Customer reviews of Extreme Tennis

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9,9 /10
Overall rating: 9,9 out of 10
Based on 5 650 published reviews
5 5 391 95% 4 224 4% 3 24 0% 2 5 0% 1 6 0%

Summary of reviews

Extreme Tennis stands out for its exceptional product quality and reliability, with numerous comments highlighting that all items received match the order specifications perfectly. Customers frequently mention the impressive speed of delivery, often receiving their orders much quicker than expected, which adds to the overall positive shopping experience. The customer service is noted for being professional and friendly, with many appreciating the knowledgeable advice they received when purchasing equipment, particularly rackets.

Reviews 1, 2, 3 and 4 stars

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Stéphane S.
Rating: 4 out of 5
following a purchase from 14/04/2024
Delivered on time, corresponds well to the ordered items.
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smy M.
Rating: 4 out of 5
following a purchase from 10/04/2024
Good service
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Aymeric G.
Rating: 3 out of 5
following a purchase from 07/04/2024
Hello, I did not receive my entire order due to not checking the items that made up the order
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Sami C.
Rating: 4 out of 5
following a purchase from 20/03/2024
Simple, fast and effective with quality added
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Philippe P.
Rating: 4 out of 5
following a purchase from 18/03/2024
Good advice. Delivery was delayed
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Response from Extreme Tennis
Thank you for your feedback, Philippe! We are happy to know that our advice was helpful to you. We apologize for the delivery delay, we do our best to choose reliable carriers and we will pass on your comment to them. Thank you again for your constructive feedback.
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Antoine S.
Rating: 4 out of 5
following a purchase from 15/03/2024
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claudio S.
Rating: 4 out of 5
following a purchase from 02/03/2024
Good service
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Chrisitan B.
Rating: 4 out of 5
following a purchase from 03/03/2024
quality, brand and price
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Pierre P.
Rating: 4 out of 5
following a purchase from 19/02/2024
AAA
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ZOLTAN S.
Rating: 4 out of 5
following a purchase from 14/02/2024
Good product range, good service. Competitive prices.
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Jacques J.
Rating: 4 out of 5
following a purchase from 31/01/2024
Very happy with my purchase of the ease of ordering and the speed of delivery!
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Thibault G.
Rating: 4 out of 5
following a purchase from 25/01/2024
Aside from a problem with the racket handle (the protective plastic melted on the grip during delivery, which meant I had to change the grip) everything was top-notch, both for the racket and for the delivery time.
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FATIMA G.
Rating: 4 out of 5
following a purchase from 25/01/2024
The site was good but just a bit of delay to receive it
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Michel C.
Rating: 4 out of 5
following a purchase from 18/01/2024
Satisfied
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Daoud A.
Rating: 4 out of 5
following a purchase from 08/01/2024
Perfect.
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Michel L.
Rating: 4 out of 5
following a purchase from 22/12/2023
Very satisfied with the ordered string. Perfect
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Alessandro C.
Rating: 4 out of 5
following a purchase from 09/12/2023
Order arrived on time, everything perfect and reliable:
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Anne Marie M.
Rating: 4 out of 5
following a purchase from 03/12/2023
No problem, delivered as expected, satisfied
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Callies B.
Rating: 4 out of 5
following a purchase from 01/12/2023
Good
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Francis M.
Rating: 3 out of 5
following a purchase from 18/11/2023
The order went well but the racket is at the limits of tolerance, 295g instead of 290g. It’s not the store's fault but since I asked to string the racket I can't change it. For non-exchangeable items, there should perhaps be a minimum weight check...
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marc D.
Rating: 4 out of 5
following a purchase from 28/11/2023
Very good
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Fabien C.
Rating: 4 out of 5
following a purchase from 28/11/2023
Very satisfied! ...Especially with the advice over the phone! The site is top-notch! Just a small complaint, the cardboard used for packaging my racket seems too thin...I received it punctured on both sides!! So, a lot of stress upon opening!
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Christine Z.
