Customer reviews of Extreme Tennis

Trust Attestation
9,9 /10
Overall rating: 9,9 out of 10
Based on 5 922 published reviews

Summary of reviews

Extreme Tennis consistently delivers fast shipping and reliable delivery, with multiple notes of order preparation and delivery on time, and packaging handled with care. Customers highlight the thoughtful and responsive service, including quick questions answered, accurate recommendations, and helpful advice from store staff and stringers. Product quality and variety shine, with many mentions of precise product matches to descriptions, useful features like racket comparisons, and favorable pricing and discounts. The overall experience is described as impeccable, professional, and highly recommended, with repeat orders and strong satisfaction across the range of products and services.

Reviews 2, 3 and 4 stars

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H
Hervé R.
Rating: 4 out of 5
following a purchase from 21/02/2025
Very good
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Didier V.
Rating: 4 out of 5
following a purchase from 12/02/2025
Very good
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Adrien D.
Rating: 4 out of 5
following a purchase from 01/02/2025
Product and string are top-notch. Correct delivery time.
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Charles A.
Rating: 4 out of 5
following a purchase from 31/01/2025
Quite fast and compliant. I would have just liked to know how tight my racket was, otherwise good
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Bernard. H.
Rating: 4 out of 5
following a purchase from 01/02/2025
Satisfied with the shipment
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Thibaut B.
Rating: 3 out of 5
following a purchase from 27/01/2025
Hello I had a problem with the stringing. It broke when I did the stringing, it's the first time I've had this case
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Guy C.
Rating: 4 out of 5
following a purchase from 08/01/2025
Satisfied
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François A.
Rating: 4 out of 5
following a purchase from 02/01/2025
A small issue with the handle of my racket (the grip was stuck on the protective plastic), the customer service was responsive and sent me a replacement grip right away. So I'm waiting for the new grip. Otherwise, very good racket I'm happy.
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Jean S.
Rating: 4 out of 5
following a purchase from 26/12/2024
Excellent communication....
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Chloé P.
Rating: 4 out of 5
following a purchase from 21/12/2024
The delivery was longer than expected.
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Sebastien G.
Rating: 4 out of 5
following a purchase from 17/12/2024
Delivery is always fast. Products conform to the descriptions. Good site for tennis and padel equipment
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Nadine F.
Rating: 2 out of 5
following a purchase from 17/12/2024
Not enough photos for the products. So it's disappointing upon receiving the product. No possibility to change because very few choices and nothing available
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Response from Extreme Tennis
Hello,
We are sorry to hear that the bag does not suit you. You have the option to take the same bag in a larger size to store your balls and shoes (we saw that you regretted the lack of a pocket for storing balls and shoes). It is available here: https://www.extreme-tennis.fr/fr/sacs-de-tennis-head/19203-sac-thermobag-head-tour-l-boom-9r.html

We will cover the shipping costs for a return and exchange if you wish. I invite you to contact our support directly on the site.

Best regards,

The Extreme Tennis team.
P
Philippe B.
Rating: 4 out of 5
following a purchase from 14/12/2024
Good product
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Pietro G.
Rating: 4 out of 5
following a purchase from 09/12/2024
Order arrived very quickly
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Daomi M.
Rating: 4 out of 5
following a purchase from 07/12/2024
Nothing to complain about. Thank you for the speed and quality.
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Mathys L.
Rating: 4 out of 5
following a purchase from 07/12/2024
Very good although the invoice is missing
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Response from Extreme Tennis
Thank you for your positive feedback on our Extreme Tennis site. We are delighted that you enjoyed your experience with us. Regarding the invoice, you can download it from your customer account under the "Order History" tab. If you have difficulties, we can also send it to you directly. We hope to see you again soon on our site!
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Thomas C.
Rating: 4 out of 5
following a purchase from 18/11/2024
I am satisfied with the responsiveness and speed of shipping, although I only give 4 stars because I received my racket in a poorly quality box, which was obviously damaged during transport and nearly damaged the racket. I don't find it normal that a racket is not better protected, with a thicker box or spacers to prevent the box from being crushed or torn...
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Jean-Louis Q.
Rating: 4 out of 5
following a purchase from 11/11/2024
As described
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Thibault G.
Rating: 4 out of 5
following a purchase from 03/11/2024
Fast delivery and product conforms.
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Christophe C.
Rating: 4 out of 5
following a purchase from 31/10/2024
Always serious
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Geoffrey O.
Rating: 4 out of 5
following a purchase from 29/10/2024
Product conforms. Average packaging
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Dominique F.
Rating: 4 out of 5
following a purchase from 28/10/2024
Very good
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Cardon A.
Rating: 4 out of 5
following a purchase from 27/10/2024
N/A
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Arthur F.
Rating: 4 out of 5
following a purchase from 17/10/2024
Fast and order compliance, I recommend
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Fabrice L.
Rating: 4 out of 5
following a purchase from 10/10/2024
Good
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Alban D.
Rating: 4 out of 5
following a purchase from 07/10/2024
Fast. Minor issue: I had trusted the tension of the stringing and the information was not recorded on the summary note in the box. But we were eventually able to find the information with the customer service person (whom I thank).
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Romain M.
Rating: 4 out of 5
following a purchase from 06/10/2024
Delivery problem, independent of extreme tennis
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Rémy D.
Rating: 4 out of 5
following a purchase from 04/10/2024
Perfect
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Mehdi S.
Rating: 4 out of 5
following a purchase from 29/09/2024
First experience on the site, I appreciated the articles and comparisons with professional advice. The purchase went well, the shipping time was fast. The stringing is impeccable but the lettering could be improved (white color instead of Wilson's red and the outline of the 'w' not very clear). Overall, quite satisfied.
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Guillaume D.
Rating: 4 out of 5
following a purchase from 15/09/2024
Correct order and fast delivery
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Mireille D.
Rating: 4 out of 5
following a purchase from 09/09/2024
Perfect.
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Sebastien G.
Rating: 4 out of 5
following a purchase from 04/09/2024
Very fast delivery and good products at competitive prices. Technicians available quickly by phone
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Gaylord B.
Rating: 4 out of 5
following a purchase from 03/09/2024
Correct prices and shipping within a reasonable time... Satisfied with the service provided by this site specialized in tennis equipment...
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Marie F.
Rating: 4 out of 5
following a purchase from 28/08/2024
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Christine B.
Rating: 3 out of 5
following a purchase from 21/08/2024
Delivery OK. Product compliant with the description but too small. Return is at my expense, which is a shame.
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Philippe D.
Rating: 4 out of 5
following a purchase from 05/08/2024
Delivery received
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Claudine T.
Rating: 4 out of 5
following a purchase from 07/07/2024
compliant with the order and the items in the catalog. delivery time respected. well done and thank you I will return
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Remy W.
Rating: 4 out of 5
following a purchase from 27/06/2024
Everything went well
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Robin A.
Rating: 4 out of 5
following a purchase from 15/06/2024
Fast delivery, interesting price
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Nicolas M.
Rating: 3 out of 5
following a purchase from 12/06/2024
Order received quickly and in good condition. However, I paid to have the logo, it is just painted randomly and not in the right color. Really unprofessional
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Response from Extreme Tennis
Hello Nicolas,

Thank you for taking the time to share your experience with us. We are delighted to hear that your order arrived quickly and in good condition.

However, we are sorry to learn that the logo did not meet your expectations. It is essential for us to provide high-quality service and to meet our customers' expectations. We fully understand your disappointment regarding the painting and color of the logo. We apologize for this inconvenience and assure you that we will do what is necessary to prevent this from happening again in the future.
The Extreme Tennis team