a purchase from 02/02/2023
good product
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Francis L.
Rating: 3 out of 5
following a purchase from 12/01/2023
Could be clearer on payment steps.
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Valérie J.
Rating: 4 out of 5
following a purchase from 22/12/2022
Receipt of invoice not immediate. Good contact with advisors.
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Bernard G.
Rating: 3 out of 5
following a purchase from 27/11/2022
Not TOP
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Vanesa S.
Rating: 4 out of 5
following a purchase from 18/10/2022
Both the delivery and the customer service response was fast.
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Thierry M.
Rating: 4 out of 5
following a purchase from 27/09/2022
practical site...
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Ainhoa R.
Rating: 4 out of 5
following a purchase from 29/09/2022
The quality of the bracelets is good. Our shipment was not going to arrive when we needed it and when we contacted the company they solved it right away and the package arrived on time.
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Florian S.
Rating: 4 out of 5
following a purchase from 07/09/2022
Bracelets as indicated, but I received white bracelets when I had ordered fluorescent yellow ones.
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Nicolas F.
Rating: 4 out of 5
following a purchase from 29/09/2022
A little disappointed with the delay between payment and delivery date After satisfactory dialogue by e-mail Order compliant
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Hervé R.
Rating: 4 out of 5
following a purchase from 26/09/2022
Product conforms to order despite a shipping problem that was quickly resolved by customer service. Satisfied with my first order from Europaband.
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Christian G.
Rating: 4 out of 5
following a purchase from 22/09/2022
Intuitive site and fast delivery, good for a first-time customer.
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Association V.
Rating: 4 out of 5
following a purchase from 26/09/2022
Postage a little high. Too bad there's no option for simple mail rather than Chronopost.
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Tristan Q.
Rating: 4 out of 5
following a purchase from 09/08/2022
Fine
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Naomie D.
Rating: 3 out of 5
following a purchase from 25/08/2022
contact with the teams top only missing point, no proof or visual of the final result before validation of the order... for this order just one color ok, but if you want to do with a print it's blocking.
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Response from europaband
Hello, thank you for your feedback. Generally, when the files are impeccable, we don't do a proof to save you production time. But if we have any doubts about your file, our graphic designer will make a proof and send it to you by e-mail :)
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Thomas N.
Rating: 4 out of 5
following a purchase from 25/08/2022
Well-organized site. The personalization tool (for bracelets in particular) could benefit from being more intuitive.
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Claude J.
Rating: 4 out of 5
following a purchase from 31/08/2022
on-time delivery
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 23/08/2022
Lack of legibility on the site!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 18/08/2022
Fast delivery, but very average rendering quality
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/07/2022
Responsiveness and reliability
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Comprador Verificado
Rating: 3 out of 5
following a purchase from 20/07/2022
Fast shipping
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 25/07/2022
easy command to create when not using a personal file, just a shame not to see the design with a downloaded file
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/07/2022
The prices are very attractive and delivery times were respected. However, the last bracelets were slightly bent over.
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