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M
Rating: 5 out of 5
Shipping speed
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Customer reviews of Emy By Fizimed
Trust Attestation
9,2
/10
Overall rating: 9,2 out of 10
Based on 1 491 published reviews
Summary of reviews
The store consistently delivers fast and smooth experiences, with quick order processing, fast shipping, secure packaging, and a straightforward setup that makes it easy to connect to the app and track progress. The product itself is praised for practical design and effectiveness, including versatile flange sizes, multiple modes, and hands-free usability that supports ongoing pumping and breastfeeding activities. Customer service is highlighted as attentive and responsive, and the overall purchasing experience is described as problem-free with reliable delivery and helpful app features that support exercises and pelvic floor training. Users repeatedly note the convenience of the app integration, the long-term usability, and the positive impact on daily routines, with several reviews mentioning easy cleaning and the battery life as solid advantages.
Reviews 1, 2, 3 and 5 stars
Reset filtersD
Rating: 5 out of 5
Very good! I recommend!!
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J
Rating: 5 out of 5
ras
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Y
Rating: 5 out of 5
For the moment I don't see much improvement I think that with time it will get better
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M
Rating: 5 out of 5
Order arrived quickly and well packaged. I will give you feedback after testing.
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I
Rating: 5 out of 5
Playful and motivating. We visualize the pressures exerted on the device, so we can clearly see its progress.
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S
Rating: 5 out of 5
Reactive, attentive and of quality
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S
Rating: 5 out of 5
Good
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E
Rating: 3 out of 5
The device only worked once and then I couldn't use it again. I was asked to return it, and I am waiting for a new delivery. Then I will be able to give my opinion.
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Response from Emy By Fizimed
Hello Evelyne,
Indeed, a new product was shipped yesterday and will be delivered to you in the next few days.
I remain at your disposal for any questions.
Best regards,
Léa from the Emy team
Indeed, a new product was shipped yesterday and will be delivered to you in the next few days.
I remain at your disposal for any questions.
Best regards,
Léa from the Emy team
C
Rating: 5 out of 5
I received my Emy very quickly. I am very
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V
Rating: 5 out of 5
Very happy with my purchase I have a question where to put my physiotherapy code for additional sessions?
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F
Rating: 5 out of 5
Good product with efficient and quick after-sales service!
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A
Rating: 5 out of 5
Order delivered quickly
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K
Rating: 5 out of 5
I feel an improvement and the games keep you engaged.
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A
Rating: 5 out of 5
Received quickly Very easy to set up on the app Fun regarding the use Lots of tips After 3 weeks still not feeling improvement but not despairing and continuing efforts..... Thank you EMY Pleasant fun
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S
Rating: 5 out of 5
I do fun exercises 5 times/week for 10 days. I will see over time but with the app, it's very simple.
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O
Rating: 5 out of 5
Re-education is great honestly I see the difference just in a week by doing it every other day.
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S
Rating: 5 out of 5
I recommend for a re-education.
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M
Rating: 5 out of 5
Use of the probe and its easy and playful application. The visibility of progress encourages perseverance.
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J
Rating: 5 out of 5
Product corresponding to my expectations
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C
Rating: 5 out of 5
Adorable and responsive, what more could you ask for?
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C
Rating: 3 out of 5
Getting started after installing the application is quite easy. Fun exercises
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C
Rating: 5 out of 5
I don't have enough perspective to say that it works, but its use is very playful, pleasant, and simple.
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S
Rating: 5 out of 5
Very easy to use application
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C
Rating: 5 out of 5
I had questions about the delivery and I received quick and personalized answers. Thank you!
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Z
Rating: 5 out of 5
Delighted to have found a French product. I was apprehensive about the comfort during setup and exercises, and in the end, it goes well. The exercises are fun and adapt to my progress. Let's see the results in a few weeks/months.
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M
Rating: 5 out of 5
Super
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S
Rating: 1 out of 5
I have not received the goods after 15 days
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Response from Emy By Fizimed
Dear Susanne,
our customer service will contact you shortly to find a solution together.
Best regards
Léa from the Emy team
our customer service will contact you shortly to find a solution together.
Best regards
Léa from the Emy team
V
Rating: 5 out of 5
-
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M
Rating: 5 out of 5
fast, clear
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G
Rating: 1 out of 5
Order has not arrived yet today
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Response from Emy By Fizimed
Dear Gesine,
our customer service will contact you shortly to find a solution together.
Best regards
Léa from the Emy team
our customer service will contact you shortly to find a solution together.
Best regards
Léa from the Emy team
C
Rating: 5 out of 5
Doing the job in a playful way is perfect
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E
Rating: 5 out of 5
The order was super easy and the delivery was prompt.
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R
Rating: 1 out of 5
The app is unresponsive, you can only tap forward, the backward arrow does not work. The user manual cannot be retrieved a second time. The app is not mature.
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Response from Emy By Fizimed
Dear Ruth,
our customer service will contact you shortly to find a solution together.
Best regards
our customer service will contact you shortly to find a solution together.
Best regards
G
Rating: 3 out of 5
I am disappointed because it would have also required contractions from the device as I had from a previous one a few years ago
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Response from Emy By Fizimed
Dear Ghislaine,
Emy is a biofeedback probe, it is a method commonly used by health professionals and complementary to electrostimulation.
The Emy probe allows you to work actively while with electrostimulation you reduce your perineum passively. Biofeedback allows you to visualize in real time the perineal contractions on the phone screen in order to become aware of your contractions. You will also be able to track your progress over time on the Emy application. Unlike electrostimulation, biofeedback technology does not send electric current and allows for visible results more quickly.
If you would like more information or if you have any further questions, please do not hesitate to contact me at [email protected].
Best regards,
Léa from the Emy team
Emy is a biofeedback probe, it is a method commonly used by health professionals and complementary to electrostimulation.
The Emy probe allows you to work actively while with electrostimulation you reduce your perineum passively. Biofeedback allows you to visualize in real time the perineal contractions on the phone screen in order to become aware of your contractions. You will also be able to track your progress over time on the Emy application. Unlike electrostimulation, biofeedback technology does not send electric current and allows for visible results more quickly.
If you would like more information or if you have any further questions, please do not hesitate to contact me at [email protected].
Best regards,
Léa from the Emy team
E
Rating: 5 out of 5
I like it a lot!
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M
Rating: 3 out of 5
I don't use it long enough to have made the expected progress
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Response from Emy By Fizimed
Hello Martine, thank you for taking the time to share your feedback on Emy! We understand that progress can take time and we encourage you to continue using it to reap all the benefits. Please feel free to contact us if you need advice or additional information to optimize your experience.
Best regards, Léa from the Emy team
Best regards, Léa from the Emy team
M
Rating: 5 out of 5
Fast shipping
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V
Rating: 1 out of 5
Hello dear team of Fizimed, I would like to leave a review, but unfortunately I have not received the item! On Saturday, December 13, DPD apologized for the delay, on December 15 I received the message that the shipment is being returned to the sender, as it was supposedly undeliverable. However, the shipment was not even close to my region. I am disappointed, as I had already placed the order on November 30. What should I do now? I kindly ask you to take care of this matter and hope for a prompt response from you, or how the further process should look like. Best regards, Viola Forst
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C
Rating: 5 out of 5
very well
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