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J
Rating: 5 out of 5
Fast and quality service I am very satisfied
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Customer reviews of FAST SUSPENSION
Trust Attestation
9,9
/10
Overall rating: 9,9 out of 10
Based on 367 published reviews
Summary of reviews
FAST SUSPENSION earns praise for fast, reliable delivery and order handling, with many reviews noting quick shipping, prompt order tracking, and on-time arrivals across multiple countries. Customers highlight responsive, knowledgeable advice and personalized support from the team, including clear technical guidance and assistance with selecting shocks and maintenance parts. The store is repeatedly described as professional and trustworthy, with high-quality products, neat packaging, and effective after-sales help that enhances riding performance and confidence. Overall, customers value the combination of efficient logistics, expert guidance, and reliable product quality that supports ongoing bike maintenance and upgrades.
Reviews 1, 2 and 5 stars
Reset filtersM
Rating: 5 out of 5
Perfect
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G
Rating: 5 out of 5
Great
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N
Rating: 5 out of 5
From ordering to delivery, everything is smooth. Little attentions that make a big difference, attentive listening and excellent advice, and of course, excellent products.
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H
Rating: 5 out of 5
No fuss: it's perfect!
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V
Rating: 5 out of 5
Very satisfied with my experience with Fast, Fabien listened to my needs and guided me not necessarily to the most expensive product in his range, but the one that suited me best. I had requested to have the preload ring in purple depending on availability and stock. I received it in black, without a little note.. a triviality but..
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Response from FAST SUSPENSION
Hello Vincent,
Thank you for your feedback.
Indeed, we made a mistake. Proof that we needed a break.
Fabien will contact you to correct this.
We wish you an excellent day,
See you soon.
The FAST SUSPENSION team
Thank you for your feedback.
Indeed, we made a mistake. Proof that we needed a break.
Fabien will contact you to correct this.
We wish you an excellent day,
See you soon.
The FAST SUSPENSION team
T
Rating: 5 out of 5
Perfect, fast delivery
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B
Rating: 5 out of 5
I am very satisfied with this company of enthusiasts. I ordered the Fenix shock absorber as well as the SC5 cartridge, then I ordered the oil for the maintenance of my 50 hours. Everything arrived very quickly. The advice given by Fabien met my expectations. I highly recommend this company. I had everything installed on a Vala, the bike has completely changed. I ride much faster and with confidence. It's fabulous, thank you Fabien and to the person who always answers the phone.
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P
Rating: 5 out of 5
Perfect.
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S
Rating: 5 out of 5
In addition to making excellent products, the order service is very responsive and there is always an answer to a technical question. Highly recommended without any hesitation!
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M
Rating: 5 out of 5
Come già detto ottimo il prodotto e spedizione e ricezione perfette
J
Rating: 5 out of 5
Super product and super preparation
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A
Rating: 5 out of 5
Informed advice, enlightened information. It's French, it's efficient, it's beautiful. We love it!
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M
Rating: 5 out of 5
Fast shipment to Italy, quality product.
M
Rating: 5 out of 5
Very good company, professional and responsive listening
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B
Rating: 5 out of 5
Very professional and personalized advice. Very high quality products and evolving for our future bikes. Made in France. To try... and to adopt
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M
Rating: 5 out of 5
Top, everything is perfect!
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A
Rating: 5 out of 5
Shock absorber received, installed and tested. Fabien was available to assist me in choosing my shock absorber and I thank him for that. The product is very clean and the packaging is neat. It meets my needs and the test is conclusive. Thank you to Fabien and his team.
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D
Rating: 5 out of 5
Interview conducted as expected with a follow-up reception/return that is more than clear. Thank you Fast
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N
Rating: 5 out of 5
Top-notch, impossible to be faster. Thank you FAST team, you live up to your name.
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G
Rating: 5 out of 5
great company, super professional
F
Rating: 5 out of 5
Top-notch
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S
Rating: 5 out of 5
Excellent, great order tracking and fast shipping.
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J
Rating: 5 out of 5
Really very responsive and quality service
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L
Rating: 5 out of 5
Listening and advice at the TOP! Fortunately, there are passionate people... Don't change anything!!!
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C
Rating: 5 out of 5
Everything went well, from the project development discussing technical details, specific adjustments, to the final delivery including invoicing.
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G
Rating: 5 out of 5
Top service, thank you
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J
Rating: 5 out of 5
Fast and flawless service. We recover a smooth and perfectly clean fork (always a pleasure) Perfect guiding ring. Top service for the second time. Thank you.
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T
Rating: 5 out of 5
Compliant
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B
Rating: 5 out of 5
Everything is perfect. Call to confirm the problem clearly, technical exchange upon recovery, fork operation is great
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M
Rating: 5 out of 5
I am very satisfied with the customer relationship I had with Fast suspension, I received the equipment on time, and after some tests in different conditions, I am completely satisfied with the ordered equipment
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D
Rating: 5 out of 5
super very good contact and top advice that I followed, the result is guaranteed thank you again
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S
Rating: 5 out of 5
Perfect service, I recommend!
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T
Rating: 5 out of 5
Perfect and quick
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S
Rating: 5 out of 5
Quick and good handling of the need!
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G
Rating: 5 out of 5
super professional as usual
G
Rating: 5 out of 5
Very satisfied with the maintenance of my fork and shock absorber, pleasant contact.
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G
Rating: 5 out of 5
Quality work done quickly. I highly recommend.
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E
Rating: 5 out of 5
An incredible team responsive to professional listening quick effective and full of good advice I recommend them with my eyes closed
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D
Rating: 5 out of 5
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