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M
Rating: 3 out of 5
I am still waiting for a response from them regarding a neck strap that came out yellow instead of beige..
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Customer reviews of europaband
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 4 255 published reviews
Summary of reviews
The online store Europaband is recognized for its high-quality products and efficient delivery service. Customers frequently highlight the fast turnaround, with many receiving their orders within 48 hours, which consistently meets or exceeds expectations. The ease of using the website and handling orders is appreciated, enhancing the overall shopping experience. Customer service is noted for being responsive and proactive, often reaching out to ensure product conformity shortly after an order is placed.
3 star reviews
Reset filtersL
Rating: 3 out of 5
The order arrived quickly and on time, but I would have liked to be informed that the logo was not visible well... Another thing, I paid the extra fee for express shipping and the company (without notifying) delivered it to a pickup point. They did not send it to my home, as I had requested and also paid the extra (approximately 30€)
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C
Rating: 3 out of 5
Perfect match for my order.
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N
Rating: 3 out of 5
Product delivered quickly but not perfectly compliant with the proof and especially the tokens are much thinner than usual.
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E
Rating: 3 out of 5
Product conforms to what was requested even though a good number of badge holders were not properly finished. Precise and punctual in delivery times and methods.
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P
Rating: 3 out of 5
Prices have doubled since last year
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Response from europaband
Hello,
Our prices have not doubled, you just ordered fewer bracelets so a less significant bulk price.
Order more bracelets next year and you will have a much better unit price :)
Our prices have not doubled, you just ordered fewer bracelets so a less significant bulk price.
Order more bracelets next year and you will have a much better unit price :)
H
Rating: 3 out of 5
Good print quality. Irregular cutting. Correct quality-price ratio
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C
Rating: 3 out of 5
I had requested to modify my order (adding a ring closure) and I only received the bracelets
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C
Rating: 3 out of 5
Not really any listening or responsiveness towards the customer. However, quality bracelets and timely delivery
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A
Rating: 3 out of 5
The product was fine! However, I had to wait about five weeks in total. I would have wished that they would inform me about the delay; I had to inquire myself after a few weeks....
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J
Rating: 3 out of 5
Everything is correct, but I ordered 1000 bracelets and I received 990
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B
Rating: 3 out of 5
Fast shipping
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E
Rating: 3 out of 5
Inability to get bracelets of different colors with logo
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A
Rating: 3 out of 5
Fast shipping. However, the pouch is not waterproof and therefore some bracelets are stained.
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V
Rating: 3 out of 5
spikes
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S
Rating: 3 out of 5
Good after-sales service
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O
Rating: 3 out of 5
Hello, I am generally satisfied with the service, fast and efficient, but I did not receive the bracelets in the correct color, I ordered coral and received white bracelets. I must say this is my 4th or 5th order and it's the first mistake. Have a good day, Olivier Lespinasse
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M
Rating: 3 out of 5
Very fast manufacturing and delivered in 48 hours. Total satisfaction.
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L
Rating: 3 out of 5
The quality of the tokens is good but the bag in which they were delivered was defective and the tokens came out upon delivery.
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K
Rating: 3 out of 5
The package was damaged! The tissue paper inside was completely crumpled! How am I supposed to use this for the guests?!!
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J
Rating: 3 out of 5
There was a problem with the order tracking.
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N
Rating: 3 out of 5
I have not received my entire order, I have sent an email, but no return. I'm missing the green color I ordered. Please contact me again 0033489517766
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M
Rating: 3 out of 5
The people who answered my questions and helped me create my design are top notch! On the other hand, my text was too thin and too small, so it doesn't appear on my bracelets. I'm disappointed that they didn't tell me before printing that it could be a problem....
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C
Rating: 3 out of 5
The chronopost did not work ... I was delivered 48 hours late. Even if it's independent of Europaband, it can be a problem if it's urgent...
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A
Rating: 3 out of 5
without more
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F
Rating: 3 out of 5
Order placed on 03/10/2024 at 17h15 I chose UPS 24h delivery because I needed it on 05/10 Mail of confirmation of dispatched on 04/10/2024 at 10h30 Order delivered to the relay point on 07/10/2024 at 12h27 Delivery was to be made to my home but they apparently "could not drop off your package at your address" while I was at home (repairing my gate which is next to my letterbox). they apparently "couldn't drop off your parcel at your address" while I was at home (repairing my gate which is next to my letterbox) The bracelets themselves are very good and I would recommend them but the UPS 24h delivery is a SCANDAL!!!
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V
Rating: 3 out of 5
I don't understand why I paid 5€ for the check? You just send a PDF file. Instead of printing a product and saying: This is what your product will look like when we go into series production. Other than that, I didn't find any defects. The company responds quickly and is friendly.
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J
Rating: 3 out of 5
I received the bracelets quickly, and it's great! However, the quality leaves something to be desired. The colors don't come out as I'd requested, which is a shame. However, given the very affordable price, I expected this, which justifies my 3-star rating. Had the price been higher, I'd probably have given it 2 stars.
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V
Rating: 3 out of 5
I wanted glow-in-the-dark bracelets and the ones I received are not.
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I
Rating: 3 out of 5
Selected font and logo were unfortunately not printed.
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M
Rating: 3 out of 5
Unfortunately, I did not receive a response to my return request
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G
Rating: 3 out of 5
Hello, I'm a bit disappointed with my first order. Since I asked for a proof and the position of the logos were not respected. I sent an email to complain and I have not received any return. Too bad... Best regards Guillaume
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J
Rating: 3 out of 5
I'm missing some bracelets. I'm waiting to hear what they're going to do.
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F
Rating: 3 out of 5
Error at start of delivery rectified immediately
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P
Rating: 3 out of 5
The quality of the bracelets was good, and the customer service was very attentive. Overall a good experience, I must admit that the wristbands came out redder than on the proof and some batches suffered from the printer's offset (the logo was sometimes off-center).
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V
Rating: 3 out of 5
Colors darker than on the proof, a little disappointed as our graphics don't really stand out in the end. For the rest, nothing to complain about, top quality workmanship and service.
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B
Rating: 3 out of 5
The visual of the bracelet is not printed on the axis of the fabric band.
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L
Rating: 3 out of 5
express delivery and quality product
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S
Rating: 3 out of 5
I had ordered white ribbons with gold lettering and they put black fasteners on them - not what I wanted - what a shame
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M
Rating: 3 out of 5
The product is perfectly what I wanted but I couldn't put 5 stars on it because the delivery was almost 15 days late with no message to warn me.
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