Rating: 4 out of 5
following a purchase from 27/11/2023
Fast delivery. Too bad there was no larger size (1.3mm) for the strings
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Francois S.
Rating: 4 out of 5
following a purchase from 26/11/2023
Hello, Very satisfied with my experience on the site and the exchanges. However, I want to point out that the quality control of the rackets (head in this case) is unacceptable. I will go have the SW tested, but wanting to sell a high-end product with a racket that is 9 grams heavier than the indicated specs (309 vs 300) is indecent and misleading for the customer because with such discrepancies, playability has nothing to do with it.
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Response from Extreme Tennis
Hello sir and thank you for your feedback. While we are delighted with your positive experience on our site and its associated services, we are sorry to see such a weight discrepancy on your frame. Please note that depending on the brands, we can observe a tolerance margin of 2 to 5% compared to the announced specs in terms of weight and balance. If you require specific specs for your racket, do not hesitate to specify this at the time of ordering. Depending on our stocks, we can adapt the frame sent. Thank you for your understanding and sorry for the inconvenience caused. Best regards, Bertrand - E Commerce Manager Extreme Tennis / Extreme Padel
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philippe F.
Rating: 4 out of 5
following a purchase from 28/11/2023
Qualified professionals who know tennis in particular and racket sports in general
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Jean-luc R.
Rating: 4 out of 5
following a purchase from 11/11/2023
Compliant with the order, fast delivery
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thierry B.
Rating: 4 out of 5
following a purchase from 01/11/2023
Nothing to report everything went as agreed
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Mehdi E.
Rating: 4 out of 5
following a purchase from 25/10/2023
Free and fast delivery. Well done
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Benoit L.
Rating: 4 out of 5
following a purchase from 23/10/2023
Very good quality, timely delivery
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Tony F.
Rating: 4 out of 5
following a purchase from 14/10/2023
Order meets my expectations. Fast shipping, I recommend.
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Vincent P.
Rating: 4 out of 5
following a purchase from 15/10/2023
Package received on time
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Jean luc L.
Rating: 4 out of 5
following a purchase from 23/09/2023
Price, delivery and advice ok
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Tony Q.
Rating: 4 out of 5
following a purchase from 05/09/2023
Your site is great, I will always come back to order from you, however the delivery was very disappointing. The package was found opened
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YVON M.
Rating: 4 out of 5
following a purchase from 17/08/2023
I recommend this site.
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Thibaut L.
Rating: 2 out of 5
following a purchase from 11/08/2023
I received my order on time, it was complete. But I had requested a 4-knot stringing and I got 2 knots... Other than that, everything was fine.
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Response from Extreme Tennis
Hello sir, we are sorry for this mix-up and we have reviewed our internal processes so that stringers have better visibility on the stringing to be done. Thank you for your understanding.
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Saturnino G.
Rating: 4 out of 5
following a purchase from 28/07/2023
Good service.
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thierry G.
Rating: 4 out of 5
following a purchase from 26/07/2023
Good but small issue with Chronopost.
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Fabien P.
Rating: 4 out of 5
following a purchase from 21/07/2023
No problem with the order and delivery but package left in the mailbox area allowing anyone in the residence to take it. The delivery person did not call me even though I was present
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Denis P.
Rating: 4 out of 5
following a purchase from 17/07/2023
Very good
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FREDERIC B.
Rating: 3 out of 5
following a purchase from 04/07/2023
Big problem with reception… Relay point no longer part of the list…
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Response from Extreme Tennis
Hello sir, I am sorry for the inconvenience you encountered with the relay point. We are doing everything possible to ensure the best delivery service by selecting the most reliable carriers. Unfortunately, we face some unexpected situations like yours. We hope that the solution provided has satisfied you and we have reported the information to the provider regarding the unavailable relay point so that it can be deactivated on the site.
Best regards,
Bertrand - Extreme Tennis / Extreme Padel
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