Extreme Tennis stands out for its exceptional product quality and reliability, with numerous comments highlighting that all items received match the order specifications perfectly. Customers frequently mention the impressive speed of delivery, often receiving their orders much quicker than expected, which adds to the overall positive shopping experience. The customer service is noted for being professional and friendly, with many appreciating the knowledgeable advice they received when purchasing equipment, particularly rackets.
Nothing to complain about the speed of shipping or the care taken with the package, both excellent. However, the racket string only lasted an hour before it 'detached' from the frame, which will force me to have it repaired already.
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Anne S.
Rating: 4 out of 5
following a purchase from 08/07/2023
Product meets expectations. A small delivery delay due to the post (Colissimo service to check)
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Philippe M.
Rating: 4 out of 5
following a purchase from 06/07/2023
The order was complete and it was very well unrolled even though it was written that delivery was possible on Saturday and Sunday and ultimately not. And otherwise, customer service never replied to me.
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Response from Extreme Tennis
Thank you Philippe for your feedback. We are sorry that your order was not delivered as planned over the weekend via Amazon Shipping. As I indicated to you by email, we will report the information to the carrier and ensure that this situation does not happen again. Please excuse us for the response time. We remain at your disposal and offer you a commercial gesture on your next order.
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gerardo ermanno D.
Rating: 4 out of 5
following a purchase from 26/06/2023
SERIOUS AND ORGANIZED STORE, WHERE I FIND: AVAILABILITY, CONVENIENCE AND PROFESSIONALISM... MAYBE I'M WAITING A LITTLE TOO LONG FOR DELIVERY -
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Luca G.
Rating: 4 out of 5
following a purchase from 16/06/2023
Excellent service
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dominique R.
Rating: 4 out of 5
following a purchase from 09/06/2023
Good site but a Head grip received without the piece, just the damaged packaging.
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Response from Extreme Tennis
Hello,
We apologize for this inconvenience. You can contact us by email at [email protected] to explain the problem encountered, we will send you a missing product if that is what I understand. Thank you for your loyalty and understanding. Have a good end of the day, Bertrand - Extreme Tennis
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Bernard. H.
Rating: 4 out of 5
following a purchase from 25/04/2023
I am delighted with the speed of delivery and the service. However, I find it difficult to specify my expectations for the racket stringing and I didn't know if they had been taken into account!
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jerome L.
Rating: 4 out of 5
following a purchase from 10/04/2023
Perfect fast delivery
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Daniel L.
Rating: 4 out of 5
following a purchase from 09/04/2023
Package received 3 days after ordering on the site. Item conforms to an attractive price.
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Fabrice M.
Rating: 4 out of 5
following a purchase from 06/04/2023
Quickly done, well done!
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nicolas D.
Rating: 4 out of 5
following a purchase from 02/04/2023
Fast shipping and respected. I still need to test the products. Disappointed not to have received the additional 15 percent the next day.
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Response from Extreme Tennis
Thank you for your feedback, I propose a commercial gesture on your next order so that you can benefit from our current offer. Have a nice end of the day.
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Vincent D.
Rating: 4 out of 5
following a purchase from 29/03/2023
Ok
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CHRISTOPHE S.
Rating: 4 out of 5
following a purchase from 28/03/2023
Perfect!
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bertrand D.
Rating: 4 out of 5
following a purchase from 06/03/2023
No cover delivered with the racket.
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Bruno B.
Rating: 4 out of 5
following a purchase from 03/03/2023
Everything was in order.
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Patrick V.
Rating: 4 out of 5
following a purchase from 22/02/2023
The size 8/10 years t-shirt is borderline for an 8-year-old child but certainly not for a 10-year-old.
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alexandre F.
Rating: 3 out of 5
following a purchase from 21/02/2023
good but no discount after 400 euros of purchase, too bad...
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Response from Extreme Tennis
Hello sir,
Thank you for your feedback and your trust. Please note that you accumulate loyalty points with each order that you can convert into a voucher. Do not hesitate to contact us via the contact form or our Facebook page for your next order. Best regards,
Sportingly,
Bertrand - Extreme Tennis
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Anthony V.
Rating: 4 out of 5
following a purchase from 03/02/2023
Perfect
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HERVE B.
