Customer reviews of Exhaust Ragazzon

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 517 published reviews

Summary of reviews

The reviews highlight consistently positive experiences with product quality and finish, with many noting excellent build quality, beautiful appearance, and a sound that is described as incredible, deportivo y elegante, or great overall tone. Delivery is frequently praised for speed and careful packaging, with several customers mentioning fast shipping, early arrival, or careful handling, and some noting flawless fit to the original exhaust. Customer service stands out for responsiveness and professionalism, with examples of helpful advice, rapid replies, and after-sales support that exceeds expectations. Overall reliability and satisfaction are reinforced by multiple mentions of perfect fit, reliable performance, and customers feeling confident in their purchases from this seller.

Reviews 2, 3 and 4 stars

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A
Alexandre L.
Rating: 4 out of 5
following a purchase from 10/06/2026
Nothing to say, it's high quality. A small instruction manual and a technical document wouldn't go amiss. One downside was the DLS delivery; it's a nightmare, and it took a week to get from Italy to Belgium. What a shame.
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Response from Exhaust Ragazzon
Hello Alexandre,

Thank you very much for your positive feedback about the quality of our products. We have noted your suggestions regarding the documentation and delivery, and will certainly consider them as we work to improve our service.

Best regards,
The Echappement Ragazzon team
K
Kevin B.
Rating: 2 out of 5
following a purchase from 31/05/2026
Fitted with an Akrapovic system, the supplied sleeve does not fit my vehicle. No return is possible unless I pay €20 in return shipping fees (I had to buy another sleeve at my own expense, plus pay shipping) + €20 in return fees for the sleeve that doesn't fit..
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Ramon R.
Rating: 4 out of 5
following a purchase from 20/04/2026
Excellent
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Brice P.
Rating: 2 out of 5
following a purchase from 03/03/2026
Very long wait and poor weld finish
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Response from Exhaust Ragazzon
Hello Brice,

Thank you for taking the time to share your review. We are sorry to hear that you experienced longer-than-expected delays and imperfections in the weld finish. Your feedback is valuable to us, and we will look into it carefully so we can improve our services. Please feel free to contact us directly to discuss your experience.

Kind regards,
The Echappement Ragazzon team
C
Christian G.
Rating: 3 out of 5
following a purchase from 09/02/2026
More than a month waiting for delivery, which was supposed to take 72 hours when I placed the order. I was promised a goodwill gesture, but I still haven't received it. Also, the finish quality is rather average. I can't wait to install the exhaust and hear that famous Alfa V6 sound.
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C
Claude F.
Rating: 3 out of 5
following a purchase from 09/02/2026
Excellent, clean finish, but there are no installation instructions with the tube lengths for cutting the original pipe. Also, the exhaust mounting bracket is not included, so it has to be made. At this price, that's a real shame. The outlet pipe diameters are also an issue when fitting the chrome tips: they are not the same diameter, so I had to split the pipe and modify it to fit into the exhaust outlet pipe. Otherwise, it sounds good. (Please check before shipping that the pipes are the correct diameter.) That's why I'm giving it only 3 stars. Kind regards
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Response from Exhaust Ragazzon
Hello Claude,

Thank you for your feedback and constructive comments about our "Echappement Ragazzon" website. We are delighted that you appreciated the finish of our product and the sound it produces.

We have noted your comments about the missing installation instructions and mounting bracket. Your feedback is valuable and will help us improve our services. We will also check the compatibility of the outlet diameters to prevent this kind of inconvenience in the future.

We hope you will continue to trust us, and we remain at your disposal if you have any questions.

Kind regards,
The Echappement Ragazzon team
P
Pascal D.
Rating: 4 out of 5
following a purchase from 19/12/2025
Professional and very knowledgeable seller, but the delivery was disastrous: scheduled for 24/12, but finally delivered on the 31st.
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Response from Exhaust Ragazzon
Hello Pascal,

Thank you for your review. We're pleased to see that you were satisfied with our professionalism and expertise. We sincerely apologize for the delivery delay you experienced. As the year-end holidays approach, carriers often experience delivery delays, but unfortunately this is beyond our control.

Kind regards,
The Echappement Ragazzon team.
J
Joris D.
Rating: 3 out of 5
following a purchase from 06/11/2025
Their products are good, but they don't meet the 48/72-hour delivery times stated on their website.
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Response from Exhaust Ragazzon
Hello Joris,

Thank you for your feedback about our "Echappement Ragazzon" website. We're delighted that you appreciate the quality of our products, but we're sorry to hear that you experienced problems with our delivery times. It's true that when you placed your order in December, production delays were already starting to occur because of the year-end holidays; production closes around December 17. Your feedback will help us improve our service. Please don't hesitate to contact us directly if you have any questions or concerns.

