Customer reviews of europaband

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 4 255 published reviews
5 3 509 82% 4 406 10% 3 120 3% 2 71 2% 1 149 4%

Summary of reviews

The online store Europaband is recognized for its high-quality products and efficient delivery service. Customers frequently highlight the fast turnaround, with many receiving their orders within 48 hours, which consistently meets or exceeds expectations. The ease of using the website and handling orders is appreciated, enhancing the overall shopping experience. Customer service is noted for being responsive and proactive, often reaching out to ensure product conformity shortly after an order is placed.

4 star reviews

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A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 03/02/2020
Fast delivery, professional customer service, but I'm satisfied with the product I ordered.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 21/01/2020
Easy to use
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 17/01/2020
Pleasant site with good product visualization and customization
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 20/01/2020
Satisfied
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 15/01/2020
Fairly clean site, secure payment, fairly intuitive interface
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 08/01/2020
Not bad
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 12/12/2019
Confirm
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 27/11/2019
Within approx. 20 days Products correspond to order Exchange with quick proof of delivery Perfect delivery
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Comprador verificado
Rating: 4 out of 5
following a purchase from 03/12/2019
Too bad the messages are in English
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Response from europaband
Good morning, It is true that this can be a problem, We will fix the problem, Thanks for your help, Best regards
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 05/12/2019
Product conforms, delivery time top, but very bad communication from UPS in the tracking of the package.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 04/12/2019
Attractive site
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 29/11/2019
merchandise received conforms to the site and delivery time respected
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 24/11/2019
Hello, Very easy to access and use. It's a shame not to be able to preview an order with printing and an imported file.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 21/11/2019
Fast, but for another order I'll ask the DTP department for better print visibility.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 12/11/2019
Fast, efficient, good quality, good contact, responsive Quote/order management on the site could be improved
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 09/11/2019
No problem.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 05/11/2019
Very good
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 18/10/2019
nothing to say yet
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Comprador verificado
Rating: 4 out of 5
following a purchase from 28/10/2019
All quite well
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 02/10/2019
Suitable time
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Comprador verificado
Rating: 4 out of 5
following a purchase from 31/05/2019
All correct
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Comprador verificado
Rating: 4 out of 5
following a purchase from 14/10/2019
Always very friendly
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 17/10/2019
Fine
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Comprador verificado
Rating: 4 out of 5
following a purchase from 15/07/2019
All good and the person we dealt with super friendly. The problem the courier that the order arrived out of date and we could not use and they were liars.
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Response from europaband
Dear Esther, Thank you for your review. It is true that the courier did not behave well with you and we are very sorry. We are trying to improve this point. Best regards,
C
Comprador verificado
Rating: 4 out of 5
following a purchase from 26/06/2019
I am still waiting for the invoice WITHOUT VAT. The product itself is fine, but I have never received the invoice without VAT.
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Response from europaband
Dear Alejandro, Thank you for your comment, we did not send the invoice without VAT because you agreed to pay for it in exchange for additional products equivalent to the value of the VAT charged, so obviously we could not send you an invoice that was different from what you paid.
Therefore, we obviously could not send you an invoice that would be different from what you paid.Regards
C
Comprador verificado
Rating: 4 out of 5
following a purchase from 11/07/2019
They can improve communication about delivery times.
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Response from europaband
Thank you very much for your comment. We take it into account and we will try to improve this point. Best regards.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 20/10/2019
Great and fast!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 03/10/2019
Everything was clear and intuitive
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 02/10/2019
Fine
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 15/10/2019
Satisfied with my order Thank you
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 30/09/2019
Fine
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 04/10/2019
The only thing I could ask you to improve is the layout of the text by having the possibility of moving the text to the center of the bracelet and not next to the collage. Otherwise the quality is very good and delivery is very fast which is a great advantage.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 07/10/2019
Intuitive site
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 09/09/2019
Easy navigation on the site, delivery time respected
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 25/09/2019
easy to use
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 10/09/2019
Very good products and a good reception despite a somewhat long manufacturing process.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 12/09/2019
Very practical site thanks to easy customization! Fast and efficient! Although a little expensive depending on the item desired...!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 12/08/2019
Despite a rather basic site, and relatively limited ordering options (lead times, quantity), the product is totally in line with the announced and expected quality, no delays, and a rapid response in case of questions.
Highly recommended!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 01/08/2019
Easy access
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 26/08/2019
Easy to make, responsive customer service and fast delivery. Impeccable!
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