The store consistently delivers fast and smooth experiences, with quick order processing, fast shipping, secure packaging, and a straightforward setup that makes it easy to connect to the app and track progress. The product itself is praised for practical design and effectiveness, including versatile flange sizes, multiple modes, and hands-free usability that supports ongoing pumping and breastfeeding activities. Customer service is highlighted as attentive and responsive, and the overall purchasing experience is described as problem-free with reliable delivery and helpful app features that support exercises and pelvic floor training. Users repeatedly note the convenience of the app integration, the long-term usability, and the positive impact on daily routines, with several reviews mentioning easy cleaning and the battery life as solid advantages.
Hello, I used to work regularly with the few exercises available without the probe and the results were noticeable but not sufficient so I bought the probe and the results are much worse! Why do you ask?
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Response from Emy By Fizimed
Hello,
Please do not hesitate to contact our customer service department at [email protected] so that we can help you!
Have a nice day :) .
Léa
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Valérie A.
Rating: 4 out of 5
following a purchase from 18/07/2024
Very good, fun exercises,
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Delphine D.
Rating: 4 out of 5
following a purchase from 17/07/2024
I've only just started, so I don't have enough experience to know if it's working for me.
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Uta D.
Rating: 1 out of 5
following a purchase from 14/07/2024
I don't understand the instructions, I lack explanations. When do I have to pull together, when do I have to let go? I also don't understand the rating. For me, the device often doesn't want to connect to the Emy app, but when I start from the beginning, it suddenly works.
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Response from Emy By Fizimed
Dear Uta,
Please contact our customer service at [email protected] so that we can help you with the use.
Kind regards,
Léa
G
Gabriele A.
Rating: 4 out of 5
following a purchase from 12/07/2024
The purchasing and shipping process was excellent
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Carmen B.
Rating: 2 out of 5
following a purchase from 10/07/2024
15 days from order. Sorry, but that's not customer service. Orders from abroad 5/6 days. I often order from abroad. The parcel arrived safely.
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Viviane D.
Rating: 4 out of 5
following a purchase from 03/07/2024
Everything's perfect, I just wish the games were a bit more fun.
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Caroline C.
Rating: 4 out of 5
following a purchase from 02/07/2024
No problem with the product but the delivery leaves a lot to be desired. Colissimo + Italian partner = 0
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Brigitte W.
Rating: 4 out of 5
following a purchase from 27/06/2024
During my jogging sessions, I noticed that I was leaking urine. I started using the EMY application without the catheter. After 2 months, I decided to go further and use the catheter. I'm delighted, especially as I've noticed a reduction in leakage.
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Catherine B.
Rating: 3 out of 5
following a purchase from 25/06/2024
I wish I could have seen the quality of the contractions...
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Laurie C.
Rating: 2 out of 5
following a purchase from 21/06/2024
I was not happy to receive an invoice to pay customs on top of the price quoted plus an extra £12 delivery charge from the carrier.
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Response from Emy By Fizimed
Dear Laurie,
Unfortunately, as your country is outside Europe you can have some customs fees to pay. These fees are customs related and beyond our control.
I'm very sorry for this inconvinience.
Kind regards,
Léa
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Catherine C.
Rating: 4 out of 5
following a purchase from 14/06/2024
Fast, well packaged. Thank you
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Annick B.
Rating: 3 out of 5
following a purchase from 09/06/2024
I'm just starting to do my sessions
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Sylvie B.
Rating: 3 out of 5
following a purchase from 04/06/2024
Does not stay in place during exercise....deçu...
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Response from Emy By Fizimed
Hello Sylvie,
In theory, there's no need to hold or move the probe during your exercises. Covering the external white part (which contains the Bluetooth antenna) can cause signal loss.
Emy adapts to all morphologies: depending on your anatomy, the external part may protrude more or less from your vagina. If the probe comes out during contractions, you may be pushing instead of contracting. ⚠️
We advise you to persevere with your exercises. After a few sessions, your perineum will be more toned and you should notice an improvement in the way the probe is held in place.
It's also possible that you're using too much lubricant, which could explain why the Emy probe is slipping outwards.
Have a nice day <3
Léa
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Josiane S.
Rating: 4 out of 5
following a purchase from 04/06/2024
Well-adapted probe and matching exercises, progressive, stimulating and fun. All positive
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Monika M.
Rating: 2 out of 5
following a purchase from 01/06/2024
Die Spiele sind langweilig!
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Fiorella K.
Rating: 1 out of 5
following a purchase from 31/05/2024
I can't connect the probe to my cell phone. What's more, I thought this purchase would give me free access to perineal exercise software. But, no, it's not free and I feel like I've been cheated.
