The reviews highlight consistently positive experiences with product quality and finish, with many noting excellent build quality, beautiful appearance, and a sound that is described as incredible, deportivo y elegante, or great overall tone. Delivery is frequently praised for speed and careful packaging, with several customers mentioning fast shipping, early arrival, or careful handling, and some noting flawless fit to the original exhaust. Customer service stands out for responsiveness and professionalism, with examples of helpful advice, rapid replies, and after-sales support that exceeds expectations. Overall reliability and satisfaction are reinforced by multiple mentions of perfect fit, reliable performance, and customers feeling confident in their purchases from this seller.
Thank you for your comment, Guillaume.
Your order was placed when the factory was closing. That is why your order could not be shipped on time.
However, a message informing you of the delay was sent to you.
Have a nice day.
L
Laurent D.
Rating: 4 out of 5
following a purchase from 07/01/2024
NO PROBLEM
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Response from Exhaust Ragazzon
Thank you for your feedback, Laurent. We are delighted that you had a good experience with our website and Ragazzon products. We will continue working to offer our customers the best quality. Thank you for choosing Echappement Ragazzon!
R
Ronan S.
Rating: 4 out of 5
following a purchase from 05/11/2023
Fast delivery. I haven't installed the part yet, but it isn't the one I ordered because it was out of stock.
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Response from Exhaust Ragazzon
Thank you for your review, Ronan! I am sorry that the part you ordered was out of stock. In accordance with your request to change the product, we sent you the other part that was available. Have a great day!
Y
Yannick G.
Rating: 1 out of 5
following a purchase from 05/11/2023
I asked Ragazzon to confirm that my purchase was compatible with my vehicle. They sent me the order without confirmation, and it turns out it is not compatible.
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Response from Exhaust Ragazzon
Hello Yannick, we sincerely apologize for this mistake. We have resolved this issue with you, and everything is now back in order. Your satisfaction is our priority. Thank you for your understanding.
A
Anthony C.
Rating: 1 out of 5
following a purchase from 29/10/2023
Terrible delivery
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Response from Exhaust Ragazzon
Hello Anthony, we are sorry about your bad delivery experience and will do our best to make sure it does not happen again. Thank you for your patience.
E
Enzo G.
Rating: 3 out of 5
following a purchase from 06/09/2023
Satisfied with the website's customer service, but the shipping company (FedEx) leaves a lot to be desired... The website and customer service are top-notch; nothing to complain about there.
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Response from Exhaust Ragazzon
Thank you for your review, Enzo. We're delighted that you're satisfied with our website's customer service. We're sorry that FedEx's delivery service didn't meet your expectations. Unfortunately, it's very difficult to control the carriers when we ship with DPD, FedEx, or Chronopost. Have a nice day.
H
Hervé V.
Rating: 4 out of 5
following a purchase from 09/09/2023
Very high-quality exhaust. It's a shame the delivery took a little too long.
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Response from Exhaust Ragazzon
Thank you very much for your review, Hervé. We're delighted that you're satisfied with the quality of the Ragazzon exhaust. We're working hard to improve delivery times for certain products. We hope to provide you with a better customer experience in the future.
D
Domenico B.
Rating: 4 out of 5
following a purchase from 05/09/2023
Delivery was fast, but I still haven't received a reply to my email about the VAT rate applied.
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Response from Exhaust Ragazzon
Hello Domenico,
We sincerely apologize for the delay in replying to your email. As stated in our email, if you purchase a product in France, the applicable VAT rate is 20%, not the VAT rate of your country, because the product was purchased in France. We appreciate your feedback and support.
Thank you again for your trust.
E
Eric G.
Rating: 4 out of 5
following a purchase from 23/08/2023
Pleasant website for placing an order. Fast processing and delivery. Beautiful product on arrival.
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Response from Exhaust Ragazzon
Thank you very much for your review, Eric! We are delighted that you found our website pleasant and that the shopping and delivery experience met your expectations. Thank you for your trust, and we hope to see you again soon!
B
Benjamin V.
Rating: 2 out of 5
following a purchase from 07/08/2023
I would have liked better advice.
