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C
Rating: 5 out of 5
Perfect
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Customer reviews of FAST SUSPENSION
Trust Attestation
9,9
/10
Overall rating: 9,9 out of 10
Based on 355 published reviews
Summary of reviews
The online store excels in product quality, with numerous customers highlighting the meticulous attention to detail and the effectiveness of the maintenance services for suspension systems. Many reviews emphasize the fast and efficient shipping process, often noting that orders arrive on time and in excellent condition, reinforcing the reliability of the service. Customers appreciate the responsive and professional customer service team, who provide valuable advice and demonstrate a commitment to addressing inquiries promptly.
Reviews 3, 4 and 5 stars
Reset filtersJ
Rating: 5 out of 5
Thanks to the technician, great job, my fork is working perfectly. A plus for communication, it's great to have a technician on the line.
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E
Rating: 5 out of 5
Very good service frankly nothing to say no worries top
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J
Rating: 5 out of 5
Very good contact, fast and efficient. Very high quality products. Very good, thank you.
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D
Rating: 5 out of 5
Excellent service and high quality products!
F
Rating: 5 out of 5
Perfect. Efficient order tracking. Compliant products. Delivery time respected.
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L
Rating: 5 out of 5
Orders were delivered very efficiently and the product quality was excellent.
E
Rating: 5 out of 5
Perfect! Competitive price, fast and quality service, my amorto is as creamy as the first day! 😃
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D
Rating: 5 out of 5
well
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.
Rating: 5 out of 5
CLEAR
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K
Rating: 5 out of 5
Product excellent Rapid delivery
G
Rating: 5 out of 5
Very transparent about delivery times. Great service and good communication. Fork works very well after maintenance
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T
Rating: 5 out of 5
Super, arrived on time, product as expected
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T
Rating: 5 out of 5
The work seems to have been done correctly and the deadline met. Satisfied.
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F
Rating: 5 out of 5
Professional and efficient
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O
Rating: 5 out of 5
compliant and responsive
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V
Rating: 4 out of 5
.
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F
Rating: 5 out of 5
Top company Quick and efficient
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D
Rating: 5 out of 5
Completely satisfied with my order, I recommend this company. I will come back to them for my next order.
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B
Rating: 5 out of 5
Excellent service, fast and personalized, very quickly taken care of by Fabien. Exactly what you'd expect from products of this level.
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L
Rating: 5 out of 5
I am very satisfied, fast delivery
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O
Rating: 5 out of 5
It's perfect.
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J
Rating: 4 out of 5
With many difficulties to place my order, the administrative service helped me very well to accomplish my order. Fast delivery with a well-packaged parcel and a small canister. My only regret is to be told that the maintenance that was done would not be guaranteed, following a very small scratch on the cylinder that could cause a leak! If there was such a risk, why was it repaired, and why wasn't I offered a replacement? Too bad.
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Response from FAST SUSPENSION
Hello Jacky,
Thank you for your advice.
Has a technician contacted you to inform you of the scratch on the plunger and the non-availability of the part, as specified on the invoice?
We look forward to hearing from you, and wish you an excellent day.
Sincerely
Manuella - FAST SUSPENSION
Thank you for your advice.
Has a technician contacted you to inform you of the scratch on the plunger and the non-availability of the part, as specified on the invoice?
We look forward to hearing from you, and wish you an excellent day.
Sincerely
Manuella - FAST SUSPENSION
Y
Rating: 5 out of 5
Fast repair and perfect operation
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S
Rating: 5 out of 5
Super shock absorber, super team. Rie' to say, you can go with your eyes closed 🤘
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.
Rating: 5 out of 5
delays are sometimes a little long, but with the reservation system you are warned with good precision information on the progress of the processing of the request precise therefore satisfied
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N
Rating: 5 out of 5
Top as usual!
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C
Rating: 5 out of 5
Top
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V
Rating: 5 out of 5
Shock absorber sent for overhaul; it's like new! Fast processing and good communication with the team.
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J
Rating: 5 out of 5
Professional and passionate! Top-notch, as usual 👍
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D
Rating: 5 out of 5
I bought a Ride E shock for my Spectral:On. Set up near perfectly by Fabien and his crew. Supple, smooth, controlled, plush. Recommended
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L
Rating: 5 out of 5
Fast, efficient response
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S
Rating: 5 out of 5
I booked a slot on the internet and removed the fork for servicing without a hitch. Call back from Fast Suspensions to tell me that maintenance was pointless given the condition of the fork. Immediate refund and fork out of order 3 months later. Thank you for your professionalism and honesty.
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G
Rating: 5 out of 5
Best products, great service
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T
Rating: 5 out of 5
Serious and fast
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T
Rating: 5 out of 5
Top service, true professionals. I've been satisfied with Fast Suspension products for several years now.
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C
Rating: 5 out of 5
good advice team and amorto at the top!!!!
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F
Rating: 5 out of 5
Efficient service with follow-up information when the fork is received, and then again when it is shipped. An e-mail is sent every step of the way.
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N
Rating: 5 out of 5
Hello, I am absolutely delighted with my shock absorber. From the first ride before adjustment, all my Strava times have improved. Do you have any adjustment tips? Kind regards
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C
Rating: 5 out of 5
Very good
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