The online store excels in product quality, with numerous customers highlighting the meticulous attention to detail and the effectiveness of the maintenance services for suspension systems. Many reviews emphasize the fast and efficient shipping process, often noting that orders arrive on time and in excellent condition, reinforcing the reliability of the service. Customers appreciate the responsive and professional customer service team, who provide valuable advice and demonstrate a commitment to addressing inquiries promptly.
Very satisfied with the equipment, the overhaul of the shock absorber, the competence of the people I contacted, the deadlines and everything else. There should be other stores that should follow my example.
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kevin C.
Rating: 5 out of 5
following a purchase from 15/05/2024
Quick work on my sid fork received with the addition of a token as requested Totally satisfied!
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Jonathan S.
Rating: 5 out of 5
following a purchase from 19/06/2024
Excellent. Not sure how this compares to the Rockshox Charger damper as typically I own DVO products, but without much experimentation on setting the UP massively improves upon the MoCo whilst making use of the existing robust leg and seal. Easy to fit and service. Wish I'd bought it sooner!
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Fabien G.
Rating: 5 out of 5
following a purchase from 10/09/2024
Nickel from start to finish.....
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Dominique L.
Rating: 5 out of 5
following a purchase from 29/05/2024
Excellent service on time!
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Eric R.
Rating: 4 out of 5
following a purchase from 28/05/2024
The equipment is incredible - the SC5 cartridge provides a level of control and smoothness that I wouldn't have expected from a =Fox 36. The only downside will be customer relations and delivery times: 1 out of 3 times you won't get a reply to your email, and delivery times seem random (7 to 10 days advertised on the product sheet, whereas it took over 3 weeks for my SC5 to be shipped).
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Franck I.
Rating: 5 out of 5
following a purchase from 21/08/2024
Ongi!
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Christophe D.
Rating: 5 out of 5
following a purchase from 11/09/2024
Order received promptly, parts as described.
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david R.
Rating: 5 out of 5
following a purchase from 27/06/2024
It's very pro
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Jacques L.
Rating: 5 out of 5
following a purchase from 27/08/2024
Service as expected. Very good customer contact.
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Keijo K.
Rating: 5 out of 5
following a purchase from 22/06/2024
👍
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CHRISTOPHE P.
Rating: 4 out of 5
following a purchase from 16/06/2024
some misunderstandings on the site but fortunately the possibility of seeing a telephone contact which goes very well, very satisfied with the repair.
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Stéphane V.
Rating: 5 out of 5
following a purchase from 05/06/2024
reliable work, on time and sent with care
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Quentin U.
Rating: 5 out of 5
following a purchase from 14/06/2024
Super-available workshop to answer questions and give advice by phone before ordering. Order placed via internet without any problems and received a quick and personalized assembly of the suspensions.
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Anders L.
Rating: 5 out of 5
following a purchase from 01/08/2024
Great service and awesome products.
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Adrian G.
Rating: 5 out of 5
following a purchase from 03/07/2024
Top service Thank you
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David R.
Rating: 5 out of 5
following a purchase from 18/07/2024
at the top
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Jacques D.
Rating: 5 out of 5
following a purchase from 11/08/2024
Top
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Lucas J.
Rating: 5 out of 5
following a purchase from 06/09/2024
Superb
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Laurent C.
Rating: 5 out of 5
following a purchase from 11/04/2024
Exceptional equipment, top exchanges and advice
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Antoine B.
Rating: 5 out of 5
following a purchase from 26/08/2024
Thank you for the service. The appointment and the timely return. A little more: I would have liked the bike shop to comment on the condition of my fork.
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cédric H.
Rating: 5 out of 5
following a purchase from 24/05/2024
Quality and speed
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Tom A.
Rating: 5 out of 5
following a purchase from 08/07/2024
easy order - quick delivery and exactly what my bike needed. very happy with my Fast Supsension Fenix Evo shock and the service provided by Fast
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Adrien S.
Rating: 5 out of 5
following a purchase from 06/07/2024
Very good quality material RAS
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Thibaud S.
Rating: 5 out of 5
following a purchase from 29/08/2024
excellent communication, excellent response time, excellent follow-up by e-mail at every stage from dispatch to return of parcel, careful parcel, all you have to do is go back and enjoy!
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Jeremy T.
Rating: 5 out of 5
following a purchase from 03/05/2024
The best!
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Hervé T.
Rating: 5 out of 5
following a purchase from 17/04/2024
Perfect, works great (SC5 cartridge)
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JEAN-LUC T.
Rating: 4 out of 5
following a purchase from 27/05/2024
Excellent quotation and maintenance process! The lefty fork works very well after reassembly! The cost of maintaining the lefty is expensive!
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Hubert C.
Rating: 5 out of 5
following a purchase from 29/04/2024
I have my Fox shock regularly serviced by Fast Suspension. Always very fast and efficient. Top-notch after-sales service!
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Tristan R.
Rating: 5 out of 5
following a purchase from 18/04/2024
At the top
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Scott B.
Rating: 5 out of 5
following a purchase from 24/04/2024
Awesome thanks
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NICOLAS H.
Rating: 5 out of 5
following a purchase from 05/06/2024
Perfect! And what can I say about this shock absorber, it's a dinguery!
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