★★★★★
based on 292 reviews published
Latest customer reviews
With many difficulties to place my order, the administrative service helped me very well to accomplish my order. Fast delivery with a well-packaged parcel and a small canister. My only regret is to be told that the maintenance that was done would not be guaranteed, following a very small scratch on the cylinder that could cause a leak! If there was such a risk, why was it repaired, and why wasn't I offered a replacement? Too bad.
Thank you for your advice.
Has a technician contacted you to inform you of the scratch on the plunger and the non-availability of the part, as specified on the invoice?
We look forward to hearing from you, and wish you an excellent day.
Sincerely
Manuella - FAST SUSPENSION
Fast repair and perfect operation
Super shock absorber, super team. Rie' to say, you can go with your eyes closed 🤘
Delays are sometimes a little long, but with the reservation system you are warned with good precision information on the progress of the processing of the request precise therefore satisfied
Top as usual!
Top
Shock absorber sent for overhaul; it's like new! Fast processing and good communication with the team.
Professional and passionate! Top-notch, as usual 👍
I bought a Ride E shock for my Spectral:On. Set up near perfectly by Fabien and his crew. Supple, smooth, controlled, plush. Recommended
Fast, efficient response
I booked a slot on the internet and removed the fork for servicing without a hitch. Call back from Fast Suspensions to tell me that maintenance was pointless given the condition of the fork. Immediate refund and fork out of order 3 months later. Thank you for your professionalism and honesty.
Best products, great service
Serious and fast
Top service, true professionals. I've been satisfied with Fast Suspension products for several years now.
Good advice team and amorto at the top!!!!
Efficient service with follow-up information when the fork is received, and then again when it is shipped. An e-mail is sent every step of the way.
Hello, I am absolutely delighted with my shock absorber. From the first ride before adjustment, all my Strava times have improved. Do you have any adjustment tips? Kind regards
Very good
Satisfied
Very satisfied with the service, both technically and in terms of delivery time. Good work, thank you. Philippe
Very satisfied with the equipment, the overhaul of the shock absorber, the competence of the people I contacted, the deadlines and everything else. There should be other stores that should follow my example.
Quick work on my sid fork received with the addition of a token as requested Totally satisfied!
Excellent. Not sure how this compares to the Rockshox Charger damper as typically I own DVO products, but without much experimentation on setting the UP massively improves upon the MoCo whilst making use of the existing robust leg and seal. Easy to fit and service. Wish I'd bought it sooner!
Nickel from start to finish.....
Excellent service on time!
The equipment is incredible - the SC5 cartridge provides a level of control and smoothness that I wouldn't have expected from a =Fox 36. The only downside will be customer relations and delivery times: 1 out of 3 times you won't get a reply to your email, and delivery times seem random (7 to 10 days advertised on the product sheet, whereas it took over 3 weeks for my SC5 to be shipped).
Ongi!
Order received promptly, parts as described.
It's very pro
Service as expected. Very good customer contact.
👍
Some misunderstandings on the site but fortunately the possibility of seeing a telephone contact which goes very well, very satisfied with the repair.
Reliable work, on time and sent with care
Super-available workshop to answer questions and give advice by phone before ordering. Order placed via internet without any problems and received a quick and personalized assembly of the suspensions.
Great service and awesome products.
Top service Thank you
At the top
Top
Superb
Exceptional equipment, top exchanges and advice