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Response from Exhaust Ragazzon
Hello Benjamin, we are truly sorry that you did not receive the assistance you needed. We will do our best to ensure this kind of situation does not happen again. We want you to have the best possible experience. Thank you for sharing your feedback.
E
Eric R.
Rating: 1 out of 5
following a purchase from 25/07/2023
Hello, the shipping costs are too expensive for one tiny part that fits in an envelope!!!
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Response from Exhaust Ragazzon
Hello Eric, thank you very much for your review. We are sorry that you find the shipping costs too expensive, and we always strive to provide excellent service to our customers. Please note that our parcels are sent by courier for faster delivery; the price is the same whether the parcel weighs 600 g or 1 kg. We apologize for the inconvenience.
D
David H.
Rating: 4 out of 5
following a purchase from 06/07/2023
Good, although I had to make a modification since it was being fitted to the original exhaust.
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Response from Exhaust Ragazzon
Thank you very much for your review, David! Indeed, as stated on the product page, it must be fitted with the specified Ragazzon exhaust; otherwise, you will need to make a modification :-). We are glad you were able to fit your part.
T
Thibaut P.
Rating: 4 out of 5
following a purchase from 03/07/2023
Quality exhaust, but only moderately compatible with the original rear muffler.
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Response from Exhaust Ragazzon
Thank you for your feedback! We work hard to offer the most compatible products and appreciate your comment. We have noted your suggestions and will work to improve our products.
G
Guillaume M.
Rating: 1 out of 5
following a purchase from 30/05/2023
Hello, the intermediate pipe I ordered is a real piece of crap. It leaks at every pipe connection and it's impossible to seal. I had to modify the grooves. Best regards.
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Response from Exhaust Ragazzon
Hello Guillaume,
We're sorry you had difficulties with your product. When connecting it, we recommend replacing the seals during installation of the new part if they are in poor condition. We work hard to offer the best quality, and we'd like to offer you a replacement product so you can fully enjoy your car. Please contact us for more information. Thank you.
A
Adrien B.
Rating: 1 out of 5
following a purchase from 16/04/2023
There was no change in sound after installing my exhaust. I am literally disappointed.
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Response from Exhaust Ragazzon
Hello Adrien, we are sorry to hear that you are not satisfied with your experience with us. Please note that with Ragazzon products, you need to drive a certain number of kilometers before hearing the exhaust's true sound (800–1,200 km), so it is normal if the sound has not changed much immediately after installation.
We do our best to offer high-quality products and superior service, and we would like to learn more about your experience. Please contact us so that we can help you.
F
Frederic R.
Rating: 3 out of 5
following a purchase from 02/03/2023
I placed an order and was told it would ship the next day. After several days, I noticed that the order hadn't moved, so I sent an email and found out it had been forgotten. After that, everything happened quickly, but there was another problem with Chronopost: the delivery driver didn't even come to my house and dropped the parcel directly at a pickup point. Otherwise, everything is fine and the packaging was good.
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Response from Exhaust Ragazzon
We are sorry that you experienced difficulties with your order. We always want to offer our customers the best service. Thank you for your feedback, and we are delighted that you appreciated the packaging.
A
Adrien V.
Rating: 4 out of 5
following a purchase from 30/01/2023
It matches exactly what I expected. The sleeve supplied with it is better than the one I bought separately.
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Response from Exhaust Ragazzon
Thank you for your review, Adrien! We are delighted that you found the product that suited you perfectly and that the sleeve supplied with it was a better fit than the one you bought separately. Thank you for your trust, and we hope you enjoy our products even more!
A
Alexandre B.
Rating: 4 out of 5
following a purchase from 01/01/2023
Great exhaust, good sound, but difficult to install on the right-hand side because there is no metal rod built into the car to hang it from. I managed anyway, and there were no instructions.
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Response from Exhaust Ragazzon
Thank you for your review, Alexandre. We appreciate your loyalty and are glad the exhaust met your expectations. We regret that you had a problem during installation, and we are here to help if needed.
L
Lucas D.