Kind regards,
The Echappement Ragazzon team
D
Davy F.
Rating: 4 out of 5
following a purchase from 28/10/2025
Excellent value for money, but there was a delay, through no fault of theirs, because the manufacturer was behind schedule, and one of the two collars I ordered was missing, hence the four stars.
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Response from Exhaust Ragazzon
Hello Davy,

Thank you for your review and your 4/5 rating! We're delighted that you found the product to be good value for money. We apologize for the manufacturing delay and the issue with the missing collar. Your feedback is valuable, and we're working to improve these aspects. Please don't hesitate to contact us if you have any questions or need assistance.

Kind regards,
The Echappement Ragazzon team
S
Sylvain B.
Rating: 2 out of 5
following a purchase from 22/09/2025
The order took too long; I had to wait three weeks because it was unavailable.
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Response from Exhaust Ragazzon
Hello Sylvain,

Thank you for your feedback. We are sorry to hear that your order took longer than expected. Please know that we are doing everything we can to improve product availability and customer satisfaction. Your experience is valuable to us, and we hope to have the opportunity to serve you again with service that meets your expectations.

Kind regards,
The Echappement Ragazzon team
G
Gabin V.
Rating: 4 out of 5
following a purchase from 06/08/2025
Very good quality product that fits without any adjustments. I’m giving it 4 stars because of poor communication between the factory and the company, which caused a major delay with my order. Other than that, I recommend it.
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Response from Exhaust Ragazzon
Hello Gabin,

Thank you very much for your positive feedback on the quality of our products and how easy they are to install. We are sorry to hear that you experienced a delay due to communication issues regarding your order. We take your comments very seriously and are working to improve this.

Thank you for your recommendation, and we hope to see you again soon on our website!

Kind regards,
The Echappement Ragazzon team
C
Cyril R.
Rating: 4 out of 5
following a purchase from 28/08/2025
Overall, I am satisfied with my order, just had an issue with the delivery. The package arrived damaged, and I had to straighten out one of the tubes. What a shame!
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Response from Exhaust Ragazzon
Hello Cyril,

Thank you for your feedback. We are delighted to hear that you are generally satisfied with your order. We sincerely regret the inconvenience caused by the delivery and will make sure to improve our services to prevent this from happening again. Please feel free to contact us if you need any further assistance.
E
Eric O.
Rating: 4 out of 5
following a purchase from 21/07/2025
The website is reliable; I recommend it. I took off one star because there was no communication after ordering about the delivery time, which was longer than expected. Otherwise, great—I received my order as expected.
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Response from Exhaust Ragazzon
Hello Eric,

We sincerely thank you for your review and recommendation. We are delighted to hear that you received your order and are satisfied with our products. We have noted your feedback regarding communication about delivery times and are committed to improving this aspect. Your experience is valuable to us, and we hope to welcome you back to our website.

Kind regards,
The Echappement Ragazzon team
M
Maxime G.
Rating: 4 out of 5
following a purchase from 14/04/2025
Perfect product and perfect customer service. Unfortunately, the delivery time was advertised as 72 hours, but after placing my order, I was told it would take one month, with no compensation or discount.
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Response from Exhaust Ragazzon
Hello Maxime,

Thank you for your review. We are delighted to hear that our product and customer service met your expectations. We apologize that the delivery time was not met, but as stated in the email sent after your order, “this product is out of production at the factory and the lead time is one month.”

You accepted this lead time without any problem, so we do not understand the comment :/

Kind regards,
The Echappement Ragazzon team
V
Vincent A.
Rating: 4 out of 5
following a purchase from 02/04/2025
Apart from a delivery delay, which was compensated with a goodwill gesture, the technical team was impeccable during installation with my garage.
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Response from Exhaust Ragazzon
Hello Vincent,

Thank you very much for your positive review and for your understanding regarding the delivery delay. We are delighted to hear that our technical team supported you effectively during installation. Your satisfaction is our priority, and we appreciate your constructive feedback.

We look forward to seeing you again on our website!

