Customer reviews of Fille au pluriel

Thank you so much for this positive feedback Sibel
We are happy that our waxes fully meet your expectations. Your satisfaction is our greatest reward.

Hello Christelle,
You are absolutely right, Copacabana is a real gem for the summer! This mix of sweetness and sweet exotic fruits is a real delight.
See you very soon,
Anaïs

Hello Katia,
Thank you very much for your message!
It is always a pleasure to read from you. Your loyalty and recommendations touch our hearts.
See you soon!
Anaïs

Hello Marine,
Thank you for your feedback!
Quality has been top-notch from the beginning... between Belgium and Fille au pluriel, it’s clearly a beautiful story.
Thank you for your loyalty and trust, it means a lot to us!

See you very soon,
Anaïs

Hey Lydie,
Thank you very much for your feedback!
You say that the wax is a wonder... but between us, it's clients like you who are the real wonders.
Thank you for your trust and loyalty.

See you very soon,
Anaïs

Hello Patricia,
Thank you for your feedback, it almost feels like we're in a song by Pascal Obispo: "Fan, fan, fan, I am a fan"!
Thank you very much for your trust and your compliments on our perfume, our texture, and our quality. The entire Filles au pluriel team is delighted to count you among its fans!

See you very soon,
Anaïs

Hello Virginie,

Perfect as usual? With your expertise at La Parenthèse and the quality of Fille au pluriel, it's a real winning recipe!

Thank you for your trust and loyalty!

See you very soon,
Anaïs

Hello Morgane,

Thank you for your message and your loyalty. I am sincerely sorry to hear that you have experienced delivery delays that have put you in a difficult situation; this is really not what we want for our customers.

After checking, I would like to provide you with some clarifications, as the delays for the last two orders were actually within the usual standards:

June order: placed on Friday, June 6 (after the carrier's departure), shipped on Monday, June 9, picked up by the carrier on the 10th, and delivered on the morning of the 13th. The delays were therefore respected.

May order: placed on May 5 in the late afternoon (also after the departure of the packages), shipped on May 7 (because on May 6 we exceptionally did not make any shipments - information clearly indicated on our social media).
May 8 being a holiday, the carrier picked up the package on May 9. A delivery attempt was made on Monday, May 12, but it seems there was an inability to deliver (perhaps you were closed that day?). The delivery therefore took place on May 13, which is within a reasonable timeframe given the context.

I still understand that these delays may have bothered you, especially if you were counting on a quicker reception.

To optimize shipments and avoid this kind of issue in the future, here are some tips:

Place your order before 12:00 PM for same-day shipping;

Prefer the beginning of the week, as orders placed on Friday are picked up but remain stuck at the sorting center all weekend and only leave on Monday.

We always do our best to meet deadlines, but holidays, weekends, or certain periods of high traffic can sometimes slightly extend them.

I remain at your disposal if you need help anticipating your future orders or for any other questions.

Thank you again for your trust and your words about the quality of our products; it sincerely touches us.

Best regards,
Anaïs

Thank you very much for this positive feedback Ophélie
It is a real pleasure to know that our products find their place in your cabin. We are delighted to be able to support you daily with reliability and sensoriality.

Thank you for this beautiful feedback Mirtha

Thank you so much for this kind message, Cynthia!

Thank you very much for this feedback that warms our hearts, Nadine.
It is a true pride to know that our products meet your expectations. Thank you for your trust!

Hello Céline,
Thank you very much for the review!
Regarding customer service, we really found the cream of the crop — a top-notch service just for you!
And our wax? It does its job so well that we wonder if it has hidden superpowers... or could it be the talent of the magician hands of our beauticians?

See you very soon,
Anaïs

Thank you very much Sandrine for your feedback! We are delighted that our products suit you and that you are satisfied with the speed of delivery. It is always a pleasure to know that our waxes meet your expectations.

Thank you for your feedback! It's true that our waxes smell so good that you could almost confuse them with candies or cakes... but be careful, they are not snacks! 😄