Rating: 4 out of 5
following a purchase from 25/01/2023
Very good customer service
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Response from Exhaust Ragazzon
We are delighted that you are satisfied with our customer service. We strive to provide our customers with quality service. Thank you for sharing your feedback!
P
Pascal D.
Rating: 3 out of 5
following a purchase from 15/12/2022
Small issue with the 42/48 ring, really not great
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Response from Exhaust Ragazzon
Thank you for your review, Pascal! We are sorry about the issue you experienced with the 42/48 ring. We will look into your feedback to improve the product and customer satisfaction.
D
David R.
Rating: 4 out of 5
following a purchase from 21/11/2022
The product is as described, but shipping with CHRONOPOST was a disaster.
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Response from Exhaust Ragazzon
Thank you for taking the time to leave a review, David. We work hard to provide you with quality service, and we apologize for the negative experience you had with CHRONOPOST. We will review your comments and take the necessary steps to improve our service.
P
Patrick P.
Rating: 4 out of 5
following a purchase from 08/11/2022
Not installed yet, but the whole assembly is well made, from the clamps to the welds.
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Response from Exhaust Ragazzon
Thank you very much for your review, Patrick. We are delighted that you appreciated the product and its assembly. We always strive to provide a quality product, and we're glad it met your expectations. Thank you for your trust.
S
Sebastien P.
Rating: 4 out of 5
following a purchase from 27/10/2022
Very good quality, well packaged, very fast delivery. It's a shame there isn't an adapter for the original mid-pipe that attaches to the muffler.
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Response from Exhaust Ragazzon
Thank you very much, Sebastien. We are delighted that you are satisfied with our product and delivery. We regret that an adapter for the original mid-pipe was not included. We will look into this possibility for future orders.
C
Christopher L.
Rating: 3 out of 5
following a purchase from 23/10/2022
The sound isn't very noticeable
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Response from Exhaust Ragazzon
Hello Christophe,
Thank you for your order and your comment.
When installing an exhaust from the Ragazzon range, you generally need to wait between 600 and 1,200 km for the exhaust to really develop its sound.
This depends on the vehicle and the item purchased.
Please be patient... :-)
Have a nice day
G
Guillaume V.
Rating: 2 out of 5
following a purchase from 12/10/2022
Delivery took too long even though the part was available.
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Response from Exhaust Ragazzon
Hello Guillaume,
We're sorry about the delay and will do everything we can to deliver the product as soon as possible. Thank you for your patience.
Q
Quentin T.
Rating: 4 out of 5
following a purchase from 06/10/2022
Not bad at all. The only downside is that with two original-sounding mufflers, removing one at the rear with this type of setup doesn't produce any extra noise... I'm very disappointed with the sound... not aesthetically pleasing
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Response from Exhaust Ragazzon
Thank you for your review, Quentin! Although we weren't able to meet all your expectations, we're glad you liked the product and hope you'll find what you're looking for among our other products.
G
Giovanni L.
Rating: 4 out of 5
following a purchase from 28/09/2022
Perfect exhaust, but the reseller's responses to questions aren't really quick
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Response from Exhaust Ragazzon
Thank you for your review, Giovanni! We strive to keep improving our services and will take your comment into account to try to answer your questions more quickly.
B
Baptiste M.
Rating: 2 out of 5
following a purchase from 06/09/2022
Hello, delivery from Italy was very efficient, in 48 hours. On receipt, I was disappointed, given the prices, to see the intermediate pipe 55.0193 in 2 parts and the silencer 50.0513.61 in 5 parts. All this for packaging purposes for shipping, at the expense of smooth exhaust gas flow. After this purchase, I was thinking of ordering the front pipe 55.0192.00, but I'm no longer sure, unless Ragazzon is kind enough to make a goodwill gesture. This is the first time I've seen an intermediate pipe cut into 2 pieces and a silencer cut into 5.
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Response from Exhaust Ragazzon
Hello Baptiste, thank you for your order and your order.
Like all exhausts or exhaust systems, they are delivered as kits with everything needed for installation. This is completely normal, so that the outlets and the position of the exhaust under the vehicle can be adjusted.