Kind regards,
The Echappement Ragazzon team
A
Aubry C.
Rating: 4 out of 5
following a purchase from 21/03/2025
Very good after-sales service and customer service
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Response from Exhaust Ragazzon
Hello Aubry,

We sincerely thank you for your positive feedback about our after-sales service and customer service. Your satisfaction is our priority, and we are delighted to know that you appreciated our support. Please don't hesitate to contact us if you have any other questions or needs.
C
Cyril L.
Rating: 3 out of 5
following a purchase from 25/01/2025
I bought an exhaust for a 2021 Formentor 1.4e hybrid. Installation is fairly simple, and it's much easier with two people! Aesthetically, though, I'm a little disappointed that it's not bare stainless steel, as there's a silver coating that takes away from the appeal of the stainless steel. As for the sound, I was expecting something a little more throaty, deeper and louder, but it barely sounds any louder than the original exhaust. That's a shame.
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Response from Exhaust Ragazzon
Hello Cyril,

Thank you for your feedback about the Ragazzon exhaust for your Formentor. We are pleased to hear that installation was straightforward. We have noted your comments about its appearance.
Please be assured that the exhaust is entirely made of stainless steel; there is no doubt about that. Ragazzon does not make steel exhausts; its products are 100% stainless steel. However, a new treatment is applied to the stainless steel to improve the appearance of the pipes rather than leaving the steel in its raw state.

As for the sound, as with all Ragazzon exhausts, you need to drive around 1,500 to 2,000 km before the vehicle's sound really comes through. On newer vehicles, you may not notice a difference straight away after installing the exhaust; it takes time, and you will hear the sound develop afterward.

Have a wonderful day.

Kind regards,
The Ragazzon Exhaust team
J
Julien D.
Rating: 4 out of 5
following a purchase from 09/01/2025
Delivery took a little longer than expected because of the holidays, but it was nothing serious
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Response from Exhaust Ragazzon
Hello Julien,

Thank you very much for your review and your 4/5 rating. We are delighted that you chose Echappement Ragazzon! We apologize for the delivery delay due to the holidays and appreciate your understanding. Please do not hesitate to contact us again for your future projects.

Kind regards,
The Echappement Ragazzon team
M
Marin J.
Rating: 3 out of 5
following a purchase from 29/12/2024
Very good product. Fits perfectly. But delivery was stated as 48/72 hours when I ordered, and it was ultimately shipped five weeks later!!!
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Response from Exhaust Ragazzon
Hello Marin,

Thank you for your feedback about your experience with our website, "Echappement Ragazzon." We are delighted that the product suits you perfectly, but we sincerely apologize for the shipping delay, which was longer than usual. As we informed you by email when you placed your order, there were quite a few production delays for this item… We apologize again for this. Have an excellent day.
G
Graveleau A.
Rating: 4 out of 5
following a purchase from 24/12/2024
I bought a Ragazzon intermediate muffler and am satisfied with its quality and the delivery time. However, I was hoping for a louder sound from the intermediate muffler.
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Response from Exhaust Ragazzon
Hello Graveleau,

Thank you very much for your review and your 4/5 rating!
Unfortunately, "intermediate mufflers" are not as loud as "intermediate pipes."

There is a huge difference in sound between the two :-)

Kind regards,
The Echappement Ragazzon team
S
Stephane T.
Rating: 3 out of 5
following a purchase from 09/12/2024
I had to modify the rear mounting because the exhaust tip was touching the bumper.
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Response from Exhaust Ragazzon
Hello Stéphane,

Thank you for your feedback.
As stated on the product page for the item you ordered, it says "modify the original bumper," so it is entirely normal that you had to modify the bumper.
We remain available if you need any further information.

Kind regards,
The Echappement Ragazzon team
J
Jeremy B.
Rating: 4 out of 5
following a purchase from 05/11/2024
Very nice product finish
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Response from Exhaust Ragazzon
Thank you sincerely for your positive feedback about the finish of our products. Your satisfaction is our priority, and we strive to offer you the best possible quality. Please don't hesitate to contact us again if you have any other comments or suggestions.
J
Jimmy B.
Rating: 4 out of 5
following a purchase from 25/09/2024
Delivery was a little slow, but the result is great. Instructions with the tightening torques would have been useful, but the quality is good and the sound is magical.
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Response from Exhaust Ragazzon
Hello Jimmy,

Thank you for your review and 4/5 rating! We are delighted that you are satisfied with the quality and sound of our products. We have noted your feedback regarding the delivery and the lack of instructions with tightening torques, and we will work to improve these aspects. Your satisfaction is our priority.

