The reviews highlight consistently positive experiences with product quality and finish, with many noting excellent build quality, beautiful appearance, and a sound that is described as incredible, deportivo y elegante, or great overall tone. Delivery is frequently praised for speed and careful packaging, with several customers mentioning fast shipping, early arrival, or careful handling, and some noting flawless fit to the original exhaust. Customer service stands out for responsiveness and professionalism, with examples of helpful advice, rapid replies, and after-sales support that exceeds expectations. Overall reliability and satisfaction are reinforced by multiple mentions of perfect fit, reliable performance, and customers feeling confident in their purchases from this seller.
Hello Benjamin, we are truly sorry that you did not receive the assistance you needed. We will do our best to ensure this kind of situation does not happen again. We want you to have the best possible experience. Thank you for sharing your feedback.
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Eric R.
Rating: 1 out of 5
following a purchase from 25/07/2023
Hello, the shipping costs are too expensive for one tiny part that fits in an envelope!!!
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Response from Exhaust Ragazzon
Hello Eric, thank you very much for your review. We are sorry that you find the shipping costs too expensive, and we always strive to provide excellent service to our customers. Please note that our parcels are sent by courier for faster delivery; the price is the same whether the parcel weighs 600 g or 1 kg. We apologize for the inconvenience.
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David H.
Rating: 4 out of 5
following a purchase from 06/07/2023
Good, although I had to make a modification since it was being fitted to the original exhaust.
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Response from Exhaust Ragazzon
Thank you very much for your review, David! Indeed, as stated on the product page, it must be fitted with the specified Ragazzon exhaust; otherwise, you will need to make a modification :-). We are glad you were able to fit your part.
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Thibaut P.
Rating: 4 out of 5
following a purchase from 03/07/2023
Quality exhaust, but only moderately compatible with the original rear muffler.
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Response from Exhaust Ragazzon
Thank you for your feedback! We work hard to offer the most compatible products and appreciate your comment. We have noted your suggestions and will work to improve our products.
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Guillaume M.
Rating: 1 out of 5
following a purchase from 30/05/2023
Hello, the intermediate pipe I ordered is a real piece of crap. It leaks at every pipe connection and it's impossible to seal. I had to modify the grooves. Best regards.
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Response from Exhaust Ragazzon
Hello Guillaume,
We're sorry you had difficulties with your product. When connecting it, we recommend replacing the seals during installation of the new part if they are in poor condition. We work hard to offer the best quality, and we'd like to offer you a replacement product so you can fully enjoy your car. Please contact us for more information. Thank you.
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Adrien B.
Rating: 1 out of 5
following a purchase from 16/04/2023
There was no change in sound after installing my exhaust. I am literally disappointed.
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Response from Exhaust Ragazzon
Hello Adrien, we are sorry to hear that you are not satisfied with your experience with us. Please note that with Ragazzon products, you need to drive a certain number of kilometers before hearing the exhaust's true sound (800–1,200 km), so it is normal if the sound has not changed much immediately after installation.
We do our best to offer high-quality products and superior service, and we would like to learn more about your experience. Please contact us so that we can help you.
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Adrien V.
Rating: 4 out of 5
following a purchase from 30/01/2023
It matches exactly what I expected. The sleeve supplied with it is better than the one I bought separately.
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Response from Exhaust Ragazzon
Thank you for your review, Adrien! We are delighted that you found the product that suited you perfectly and that the sleeve supplied with it was a better fit than the one you bought separately. Thank you for your trust, and we hope you enjoy our products even more!
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Alexandre B.
Rating: 4 out of 5
following a purchase from 01/01/2023
Great exhaust, good sound, but difficult to install on the right-hand side because there is no metal rod built into the car to hang it from. I managed anyway, and there were no instructions.
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Response from Exhaust Ragazzon
Thank you for your review, Alexandre. We appreciate your loyalty and are glad the exhaust met your expectations. We regret that you had a problem during installation, and we are here to help if needed.
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Lucas D.
Rating: 4 out of 5
following a purchase from 25/01/2023
Very good customer service
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Response from Exhaust Ragazzon
We are delighted that you are satisfied with our customer service. We strive to provide our customers with quality service. Thank you for sharing your feedback!
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David R.
Rating: 4 out of 5
following a purchase from 21/11/2022
The product is as described, but shipping with CHRONOPOST was a disaster.
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Response from Exhaust Ragazzon
Thank you for taking the time to leave a review, David. We work hard to provide you with quality service, and we apologize for the negative experience you had with CHRONOPOST. We will review your comments and take the necessary steps to improve our service.
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Patrick P.
Rating: 4 out of 5
following a purchase from 08/11/2022
Not installed yet, but the whole assembly is well made, from the clamps to the welds.
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Response from Exhaust Ragazzon
Thank you very much for your review, Patrick. We are delighted that you appreciated the product and its assembly. We always strive to provide a quality product, and we're glad it met your expectations. Thank you for your trust.
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Sebastien P.
Rating: 4 out of 5
following a purchase from 27/10/2022
Very good quality, well packaged, very fast delivery. It's a shame there isn't an adapter for the original mid-pipe that attaches to the muffler.
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Response from Exhaust Ragazzon
Thank you very much, Sebastien. We are delighted that you are satisfied with our product and delivery. We regret that an adapter for the original mid-pipe was not included. We will look into this possibility for future orders.
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Guillaume V.
Rating: 2 out of 5
following a purchase from 12/10/2022
Delivery took too long even though the part was available.