It is impossible to deliver a 2-meter intermediate pipe in one piece or an exhaust system that is fully welded; otherwise, it would be impossible to adjust it under the vehicle.
Have a nice day.
J
Johann T.
Rating: 4 out of 5
following a purchase from 05/08/2022
Very good finish despite a stubborn fit. Excellent aesthetic result. This is my second Ragazzon purchase (the first was for an Alfa Mito), so I already knew the product was very well made.
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Response from Exhaust Ragazzon
We are truly delighted that you like our Ragazzon products. We are proud of their quality and aesthetic finish. Thank you for your continued trust and support!
P
Patrice B.
Rating: 3 out of 5
following a purchase from 25/08/2022
Hello, my phone number was not included on my parcel, so the delivery driver could not contact me.
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Response from Exhaust Ragazzon
Hello Patrice,
I am truly sorry to hear that the delivery driver could not contact you. We will make sure to resolve this issue as soon as possible and ensure that it does not happen again. Thank you very much for taking the time to share your feedback with us.
M
Morgan C.
Rating: 4 out of 5
following a purchase from 10/08/2022
Very good quality, just lacking a little in sound.
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Response from Exhaust Ragazzon
Thank you for your review of our product, Morgan. We are happy to see that you appreciate its quality and thank you for your support. The sound usually develops after 800–1,200 km.
S
Sylvain B.
Rating: 4 out of 5
following a purchase from 27/07/2022
Very good product. Fast delivery
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Response from Exhaust Ragazzon
Thank you for your review and for trusting our product. We are delighted that you are satisfied with your order and its fast delivery. We hope this experience will encourage you to choose Echappement Ragazzon in the future.
A
Alexis L.
Rating: 2 out of 5
following a purchase from 18/06/2022
Ordering was easy and delivery was quick, but unfortunately I am still waiting for a refund after returning the part that did not fit my vehicle.
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Response from Exhaust Ragazzon
Hello Alexis, we have already taken care of this. Please avoid leaving a review just one day after returning the part. We need to receive the part back before issuing a refund, which is only logical...
Have a nice day
M
Marco Z.
Rating: 4 out of 5
following a purchase from 27/04/2022
Nice sound.
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Response from Exhaust Ragazzon
Thank you very much, Marco. We are delighted that you enjoyed the sound!
F
Florent C.
Rating: 3 out of 5
following a purchase from 04/07/2022
Decent-quality product, but a few issues: why not include a proper reducer? The outlet won't stay in place, even when tightened all the way.
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Response from Exhaust Ragazzon
Thank you, Florent, for your review. We are taking your comments into account so we can improve and offer our products in the best possible way. We are actively working to find solutions to the issues you raised.
F
Frederic G.
Rating: 1 out of 5
following a purchase from 01/07/2022
The catalytic muffler diameter is wrong; it doesn't fit and cannot be installed.
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Response from Exhaust Ragazzon
Hello Frederic, we are sorry that this product is not suitable for your vehicle. It is best to order a product that is compatible with your vehicle. If you need assistance, we are here to help.
N
Nicolas F.
Rating: 4 out of 5
following a purchase from 15/03/2022
It needs more noise.
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Response from Exhaust Ragazzon
Thank you for your review, Nicolas. Please note that the sound usually develops after 800–1,200 km.
T
Thierry S.
Rating: 4 out of 5
following a purchase from 01/03/2022
Fast delivery. Very nice product. Beautiful sound.
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Response from Exhaust Ragazzon
We are glad to hear that your order arrived quickly and that you are satisfied with your product and its sound. Thank you for your comment!
B
Bryan R.
Rating: 3 out of 5
following a purchase from 14/06/2022
Average quality
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Response from Exhaust Ragazzon
Thank you for your review, Bryan. We work every day to improve our products and offer you better quality. We look forward to satisfying you on your next visit.
A
Alain N.
Rating: 4 out of 5
following a purchase from 16/05/2022
Good-quality exhaust, good communication with technical support, nothing to complain about.
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Response from Exhaust Ragazzon
Thank you very much for your positive review, Alain. We are delighted that our products and customer service met your expectations.
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