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E
Rating: 5 out of 5
Super shock absorber and the customer service is very responsive
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Customer reviews of FAST SUSPENSION
Trust Attestation
9,9
/10
Overall rating: 9,9 out of 10
Based on 367 published reviews
Summary of reviews
FAST SUSPENSION earns praise for fast, reliable delivery and order handling, with many reviews noting quick shipping, prompt order tracking, and on-time arrivals across multiple countries. Customers highlight responsive, knowledgeable advice and personalized support from the team, including clear technical guidance and assistance with selecting shocks and maintenance parts. The store is repeatedly described as professional and trustworthy, with high-quality products, neat packaging, and effective after-sales help that enhances riding performance and confidence. Overall, customers value the combination of efficient logistics, expert guidance, and reliable product quality that supports ongoing bike maintenance and upgrades.
Reviews 1, 2 and 5 stars
Reset filtersG
Rating: 5 out of 5
perfect, nothing to report
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P
Rating: 5 out of 5
Professionalism, attentive, always looking for solutions in case of problems, I highly recommend. And of course, top-notch equipment, all my bikes have been tuned by Fast-Suspension for 5 years
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G
Rating: 5 out of 5
Top professional, great service
P
Rating: 5 out of 5
Delivery was perfect and very fast
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M
Rating: 5 out of 5
Fast delivery! Top-notch customer service
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F
Rating: 5 out of 5
Quick and well done work
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L
Rating: 5 out of 5
Very satisfied, professional. I recommend
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E
Rating: 5 out of 5
The only complaint I can make is about the presentation of Mondial Relay, which changed the pickup point several times... But that does not affect the impeccable Fast service! Thank you!
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T
Rating: 5 out of 5
My lefty fork was poorly adjusted, the telescope was stuck. Fast suspension gave me a fork like new, the bike has regained its youth. Thank you very much
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P
Rating: 5 out of 5
Excellent communication attentive to the client's needs
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A
Rating: 5 out of 5
A serious team and a job well done
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P
Rating: 5 out of 5
Always very satisfied with Fast's service. Complete and quality maintenance in 1 week. Great
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T
Rating: 5 out of 5
The best of the best
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S
Rating: 5 out of 5
Super
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X
Rating: 2 out of 5
The canister was not well sealed but fast delivery
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Response from FAST SUSPENSION
Hello. Why didn't you contact us upon receiving the package so we could send you a new canister? If you have a photo, could you send it to [email protected]? We will pass the information to RSP. Have a great day. Manuella
A
Rating: 5 out of 5
I clicked wrong, I'm giving 5 stars.
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V
Rating: 5 out of 5
Nothing to say, I shipped a fork and a FOX shock, processed on time. Very professional handling.
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T
Rating: 5 out of 5
Quality service, nothing to complain about, thanks to them!
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D
Rating: 5 out of 5
My bike (Orbea wild 2023) handles roots and rough terrain much better, super grip, pure pleasure, thanks FAST.
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R
Rating: 5 out of 5
Service is always top-notch and fast!
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M
Rating: 5 out of 5
Fork shipped on Monday and received on Saturday. Fast service, good communication with the technician (Olivier). Cannondale warranty coverage.
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R
Rating: 5 out of 5
Top!
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R
Rating: 5 out of 5
Quick, accommodating and serious! I recommend
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V
Rating: 5 out of 5
Very good service
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M
Rating: 5 out of 5
Very satisfied
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R
Rating: 5 out of 5
Very good
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N
Rating: 5 out of 5
Quick and efficient, 5 days between sending the fork and its return home. Good contact with the technician who is honest.
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Y
Rating: 5 out of 5
Very good, fast service
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C
Rating: 5 out of 5
Excellent work, the fork with the new cartridge suits me well.
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A
Rating: 5 out of 5
received very quickly, very good product for maintaining your suspensions
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F
Rating: 5 out of 5
Fast delivery and top-notch customer service
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D
Rating: 5 out of 5
Excellent service! My fork and shock absorber came back like new! You can confidently entrust your parts to them ;)
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.
Rating: 5 out of 5
The appointment-based maintenance ordering system is great, the work is generally correct with few returns, and the call before intervention if there is contact on marked wear is also good.
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M
Rating: 5 out of 5
Nothing to report, quick, clear, all steps are notified by email, from reception to shipping.
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J
Rating: 5 out of 5
The work and service are perfect, thank you very much.
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B
Rating: 5 out of 5
Top notch
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Y
Rating: 5 out of 5
Hello, fork super adjusted, took into account the small remarks compared to the previous revision
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B
Rating: 5 out of 5
Very satisfactory service
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J
Rating: 5 out of 5
Fenix maintenance completed one day early with a commercial gesture included. Quick return to ride over the weekend. Ideal shock absorber for over 2 years.
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