Customer reviews of FAST SUSPENSION

Trust Attestation
9,9 /10
Overall rating: 9,9 out of 10
Based on 355 published reviews
5 335 94% 4 17 5% 3 2 1% 2 1 0% 1 0 0%

Summary of reviews

The online store excels in product quality, with numerous customers highlighting the meticulous attention to detail and the effectiveness of the maintenance services for suspension systems. Many reviews emphasize the fast and efficient shipping process, often noting that orders arrive on time and in excellent condition, reinforcing the reliability of the service. Customers appreciate the responsive and professional customer service team, who provide valuable advice and demonstrate a commitment to addressing inquiries promptly.

Reviews 1, 3 and 5 stars

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PHILIPPE A.
Rating: 5 out of 5
following a purchase from 19/04/2025
Excellent communication attentive to the client's needs
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Arnaud A.
Rating: 5 out of 5
following a purchase from 03/03/2025
A serious team and a job well done
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Pascal V.
Rating: 5 out of 5
following a purchase from 15/03/2025
Always very satisfied with Fast's service. Complete and quality maintenance in 1 week. Great
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Thibaut P.
Rating: 5 out of 5
following a purchase from 02/04/2025
The best of the best
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Sylvie M.
Rating: 5 out of 5
following a purchase from 14/04/2025
Super
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Arnaud B.
Rating: 5 out of 5
following a purchase from 18/03/2025
I clicked wrong, I'm giving 5 stars.
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Vincent R.
Rating: 5 out of 5
following a purchase from 06/03/2025
Nothing to say, I shipped a fork and a FOX shock, processed on time. Very professional handling.
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Thibaut D.
Rating: 5 out of 5
following a purchase from 26/03/2025
Quality service, nothing to complain about, thanks to them!
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dominique B.
Rating: 5 out of 5
following a purchase from 10/03/2025
My bike (Orbea wild 2023) handles roots and rough terrain much better, super grip, pure pleasure, thanks FAST.
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ROLAND B.
Rating: 5 out of 5
following a purchase from 20/03/2025
Service is always top-notch and fast!
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marc V.
Rating: 5 out of 5
following a purchase from 22/03/2025
Fork shipped on Monday and received on Saturday. Fast service, good communication with the technician (Olivier). Cannondale warranty coverage.
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Romain L.
Rating: 5 out of 5
following a purchase from 18/03/2025
Top!
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Raphael L.
Rating: 5 out of 5
following a purchase from 03/03/2025
Quick, accommodating and serious! I recommend
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Vincent R.
Rating: 5 out of 5
following a purchase from 21/02/2025
Very good service
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Mehdi K.
Rating: 5 out of 5
following a purchase from 03/03/2025
Very satisfied
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Riffard J.
Rating: 5 out of 5
following a purchase from 20/03/2025
Very good
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Nicolas P.
Rating: 5 out of 5
following a purchase from 09/03/2025
Quick and efficient, 5 days between sending the fork and its return home. Good contact with the technician who is honest.
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Yann D.
Rating: 5 out of 5
following a purchase from 12/03/2025
Very good, fast service
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Christian B.
Rating: 5 out of 5
following a purchase from 13/02/2025
Excellent work, the fork with the new cartridge suits me well.
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alex V.
Rating: 5 out of 5
following a purchase from 08/03/2025
received very quickly, very good product for maintaining your suspensions
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François M.
Rating: 5 out of 5
following a purchase from 08/03/2025
Fast delivery and top-notch customer service
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David L.
Rating: 5 out of 5
following a purchase from 05/02/2025
Excellent service! My fork and shock absorber came back like new! You can confidently entrust your parts to them ;)
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Rating: 5 out of 5
following a purchase from 25/02/2025
The appointment-based maintenance ordering system is great, the work is generally correct with few returns, and the call before intervention if there is contact on marked wear is also good.
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MAXIME H.
Rating: 5 out of 5
following a purchase from 27/02/2025
Nothing to report, quick, clear, all steps are notified by email, from reception to shipping.
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Jérôme S.
Rating: 5 out of 5
following a purchase from 04/02/2025
The work and service are perfect, thank you very much.
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BRIEN P.
Rating: 5 out of 5
following a purchase from 27/02/2025
Top notch
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YANNICK O.
Rating: 5 out of 5
following a purchase from 03/02/2025
Hello, fork super adjusted, took into account the small remarks compared to the previous revision
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BENJAMIN W.
Rating: 5 out of 5
following a purchase from 31/01/2025
Very satisfactory service
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Jeremy R.
Rating: 5 out of 5
following a purchase from 06/02/2025
Fenix maintenance completed one day early with a commercial gesture included. Quick return to ride over the weekend. Ideal shock absorber for over 2 years.
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Theophraste B.
Rating: 5 out of 5
following a purchase from 02/03/2025
Careful and super fast shipping. Quality products. All good things.
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Yves G.
Rating: 5 out of 5
following a purchase from 15/02/2025
Super time technically, advice and commercially
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Pierre-Alain M.
Rating: 5 out of 5
following a purchase from 30/01/2025
Efficient service, quick response to questions. Just one point for improvement: it would be practical to see the scheduled day of the service in the order tracking (if not noted).
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YVAN B.
Rating: 5 out of 5
following a purchase from 22/01/2025
Impec, RAS, tout bon ;)
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Brice P.
Rating: 5 out of 5
following a purchase from 19/02/2025
200-hour service for a Lefty XLR 100: high-quality service, excellent communication with the technician. Fast, diligent service. Protected shipping. No surprises. Would recommend!
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CEDRIC G.
Rating: 5 out of 5
following a purchase from 12/02/2025
Perfect as usual
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Pourcel O.
Rating: 5 out of 5
following a purchase from 30/01/2025
A very good company and products of hop level to recommend
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jeanpaul N.
Rating: 5 out of 5
following a purchase from 16/01/2025
Fast, efficient, serious, I highly recommend it.
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Bogdan B.
Rating: 5 out of 5
following a purchase from 18/02/2025
Order delivered the same day, item as described. Would recommend!
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Olivier C.
Rating: 5 out of 5
following a purchase from 18/01/2025
Efficient service, great follow-up throughout the repair. Very satisfied, would recommend
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frederic C.
Rating: 5 out of 5
following a purchase from 24/01/2025
Good care
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