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M
Rating: 5 out of 5
Absolutely crazy, I have a new bike
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Customer reviews of FAST SUSPENSION
Trust Attestation
9,9
/10
Overall rating: 9,9 out of 10
Based on 380 published reviews
Summary of reviews
FAST SUSPENSION consistently delivers customers a reliable and attentive experience with fast, smooth delivery and well-packaged orders, including a thoughtful gesture of extra goodies. The service stands out for personalized, knowledgeable guidance that helps riders choose the right components, with clear, responsive communication and practical advice that enhances ride confidence. Customers highlight the high-performance products, such as SC5 cartridges and Ride E shocks, that transform bike handling, absorption of rough terrain, and bottom-out resistance, often noting the French-made expertise and sustained support from Fabien and the team. Overall, the store earns praise for professional, proactive service, precise setup, and products that improve comfort, grip, and riding speed.
All reviews
J
Rating: 5 out of 5
Great service , really awesome product
C
Rating: 5 out of 5
Received in good condition. Thank you.
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G
Rating: 5 out of 5
A huge thank-you to Fabien at FAST Suspension for his attentiveness, passion, and real-world experience! With the SC5 cartridge and Fenix 2 shock on my Specialized Turbo Levo Gen 4, I’ve found an exceptional level of suspension performance: more comfort, grip, precision, and a bike that’s much easier to ride. The boost in confidence is enormous and has translated directly into improved KOMs on my usual descents! Products developed with passion, experience, and genuine real-world feedback. Fabien listens to his customers and genuinely strives to provide them with high-performance solutions. I wholeheartedly recommend FAST Suspension to anyone who wants to get the most out of their bike!
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C
Rating: 5 out of 5
Attentive to my questions, with quick responses.
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G
Rating: 5 out of 5
Top quality
G
Rating: 5 out of 5
FAST is custom suspension. It’s really quite simple: I’ve been riding alternative mountain bikes since the ’90s, and I’ve never ridden with suspension this good. I bought a SC5 cartridge and a Ride E shock together. Once set up, the bike absorbs every hit on rough terrain, and the bottom-out resistance is incredibly effective. And on top of that, it’s French. For me, it’s a twelve out of ten! Well done, FAST!
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O
Rating: 5 out of 5
Great site, great product
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C
Rating: 5 out of 5
Fast and efficient as always. I recommend Fast Suspension, a true professional dedicated to serving riders.
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S
Rating: 5 out of 5
Excelent products, high quality and performance
T
Rating: 5 out of 5
Nothing to say, packaging, deadline and as a bonus a few goodies in the package. I recommend.
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G
Rating: 5 out of 5
Everything went perfectly, from the initial contact to the delivery.
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A
Rating: 5 out of 5
Advice, fast delivery and top product! Thanks again for the valuable advice, it's day and night on a Fox 38
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J
Rating: 5 out of 5
Fast and quality service I am very satisfied
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M
Rating: 5 out of 5
Perfect
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G
Rating: 5 out of 5
Great
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N
Rating: 5 out of 5
From ordering to delivery, everything is smooth. Little attentions that make a big difference, attentive listening and excellent advice, and of course, excellent products.
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H
Rating: 5 out of 5
No fuss: it's perfect!
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V
Rating: 5 out of 5
Very satisfied with my experience with Fast, Fabien listened to my needs and guided me not necessarily to the most expensive product in his range, but the one that suited me best. I had requested to have the preload ring in purple depending on availability and stock. I received it in black, without a little note.. a triviality but..
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Response from FAST SUSPENSION
Hello Vincent,
Thank you for your feedback.
Indeed, we made a mistake. Proof that we needed a break.
Fabien will contact you to correct this.
We wish you an excellent day,
See you soon.
The FAST SUSPENSION team
Thank you for your feedback.
Indeed, we made a mistake. Proof that we needed a break.
Fabien will contact you to correct this.
We wish you an excellent day,
See you soon.
The FAST SUSPENSION team
T
Rating: 5 out of 5
Perfect, fast delivery
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B
Rating: 5 out of 5
I am very satisfied with this company of enthusiasts. I ordered the Fenix shock absorber as well as the SC5 cartridge, then I ordered the oil for the maintenance of my 50 hours. Everything arrived very quickly. The advice given by Fabien met my expectations. I highly recommend this company. I had everything installed on a Vala, the bike has completely changed. I ride much faster and with confidence. It's fabulous, thank you Fabien and to the person who always answers the phone.
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P
Rating: 5 out of 5
Perfect.
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S
Rating: 5 out of 5
In addition to making excellent products, the order service is very responsive and there is always an answer to a technical question. Highly recommended without any hesitation!
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M
Rating: 5 out of 5
Come già detto ottimo il prodotto e spedizione e ricezione perfette
J
Rating: 5 out of 5
Super product and super preparation
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A
Rating: 5 out of 5
Informed advice, enlightened information. It's French, it's efficient, it's beautiful. We love it!
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M
Rating: 5 out of 5
Fast shipment to Italy, quality product.
M
Rating: 5 out of 5
Very good company, professional and responsive listening
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B
Rating: 5 out of 5
Very professional and personalized advice. Very high quality products and evolving for our future bikes. Made in France. To try... and to adopt
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M
Rating: 5 out of 5
Top, everything is perfect!
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A
Rating: 5 out of 5
Shock absorber received, installed and tested. Fabien was available to assist me in choosing my shock absorber and I thank him for that. The product is very clean and the packaging is neat. It meets my needs and the test is conclusive. Thank you to Fabien and his team.
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D
Rating: 5 out of 5
Interview conducted as expected with a follow-up reception/return that is more than clear. Thank you Fast
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N
Rating: 5 out of 5
Top-notch, impossible to be faster. Thank you FAST team, you live up to your name.
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G
Rating: 5 out of 5
great company, super professional
F
Rating: 5 out of 5
Top-notch
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S
Rating: 5 out of 5
Excellent, great order tracking and fast shipping.
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J
Rating: 5 out of 5
Really very responsive and quality service
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L
Rating: 5 out of 5
Listening and advice at the TOP! Fortunately, there are passionate people... Don't change anything!!!
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C
Rating: 5 out of 5
Everything went well, from the project development discussing technical details, specific adjustments, to the final delivery including invoicing.
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G
Rating: 5 out of 5
Top service, thank you
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