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Response from Emy By Fizimed
Hello Fiorella,
I can confirm that you don't have to pay any additional subscription fees. I've e-mailed you the instructions for unlocking the duo offer.
Lovely day <3
Léa
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Rosa E.
Rating: 2 out of 5
following a purchase from 21/05/2024
I can't judge the product as I still haven't received it!
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Martine F.
Rating: 4 out of 5
following a purchase from 08/05/2024
Xxx
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Akila B.
Rating: 3 out of 5
following a purchase from 20/04/2024
The product (probe box) received does not correspond to the one shown on the emy probe communication videos. Scam after cash payment?
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Sophie M.
Rating: 4 out of 5
following a purchase from 06/05/2024
Very good tool, easy to use, fun and effective.
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Delphine L.
Rating: 3 out of 5
following a purchase from 03/05/2024
I think it might work, but I can't get to grips with it.
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Response from Emy By Fizimed
Hello Delphine,
How can I help you?
Are you having problems connecting your probe to your smartphone?
Wishing you a nice day,
Léa
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Celine M.
Rating: 2 out of 5
following a purchase from 30/04/2024
I'm not convinced of the probe's reliability, because even when I don't contract my perineum, it's as if I did.
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Natacha L.
Rating: 4 out of 5
following a purchase from 24/04/2024
Received on time, very satisfied.
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Celine L.
Rating: 4 out of 5
following a purchase from 20/04/2024
Very easy to use, but it's early days so I don't know what the long-term results will be.
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Veronique W.
Rating: 4 out of 5
following a purchase from 19/04/2024
I am very happy and given my lack of time, I find it very practical to use at home.
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Christine B.
Rating: 3 out of 5
following a purchase from 03/04/2024
I had to place my order several times before I was satisfied. Customer service was not very helpful. I don't know why it wasn't working. I would have liked to have had more enlightening answers, but in the end everything went back to normal and I was able to finalize my order after the 4th attempt.
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Response from Emy By Fizimed
Hello Christine,
We're sorry we weren't able to satisfy you.
Unfortunately, we didn't have any additional information to give you about your failed order attempts. Please do not hesitate to contact us again if you have any questions regarding the use of the probe. We will be delighted to answer them!
Have a nice day :)
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Colette W.
Rating: 4 out of 5
following a purchase from 27/03/2024
Fine
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Christine M.
Rating: 3 out of 5
following a purchase from 27/03/2024
No review for the product as it has not yet been installed, but on the reception side I was expecting a nice little note along with the probe. Nothing, just the probe and the instructions! I would have liked to have received a friendly wink in the packaging or in the mail.
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Response from Emy By Fizimed
Hello Christine,
Thank you for your message.
I have forwarded your comment to the appropriate department.
We hope you enjoy your training sessions with our Emy probe!
Nice day <3
G
Ghislaine V.
Rating: 4 out of 5
following a purchase from 14/03/2024
A little premature to judge, but very fun and simple to use, within everyone's reach if only for the cost, but given the results I hope it will be a good investment.
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Marie D.
Rating: 4 out of 5
following a purchase from 12/03/2024
Very good
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Aurélie D.
Rating: 4 out of 5
following a purchase from 03/03/2024
I've only been using it for a week, so no results yet. But it's easy to use, and the application is intuitive and fun.
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Maryse B.
Rating: 2 out of 5
following a purchase from 20/02/2024
Hello I am unable to use the probe. Having a vaginal dryness, it's impossible to try it. I went to see my midwife and she gave me an ointment to see if it works. I have to wait a few days to try again.
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Response from Emy By Fizimed
Hello Maryse,
Please do not hesitate to contact our customer service department at [email protected] so that we can find a solution.
Have a nice day :)
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Serge H.
Rating: 4 out of 5
following a purchase from 10/02/2024
Good product, satisfied so far
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Ariane D.
Rating: 4 out of 5
following a purchase from 09/02/2024
It's still a bit early to talk about results, but I received the package on time, was informed of the follow-up at all times, and Emy is easy to use and fun, and I have the feeling that the first improvements are already being felt.
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Dorothee J.
Rating: 2 out of 5
following a purchase from 08/02/2024
Jien
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Yvette C.
Rating: 4 out of 5
following a purchase from 04/02/2024
This high-quality device meets my expectations
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Gaëlle G.
Rating: 4 out of 5
following a purchase from 04/02/2024
Perfect
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Marie-Christine C.
Rating: 4 out of 5
following a purchase from 01/02/2024
Package arrived safely
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Sophie M.
Rating: 4 out of 5
following a purchase from 31/01/2024
I don't regret my purchase, I realize there's a slight difference.
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