★★★★★
based on 313 reviews published
Latest customer reviews
Top, very good advice, and the Fenix made my bike more comfortable and efficient!!
Exceptional service!! Revision done on time and delivery as planned. Moreover, I had asked if it was possible to change the color of the "Climb switch" knob because it was difficult to differentiate from the others in action and that was done. Thank you again for your speed and professionalism.
Excellent service. Super fast and very well organized. Just under a week from sending the fork to picking it up. During previous maintenance, going through the bike shop, it sometimes took several months to get the fork back. Excellent communication at every stage of the maintenance (information via email). A big thank you to the Fast Suspension team.
Appointment made quickly. Completion of the work (Rock Shox maintenance) and return of the shock absorber were quick. No more oil leak. Satisfied
Satisfied with the delivery and the product received
Very good the E ride shock absorber for the first tests, I will test it soon in the Jura to have more D - .
Great as always
Super support, well done for your efficiency
Fast, efficient, friendly, available, very good value for money, the best!!
Very serious and fast, shock absorber revised and expedited the same day
As a mountain bike rental service, we entrust all our fork and shock maintenance to FAST SUSPENSION. Service is always perfect!
No surprises, the deadline and the service are respected
Very satisfied
Always on top, with nonetheless the nostalgia of a few years ago when I used to have Fabien explaining his productions to me and I would give my feedback.
Great service! Fast and careful shipping!
Very professional. Excellent experience with all the contacted people.
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Very satisfied with the serious work, especially to Olivier for his explanations during our phone conversation
Service as expected, and support 24 hours prior
Ok.
It's nice to deal with real professionals! Thank you
Very good!
Radical change in behavior of a reputed high-performance fork (Zeb Ultimate) Simple and terribly effective.
Fast and efficient!
Perfectly advised, nothing to say
Top-notch, very good technique.
Good work and good advice, I recommend Fast Suspensions
Nothing to complain about the service, super professional contact and clear explanations, easily reachable,... I took away one star because I still find it super expensive, without having made a comparative quote elsewhere... Also, know that you can send your package to a nearby relay point, but unfortunately I learned this through a communication email that arrived too late because I had already blocked a DHL shipment that costs a fortune. It would be wise for this communication to arrive in advance right after the order.
Thank you for your feedback.
Regarding the delivery method, an email is sent upon receipt of the order indicating that you can send the package via MONDIAL RELAY.
These emails are not sent automatically but by human action.
You placed your order on a Friday evening and we do not work on weekends. That’s why you received the confirmation email on Monday.
Please note that this information is available in our FAQ section.
We wish you an excellent day,
Best regards
Manuella - FAST SUSPENSION
Impeccable reception and service!
Impeccable performance and quality, very responsive customer service. I recommend it without hesitation.
Top quality
Nothing to report
Super shock absorber and the customer service is very responsive
Perfect, nothing to report
Professionalism, attentive, always looking for solutions in case of problems, I highly recommend. And of course, top-notch equipment, all my bikes have been tuned by Fast-Suspension for 5 years
Top professional, great service
Delivery was perfect and very fast
Fast delivery! Top-notch customer service
Quick and well done work
Very satisfied, professional. I recommend