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Response from Exhaust Ragazzon
Hello Guillaume,
We're sorry about the delay and will do everything we can to deliver the product as soon as possible. Thank you for your patience.
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Quentin T.
Rating: 4 out of 5
following a purchase from 06/10/2022
Not bad at all. The only downside is that with two original-sounding mufflers, removing one at the rear with this type of setup doesn't produce any extra noise... I'm very disappointed with the sound... not aesthetically pleasing
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Response from Exhaust Ragazzon
Thank you for your review, Quentin! Although we weren't able to meet all your expectations, we're glad you liked the product and hope you'll find what you're looking for among our other products.
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Giovanni L.
Rating: 4 out of 5
following a purchase from 28/09/2022
Perfect exhaust, but the reseller's responses to questions aren't really quick
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Response from Exhaust Ragazzon
Thank you for your review, Giovanni! We strive to keep improving our services and will take your comment into account to try to answer your questions more quickly.
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Baptiste M.
Rating: 2 out of 5
following a purchase from 06/09/2022
Hello, delivery from Italy was very efficient, in 48 hours. On receipt, I was disappointed, given the prices, to see the intermediate pipe 55.0193 in 2 parts and the silencer 50.0513.61 in 5 parts. All this for packaging purposes for shipping, at the expense of smooth exhaust gas flow. After this purchase, I was thinking of ordering the front pipe 55.0192.00, but I'm no longer sure, unless Ragazzon is kind enough to make a goodwill gesture. This is the first time I've seen an intermediate pipe cut into 2 pieces and a silencer cut into 5.
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Response from Exhaust Ragazzon
Hello Baptiste, thank you for your order and your order.
Like all exhausts or exhaust systems, they are delivered as kits with everything needed for installation. This is completely normal, so that the outlets and the position of the exhaust under the vehicle can be adjusted.
It is impossible to deliver a 2-meter intermediate pipe in one piece or an exhaust system that is fully welded; otherwise, it would be impossible to adjust it under the vehicle.
Have a nice day.
J
Johann T.
Rating: 4 out of 5
following a purchase from 05/08/2022
Very good finish despite a stubborn fit. Excellent aesthetic result. This is my second Ragazzon purchase (the first was for an Alfa Mito), so I already knew the product was very well made.
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Response from Exhaust Ragazzon
We are truly delighted that you like our Ragazzon products. We are proud of their quality and aesthetic finish. Thank you for your continued trust and support!
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Morgan C.
Rating: 4 out of 5
following a purchase from 10/08/2022
Very good quality, just lacking a little in sound.
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Response from Exhaust Ragazzon
Thank you for your review of our product, Morgan. We are happy to see that you appreciate its quality and thank you for your support. The sound usually develops after 800–1,200 km.
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Sylvain B.
Rating: 4 out of 5
following a purchase from 27/07/2022
Very good product. Fast delivery
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Response from Exhaust Ragazzon
Thank you for your review and for trusting our product. We are delighted that you are satisfied with your order and its fast delivery. We hope this experience will encourage you to choose Echappement Ragazzon in the future.
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Alexis L.
Rating: 2 out of 5
following a purchase from 18/06/2022
Ordering was easy and delivery was quick, but unfortunately I am still waiting for a refund after returning the part that did not fit my vehicle.
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Response from Exhaust Ragazzon
Hello Alexis, we have already taken care of this. Please avoid leaving a review just one day after returning the part. We need to receive the part back before issuing a refund, which is only logical...
Have a nice day
M
Marco Z.
Rating: 4 out of 5
following a purchase from 27/04/2022
Nice sound.
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Response from Exhaust Ragazzon
Thank you very much, Marco. We are delighted that you enjoyed the sound!
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Frederic G.
Rating: 1 out of 5
following a purchase from 01/07/2022
The catalytic muffler diameter is wrong; it doesn't fit and cannot be installed.
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Response from Exhaust Ragazzon
Hello Frederic, we are sorry that this product is not suitable for your vehicle. It is best to order a product that is compatible with your vehicle. If you need assistance, we are here to help.
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Nicolas F.
Rating: 4 out of 5
following a purchase from 15/03/2022
It needs more noise.
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Response from Exhaust Ragazzon
Thank you for your review, Nicolas. Please note that the sound usually develops after 800–1,200 km.
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Thierry S.
Rating: 4 out of 5
following a purchase from 01/03/2022
Fast delivery. Very nice product. Beautiful sound.
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Response from Exhaust Ragazzon
We are glad to hear that your order arrived quickly and that you are satisfied with your product and its sound. Thank you for your comment!
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Alain N.
Rating: 4 out of 5
following a purchase from 16/05/2022
Good-quality exhaust, good communication with technical support, nothing to complain about.
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Response from Exhaust Ragazzon
Thank you very much for your positive review, Alain. We are delighted that our products and customer service met your expectations.
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Mickael G.
Rating: 1 out of 5
following a purchase from 23/06/2022
The sleeve for the muffler and the intermediate pipe was not at all suitable for the original exhaust system; a lot of modifications had to be made.
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Response from Exhaust Ragazzon
Hello Mickael, we are sorry that your experience did not meet your expectations. We will strive to serve you better in the future.
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Gaetan D.
Rating: 4 out of 5
following a purchase from 21/01/2022
Exceptional sound and very easy to install
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Response from Exhaust Ragazzon
Thank you for your review, Gaetan! We are delighted that you appreciated the quality of our products and how easy they are to install. We hope you will continue to be satisfied with our service!
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