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Rating: 2 out of 5
An order received with a torn 800g wax bag
Translated reviews
Response from Fille au pluriel
Hello,
We are really sorry that you received a torn 800g wax bag.
Unfortunately, this can happen when carriers are not very careful, despite all the care we take in packaging.
Rest assured: the box is clean and completely new, so the wax has not been exposed. It remains perfectly usable once heated.
And above all, do not hesitate to call us at 04 67 36 10 15. We will see together what we can do to help you.
We still hope that the quality of our products will meet your expectations.
Anaïs
We are really sorry that you received a torn 800g wax bag.
Unfortunately, this can happen when carriers are not very careful, despite all the care we take in packaging.
Rest assured: the box is clean and completely new, so the wax has not been exposed. It remains perfectly usable once heated.
And above all, do not hesitate to call us at 04 67 36 10 15. We will see together what we can do to help you.
We still hope that the quality of our products will meet your expectations.
Anaïs