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J
Rating: 5 out of 5
Professional and passionate! Top-notch, as usual 👍
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Customer reviews of FAST SUSPENSION
Trust Attestation
9,9
/10
Overall rating: 9,9 out of 10
Based on 367 published reviews
Summary of reviews
FAST SUSPENSION earns praise for fast, reliable delivery and order handling, with many reviews noting quick shipping, prompt order tracking, and on-time arrivals across multiple countries. Customers highlight responsive, knowledgeable advice and personalized support from the team, including clear technical guidance and assistance with selecting shocks and maintenance parts. The store is repeatedly described as professional and trustworthy, with high-quality products, neat packaging, and effective after-sales help that enhances riding performance and confidence. Overall, customers value the combination of efficient logistics, expert guidance, and reliable product quality that supports ongoing bike maintenance and upgrades.
Reviews 1, 2, 4 and 5 stars
Reset filtersD
Rating: 5 out of 5
I bought a Ride E shock for my Spectral:On. Set up near perfectly by Fabien and his crew. Supple, smooth, controlled, plush. Recommended
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L
Rating: 5 out of 5
Fast, efficient response
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S
Rating: 5 out of 5
I booked a slot on the internet and removed the fork for servicing without a hitch. Call back from Fast Suspensions to tell me that maintenance was pointless given the condition of the fork. Immediate refund and fork out of order 3 months later. Thank you for your professionalism and honesty.
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G
Rating: 5 out of 5
Best products, great service
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T
Rating: 5 out of 5
Serious and fast
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T
Rating: 5 out of 5
Top service, true professionals. I've been satisfied with Fast Suspension products for several years now.
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C
Rating: 5 out of 5
good advice team and amorto at the top!!!!
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F
Rating: 5 out of 5
Efficient service with follow-up information when the fork is received, and then again when it is shipped. An e-mail is sent every step of the way.
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N
Rating: 5 out of 5
Hello, I am absolutely delighted with my shock absorber. From the first ride before adjustment, all my Strava times have improved. Do you have any adjustment tips? Kind regards
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C
Rating: 5 out of 5
Very good
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Y
Rating: 5 out of 5
Satisfied
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P
Rating: 5 out of 5
Very satisfied with the service, both technically and in terms of delivery time. Good work, thank you. Philippe
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J
Rating: 5 out of 5
Very satisfied with the equipment, the overhaul of the shock absorber, the competence of the people I contacted, the deadlines and everything else. There should be other stores that should follow my example.
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K
Rating: 5 out of 5
Quick work on my sid fork received with the addition of a token as requested Totally satisfied!
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J
Rating: 5 out of 5
Excellent. Not sure how this compares to the Rockshox Charger damper as typically I own DVO products, but without much experimentation on setting the UP massively improves upon the MoCo whilst making use of the existing robust leg and seal. Easy to fit and service. Wish I'd bought it sooner!
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F
Rating: 5 out of 5
Nickel from start to finish.....
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D
Rating: 5 out of 5
Excellent service on time!
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E
Rating: 4 out of 5
The equipment is incredible - the SC5 cartridge provides a level of control and smoothness that I wouldn't have expected from a =Fox 36. The only downside will be customer relations and delivery times: 1 out of 3 times you won't get a reply to your email, and delivery times seem random (7 to 10 days advertised on the product sheet, whereas it took over 3 weeks for my SC5 to be shipped).
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F
Rating: 5 out of 5
Ongi!
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C
Rating: 5 out of 5
Order received promptly, parts as described.
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D
Rating: 5 out of 5
It's very pro
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J
Rating: 5 out of 5
Service as expected. Very good customer contact.
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K
Rating: 5 out of 5
👍
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C
Rating: 4 out of 5
some misunderstandings on the site but fortunately the possibility of seeing a telephone contact which goes very well, very satisfied with the repair.
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S
Rating: 5 out of 5
reliable work, on time and sent with care
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Q
Rating: 5 out of 5
Super-available workshop to answer questions and give advice by phone before ordering. Order placed via internet without any problems and received a quick and personalized assembly of the suspensions.
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A
Rating: 5 out of 5
Great service and awesome products.
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A
Rating: 5 out of 5
Top service Thank you
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D
Rating: 5 out of 5
at the top
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J
Rating: 5 out of 5
Top
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L
Rating: 5 out of 5
Superb
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L
Rating: 5 out of 5
Exceptional equipment, top exchanges and advice
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A
Rating: 5 out of 5
Thank you for the service. The appointment and the timely return. A little more: I would have liked the bike shop to comment on the condition of my fork.
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C
Rating: 5 out of 5
Quality and speed
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T
Rating: 5 out of 5
easy order - quick delivery and exactly what my bike needed. very happy with my Fast Supsension Fenix Evo shock and the service provided by Fast
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A
Rating: 5 out of 5
Very good quality material RAS
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T
Rating: 5 out of 5
excellent communication, excellent response time, excellent follow-up by e-mail at every stage from dispatch to return of parcel, careful parcel, all you have to do is go back and enjoy!
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J
Rating: 5 out of 5
The best!
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H
Rating: 5 out of 5
Perfect, works great (SC5 cartridge)
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