Kind regards,
The Echappement Ragazzon team
D
David L.
Rating: 2 out of 5
following a purchase from 09/08/2024
Bad shopping experience
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Response from Exhaust Ragazzon
Hello David,

Thank you for taking the time to share your feedback. We are sorry to hear that your shopping experience did not meet your expectations. Your satisfaction is important to us, and we would like to learn more about what went wrong so we can improve our services.
Please don't hesitate to contact us directly so we can help you.

Kind regards,
The Echappement Ragazzon team
L
Ludovic V.
Rating: 3 out of 5
following a purchase from 27/06/2024
I had a few problems during reassembly: it was impossible to screw in a sensor, so I had to rethread it and modify a mounting bracket.
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Response from Exhaust Ragazzon
Hello Ludovic, we are sorry to hear that you encountered difficulties when reinstalling your Ragazzon exhaust. Please contact our customer service team so we can find a solution to this problem. We hope that, despite this experience, you still appreciate the product's quality. Thank you for your 3/5 rating.
J
Julien B.
Rating: 4 out of 5
following a purchase from 11/07/2024
Including only one of the two connecting clamps, and not even the right one—might as well not include any...
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Response from Exhaust Ragazzon
Thank you for your feedback, Julien. We are sorry that you were not entirely satisfied with our product. We have noted your comment and will take the necessary steps to ask the factory to improve the quality of its products. Thank you for your trust, and we hope to see you again soon on our website.
V
Vincent C.
Rating: 2 out of 5
following a purchase from 30/06/2024
Order shipped on July 1; it is now July 8 and I still haven't received anything... The worst part is that I haven't had any updates about this order.... TNT isn't responding to my requests for information, and Ragazzon just refers me to them, saying, "Don't worry, your order has been shipped"
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Response from Exhaust Ragazzon
Hello Vincent, we are sincerely sorry for the delay in delivering your order. Your parcel was indeed shipped 24 hours after you placed your order, and we have contacted TNT several times to provide you with detailed tracking information. It is difficult to know what the carrier does with a parcel once it has been handed over to them. However, your parcel was delivered on 09/07 at 12:24.
Have a nice day.
Y
Yves M.
Rating: 4 out of 5
following a purchase from 22/05/2024
The sales team is very friendly and responsive. As for the manufacturer, I am less impressed. The instructions are not at all worthy of an exhaust system at this price. An unpleasant surprise during installation: reinforcement bars get in the way. This is not mentioned at all. Nothing to complain about regarding the parcel, packaging, or product quality.
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Response from Exhaust Ragazzon
Thank you for your review on the Echappement Ragazzon website, Yves. We are sorry about the unpleasant surprise during installation. We will pass this information on to the manufacturer so they can improve their installation instructions. We are glad you appreciated our sales team. We hope that despite this inconvenience, you are satisfied with the product quality. Please don't hesitate to contact us if you need help with the installation.
K
Kevin M.
Rating: 4 out of 5
following a purchase from 14/04/2024
Perfect delivery and tracking. A little disappointed with the welds, but it will do the job just fine.
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Response from Exhaust Ragazzon
Thank you for your review on our Echappement Ragazzon website. We are delighted to know that you were satisfied with the delivery and tracking of your order. We will make sure to take your comment about the welds into account. We hope to see you again soon on our website!
S
Stephane B.
Rating: 2 out of 5
following a purchase from 12/04/2024
After installing the mid-pipe, the engine warning light came on.
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Response from Exhaust Ragazzon
Hello Stéphane, thank you for your comment.
You ordered an intermediate pipe for a BMW Z4. This pipe does not remove the vehicle's catalytic converter, and it does not have any lambda sensors... So there is no chance that the engine warning light is related to installing the intermediate pipe, as explained during your phone consultation. Have a nice day.
F
Frederic C.
Rating: 3 out of 5
following a purchase from 19/02/2024
Quality is okay, but I ordered the exhaust system for a GLA 250 and received one for an A 180, so modifications are needed for installation.
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Response from Exhaust Ragazzon
Hello Frédéric, thank you for your comment.
The product you ordered, reference 55.0464.00, is indeed compatible with the vehicles listed below:
Mercedes
GLA (X156) 2014>> - 250 (155kW) 2014>>
GLA (X156) 2014>> - 200 (115kW) 2014>>
A-Class (W176) 2012>>2018 - A200 (115kW) 2012>>05/2018
A-Class (W176) 2012>>2018 - A180 (90kW) 2012>>05/2018
GLA (X156) 2014>> - 180 (90kW) 2014>>

However, as stated in the description, if you install this pipe with the original rear muffler, it needs to be modified to connect it: "For installation with the original rear muffler, the original sleeve must be modified."