Rating: 4 out of 5
following a purchase from 01/02/2023
Yes on the quality of the product and the order. Too bad there is no manual.
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Greg S.
Rating: 4 out of 5
following a purchase from 28/01/2023
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Rossy jeannot F.
Rating: 4 out of 5
following a purchase from 19/01/2023
Merchandise conforms..
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SAINT-SERNIN G.
Rating: 4 out of 5
following a purchase from 16/01/2023
Product as described and well packaged, delivered just 2 days late... not a big deal but I paid a supplement for that
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Ludovic N.
Rating: 4 out of 5
following a purchase from 16/01/2023
Very fast, thank you
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JEAN-PHILIPPE T.
Rating: 4 out of 5
following a purchase from 29/12/2022
Impeccable package received quickly, highly recommend
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Cédric C.
Rating: 4 out of 5
following a purchase from 09/01/2023
Good
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Waldo S.
Rating: 4 out of 5
following a purchase from 07/01/2023
Everything was good just a 1-day delay for the delivery. The product is exactly what I was looking for. Thanks
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Fabien G.
Rating: 3 out of 5
following a purchase from 27/12/2022
After an initial feedback indicating a shortage of the requested products and the refund of my purchase, things have curiously been put in order and the shipment of the 3 strings was well done!
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Response from Extreme Tennis
Hello sir,
Thank you for your feedback. I am sorry for this inconvenience. We are doing everything we can to ensure our customers' satisfaction and we offer you a commercial gesture on your next purchase. Please do not hesitate to contact us via the form specifying the incident on your previous order. Thank you for your understanding. Best regards. Bertrand.
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Olivier V.
Rating: 3 out of 5
following a purchase from 26/12/2022
Delivery announced for Wednesday or Thursday, finally on the following Monday. Not much advice.
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Response from Extreme Tennis
Hello sir,
Thank you for taking the time to give us this feedback. I am sorry for the delay in your delivery. We have had a few similar cases with UPS and deliveries in the south during the holiday period and we apologize for that. We are at your disposal for any advice via the contact form or our Facebook page.
Have a nice day and thank you for your understanding.
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Nicolas B.
Rating: 4 out of 5
following a purchase from 12/12/2022
Very good! competitive price. Fast delivery.
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STEPHANIE C.
Rating: 4 out of 5
following a purchase from 11/12/2022
Super product, very good quality and received earlier than expected. I highly recommend.
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daniel A.
Rating: 4 out of 5
following a purchase from 11/12/2022
A lot of choices. Correct prices. Fast shipping. Delivery too expensive for a stringing (6€30)
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Tony Q.
Rating: 4 out of 5
following a purchase from 09/12/2022
Perfect as always, I am very satisfied with your site.
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Jean-Claude G.
Rating: 4 out of 5
following a purchase from 07/12/2022
Hello, it would be necessary to better protect fragile shipments (like rackets) with thicker bubble wrap. Thank you
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PIERRE A.
Rating: 4 out of 5
following a purchase from 02/12/2022
Compliant with the order
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Michel B.
Rating: 4 out of 5
following a purchase from 27/11/2022
Reception on time as planned. Well packaged. Product compliant.
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Fatah C.
Rating: 4 out of 5
following a purchase from 27/11/2022
parcel received as expected, well packaged.
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elyane G.
Rating: 3 out of 5
following a purchase from 25/11/2022
shoes squished one on top of the other without stuffing inside to keep the shape! the box was poorly closed as if it had been reopened!! apart from that, shoes meet my expectations, we'll see over time!!
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Sylvia F.
Rating: 4 out of 5
following a purchase from 26/11/2022
Fast delivery but since it's a Christmas gift we'll see upon unboxing if it matches the order
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François E.
Rating: 4 out of 5
following a purchase from 25/11/2022
Top
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Aurélien F.
Rating: 4 out of 5
following a purchase from 23/11/2022
Hello, order shipped the same day, and delivery supposed to be the next day but no news the next day. Whether it's UPS, Chronopost or others, it's a nightmare. We are promised a delivery in 24h, we make arrangements to receive the package but in the end without telling us anything the delivery is scheduled for the next day. Otherwise the site is great but the delivery providers are terrible.
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