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E
Rating: 4 out of 5
Necklace quite short for men
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Customer reviews of Fauna-protect
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 488 published reviews
Summary of reviews
Fauna-protect is consistently praised for attractive and thoughtfully crafted jewelry, with many noting the finish, delicate design, and the variety of pieces like bracelets, necklaces, and pendants that match expectations. Delivery is described as fast and reliable, with several mentions of on-time arrivals and careful packaging that enhances the unboxing experience. The brand’s support and values shine through, including strong customer service, responsiveness to issues, and a clear commitment to animal welfare and French artisanal craftsmanship. Customers frequently highlight the long-lasting quality, the ability to adjust fit, and the positive impact of purchases on causes they care about.
Reviews 1, 2, 3 and 4 stars
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Rating: 4 out of 5
Hello, I made a mistake when ordering the bracelets and I would like to know how returns or exchanges work. Best regards, DUPUY Delphine
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C
Rating: 4 out of 5
Happy with my order and the product itself but long delivery and no tracking
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V
Rating: 4 out of 5
Pretty bracelet.
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E
Rating: 2 out of 5
I sent back broken
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I
Rating: 4 out of 5
Very pretty bracelet, however I imagined the fabric a little wider according to the photo.
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F
Rating: 3 out of 5
The width of the fabric does not seem so small in the photos
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V
Rating: 4 out of 5
I ordered a fox and a butterfly but got two butterflies. All in all a minor issue, but i do miss my foxy.
B
Rating: 4 out of 5
Satisfied the butterfly ankle chain meets my expectations. Best regards, Brigitte Derive
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H
Rating: 4 out of 5
small jewelry really charming, from French craftsmanship and supporting wildlife. I love it
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M
Rating: 4 out of 5
Pretty bracelet (for child). Too bad, it is poorly packaged, not highlighted
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A
Rating: 4 out of 5
Fast and careful shipping. The models are nice. However, I doubt the quality of my silver turtle. We'll see over time.
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A
Rating: 1 out of 5
Very disappointed. Mediocre quality. Looks 'cheap'. Broke after being worn for a day by a 10-year-old girl. No return possible. Compensation?? I do not recommend.
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C
Rating: 2 out of 5
Very pretty jewelry but very fragile. My first bracelet broke twice at the chain that got caught in the stitches of a sweater. My fabric bracelet slipped off my wrist and I lost it. It's unfortunate.
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P
Rating: 3 out of 5
It's pretty but I doubt the quality
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G
Rating: 2 out of 5
I received the wrong item. It was of poor quality. I tried to reach out on Etsy and got no response.
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L
Rating: 4 out of 5
fast delivery and well-packaged product. the chain seems fragile due to its small section for the bracelet
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L
Rating: 1 out of 5
When I received the bracelet it was broken
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R
Rating: 2 out of 5
Well-made bracelet, but the links do not hold. The links need to be tightened regularly and the knots come undone.
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M
Rating: 4 out of 5
The idea is nice... it's pleasant to wear
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D
Rating: 1 out of 5
The color of the little bracelet did not have the same brightness as in the photo but it is very cute anyway
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G
Rating: 1 out of 5
I gave the unicorn bracelet to my daughter and the pendant fell off, the bracelet didn't last the day.
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A
Rating: 2 out of 5
one of the bracelets arrived broken I only found out when the person opened their Christmas gift unfortunately.
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O
Rating: 3 out of 5
The bracelet and the packaging are very pretty and arrived quickly at home. However, a bit disappointed with the quality of the bracelet... Broken after 3 days... We will try to repair it.
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G
Rating: 4 out of 5
Very long order processing before shipping (7 days) otherwise very nice product
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Response from Fauna-protect
Hello Guillaume,
Thank you very much for your feedback, and I am delighted to hear that you like the product despite the delay.
Indeed, we have experienced a period of high demand in recent days, which has unfortunately extended the processing times for some orders, and I am sincerely sorry for that.
We always do our best to ship quickly (generally within 48 hours), but during peaks in orders, an exceptional delay like the one you encountered can sometimes occur. I sincerely thank you for your patience and understanding.
Warm regards,
Charlène - FAUNA
Thank you very much for your feedback, and I am delighted to hear that you like the product despite the delay.
Indeed, we have experienced a period of high demand in recent days, which has unfortunately extended the processing times for some orders, and I am sincerely sorry for that.
We always do our best to ship quickly (generally within 48 hours), but during peaks in orders, an exceptional delay like the one you encountered can sometimes occur. I sincerely thank you for your patience and understanding.
Warm regards,
Charlène - FAUNA
S
Rating: 1 out of 5
I gave the necklace as a gift. The ribbon itself is pretty but the chain broke after 2 hours of use without any reason.
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T
Rating: 2 out of 5
Hello, I received my package in perfect condition but when I gave the bracelet, it broke 10 minutes later
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J
Rating: 1 out of 5
Bracelet supposedly for everyone but the size of a child.
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S
Rating: 4 out of 5
Order received on time
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A
Rating: 4 out of 5
Very satisfied,
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L
Rating: 4 out of 5
I took the otter necklace, there was a small difference between the necklace received and the photo. That is to say, there is a small connection between the head and the bottom of the body of the otter, which makes the concept of "one line" not 100%. The result is not less pretty but I think we need to put contractual photos regarding what we will receive if we want to be honest.
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C
Rating: 4 out of 5
Fast delivery and matching the order. Highly recommended.
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E
Rating: 4 out of 5
Very beautiful bracelet that arrived in eco-friendly packaging! The only downside is that the cord bracelet was not adjustable enough for my wrist, so it was a bit too loose.. that's a shame
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B
Rating: 4 out of 5
Top customer service: very responsive and accommodating. They offer backup/replacement solutions, are attentive and very open. Thank you very much for the bracelets returned after the first ones broke and were lost (and therefore impossible to return for a refund). However, these are not the bracelets I had initially (the ones with the chain) and I had no other choice but to receive those with the cord which are a bit cheaper and less to my aesthetic taste. Nevertheless, I end up with my 2 bracelets, and it's better than nothing!
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C
Rating: 4 out of 5
I believe people would do the test more if at the end we didn't ask for an email address but the necklaces and bracelets are magnificent
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S
Rating: 4 out of 5
The bracelets are really very beautiful! I think they will please Noël a lot. However, a small mistake slipped into one of the packages... The stress of the holidays certainly.
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P
Rating: 1 out of 5
Not great if you take the test multiple times, it doesn't give us the same thing.
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