Our customer service team is available for any questions or problems.
Have a nice day.
T
Tom S.
Rating: 4 out of 5
following a purchase from 18/02/2024
Great sound and a nice pipe
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Response from Exhaust Ragazzon
Thank you for your review of our Echappement Ragazzon website, Tom. We're glad to hear that you appreciate the sound and appearance of our exhaust pipes. We hope you continue to enjoy our products. Thank you for your 4-star rating; it means a lot to us.
R
Rudy P.
Rating: 2 out of 5
following a purchase from 06/12/2023
My order arrived a month and a half after it was paid for. The exhaust system is not the right size; the tips do not match my diffuser, so I ordered a new one hoping it would fit. The intermediate pipe is not the right size to reach the flex pipe, so we had to cut up an old exhaust system to add it... I am really disappointed in every respect!
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Response from Exhaust Ragazzon
Hello Mr. Rudy,

I am sorry that you had to wait so long to receive your order, even though you were aware that the lead time would be a little longer than usual because the factory was closed for the year-end holidays.
Regarding the tips that do not match your diffuser, you ordered a rear muffler for a standard bumper, not the rear muffler with reference 50.0847.05 for the M140i diffuser.

We did, however, take the necessary steps over the phone to explain what was required for your vehicle.

Have a very nice day.
L
Laurent D.
Rating: 4 out of 5
following a purchase from 07/01/2024
NO PROBLEM
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Response from Exhaust Ragazzon
Thank you for your feedback, Laurent. We are delighted that you had a good experience with our website and Ragazzon products. We will continue working to offer our customers the best quality. Thank you for choosing Echappement Ragazzon!
R
Ronan S.
Rating: 4 out of 5
following a purchase from 05/11/2023
Fast delivery. I haven't installed the part yet, but it isn't the one I ordered because it was out of stock.
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Response from Exhaust Ragazzon
Thank you for your review, Ronan! I am sorry that the part you ordered was out of stock. In accordance with your request to change the product, we sent you the other part that was available. Have a great day!
E
Enzo G.
Rating: 3 out of 5
following a purchase from 06/09/2023
Satisfied with the website's customer service, but the shipping company (FedEx) leaves a lot to be desired... The website and customer service are top-notch; nothing to complain about there.
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Response from Exhaust Ragazzon
Thank you for your review, Enzo. We're delighted that you're satisfied with our website's customer service. We're sorry that FedEx's delivery service didn't meet your expectations. Unfortunately, it's very difficult to control the carriers when we ship with DPD, FedEx, or Chronopost. Have a nice day.
H
Hervé V.
Rating: 4 out of 5
following a purchase from 09/09/2023
Very high-quality exhaust. It's a shame the delivery took a little too long.
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Response from Exhaust Ragazzon
Thank you very much for your review, Hervé. We're delighted that you're satisfied with the quality of the Ragazzon exhaust. We're working hard to improve delivery times for certain products. We hope to provide you with a better customer experience in the future.
D
Domenico B.
Rating: 4 out of 5
following a purchase from 05/09/2023
Delivery was fast, but I still haven't received a reply to my email about the VAT rate applied.
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Response from Exhaust Ragazzon
Hello Domenico,

We sincerely apologize for the delay in replying to your email. As stated in our email, if you purchase a product in France, the applicable VAT rate is 20%, not the VAT rate of your country, because the product was purchased in France. We appreciate your feedback and support.
Thank you again for your trust.
E
Eric G.
Rating: 4 out of 5
following a purchase from 23/08/2023
Pleasant website for placing an order. Fast processing and delivery. Beautiful product on arrival.
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Response from Exhaust Ragazzon
Thank you very much for your review, Eric! We are delighted that you found our website pleasant and that the shopping and delivery experience met your expectations. Thank you for your trust, and we hope to see you again soon!
B
Benjamin V.
Rating: 2 out of 5
following a purchase from 07/08/2023
I would have liked better advice.
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Response from Exhaust Ragazzon
Hello Benjamin, we are truly sorry that you did not receive the assistance you needed. We will do our best to ensure this kind of situation does not happen again. We want you to have the best possible experience. Thank you for sharing your feedback.