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S
Rating: 5 out of 5
Perfect!
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Customer reviews of Emy By Fizimed
Trust Attestation
9,2
/10
Overall rating: 9,2 out of 10
Based on 1 459 published reviews
Summary of reviews
The online store Emy By Fizimed excels in product quality, with multiple customers highlighting the effectiveness of their breast pumps and pelvic floor trainers. The breast pump is noted for its good suction power, discreet design, and ease of use, making it a preferred choice over other brands. Fast delivery is a common theme, with many reviews emphasizing the prompt shipping and secure packaging, allowing customers to receive their products quickly and without damage.
Reviews 1, 2, 3 and 5 stars
Reset filtersJ
Rating: 1 out of 5
Unfortunately, I have not received any goods so far.
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Response from Emy By Fizimed
Dear Julia,
A new package will be shipped starting tomorrow. I apologize for this incident, which was completely beyond our control.
I wish you a nice day!
Lea from Fizimed
A new package will be shipped starting tomorrow. I apologize for this incident, which was completely beyond our control.
I wish you a nice day!
Lea from Fizimed
J
Rating: 5 out of 5
I tried the Emy probe and I am waiting to see the results which so far seem unlikely to me! That said: I have a bladder prolapse with very bothersome urinary leaks. So I will continue and I will see, it has only been 5 times that I have used the probe. Can you tell me if I should feel something during use? Because until now I feel nothing! Thank you for your advice! See you soon. Jacqueline D
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C
Rating: 5 out of 5
Very good usability practice, the explanations are excellent. I recommend.
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S
Rating: 5 out of 5
Super
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A
Rating: 5 out of 5
Very responsive merchant. The product is also very good, I should have bought it a long time ago. The use is simple, and an email with tutorials is sent once the order is dispatched.
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A
Rating: 5 out of 5
Very reliable shop. Everything worked out great and on time.
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F
Rating: 5 out of 5
1st attempt top to see the final result.
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C
Rating: 5 out of 5
Order sent quickly, responsive customer service
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B
Rating: 1 out of 5
I have not received my package...
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Response from Emy By Fizimed
Hello France,
I am pleased to inform you that a new package was shipped on 10/07 following a return from the sender. We hope you have received it well and wish you good sessions with Emy!
Best regards,
Léa from Fizimed
I am pleased to inform you that a new package was shipped on 10/07 following a return from the sender. We hope you have received it well and wish you good sessions with Emy!
Best regards,
Léa from Fizimed
C
Rating: 5 out of 5
Easy to use but after only a week it's a bit early to have results
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R
Rating: 3 out of 5
Interesting, I wasn't aware of the lack of tone in my perineum. So I'm working on it for 10 minutes every day and I'll see the difference in a month.
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Response from Emy By Fizimed
Hello Rozenn,
Thank you for your feedback, which means a lot to us! We wish you good sessions with Emy and hope you will see the first results quickly. Stay motivated! And above all, don't hesitate to get back to us to give us your news in a while. Good luck! Léa from Fizimed
Thank you for your feedback, which means a lot to us! We wish you good sessions with Emy and hope you will see the first results quickly. Stay motivated! And above all, don't hesitate to get back to us to give us your news in a while. Good luck! Léa from Fizimed
J
Rating: 5 out of 5
Quick / very well / thank you
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S
Rating: 5 out of 5
I am very happy after a week I have an improvement in urinary leaks very good purchase
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M
Rating: 1 out of 5
No! Too difficult to use
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Response from Emy By Fizimed
Hello Magali,
We had sent you advice via email regarding the use of Emy. Did you apply them? Were they helpful? Your feedback is valuable to us!
If you are still not satisfied, you can take advantage of the "Satisfaction or Money Back" offer.
I wish you a great day.
Léa from Fizimed
We had sent you advice via email regarding the use of Emy. Did you apply them? Were they helpful? Your feedback is valuable to us!
If you are still not satisfied, you can take advantage of the "Satisfaction or Money Back" offer.
I wish you a great day.
Léa from Fizimed
C
Rating: 5 out of 5
Very good. Purchase and delivery without problems. Start of rehabilitation for 2 days. Difficult to have the necessary perspective to talk about it
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Response from Emy By Fizimed
Thank you for your positive and motivating comment! We wish you good sessions with Emy and do not hesitate to come back to us if you need advice. Best regards, Léa from Fizimed
K
Rating: 5 out of 5
So far good experience. However, I cannot give a more precise judgment yet due to the short duration of the application. Effectiveness probably takes more time than just a few days.
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F
Rating: 5 out of 5
Very good product and very commercial Thank you
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B
Rating: 5 out of 5
I haven't had it long enough to give an opinion
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C
Rating: 5 out of 5
Impressive. It makes you want to work regularly.
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F
Rating: 3 out of 5
For now I am having difficulty inserting the probe... it hurts a lot... it's not very motivating... I'll see how it goes...
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Response from Emy By Fizimed
Dear Florence,
You can use a lubricant with Emy Trainer to improve your comfort during exercises or facilitate insertion. We actually recommend using the one available on our website that is specially adapted. In any case, it is important to choose a water-based lubricant, as silicone or oil-based lubricants can damage the silicone coating of the probe. We also advise choosing a lubricant that is both water-based and hypoallergenic to avoid any irritation.
If you experience constant and/or persistent pain during use, that is not normal, we recommend consulting a healthcare professional.
Have a very good day,
Léa from Fizimed
You can use a lubricant with Emy Trainer to improve your comfort during exercises or facilitate insertion. We actually recommend using the one available on our website that is specially adapted. In any case, it is important to choose a water-based lubricant, as silicone or oil-based lubricants can damage the silicone coating of the probe. We also advise choosing a lubricant that is both water-based and hypoallergenic to avoid any irritation.
If you experience constant and/or persistent pain during use, that is not normal, we recommend consulting a healthcare professional.
Have a very good day,
Léa from Fizimed
P
Rating: 5 out of 5
Super product
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A
Rating: 5 out of 5
I am happy with my purchase but I still have to use it to see the result it will give.
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M
Rating: 5 out of 5
Super customer service!
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T
Rating: 5 out of 5
I think it helps but it lacks precision to know which muscles to strengthen because there are several to work on and differently with different contractions.
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M
Rating: 1 out of 5
Impossible to insert the probe even with a lubricant. I wish to return it and be refunded
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Response from Emy By Fizimed
Hello Martine,
If despite all our advice the use of Emy Trainer does not suit you, you can of course take advantage of the Satisfaction or Refund offer and return the product to us. You will find all the information regarding this offer on our website in the "Delivery & Returns" section of our FAQ.
I wish you a good day,
Léa from Fizimed
If despite all our advice the use of Emy Trainer does not suit you, you can of course take advantage of the Satisfaction or Refund offer and return the product to us. You will find all the information regarding this offer on our website in the "Delivery & Returns" section of our FAQ.
I wish you a good day,
Léa from Fizimed
J
Rating: 3 out of 5
No feedback yet as it has still not been delivered. Ordered on June 10 and still nothing received. Delivery selection made on Tuesday and tells me it will be Wednesday, really hoping to have it as the indicated deadlines are not being met.
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Response from Emy By Fizimed
Hello Jessica,
I understand your dissatisfaction. We did ship your order on 10/06, but Colissimo is taking a long time to deliver it to you. I sincerely apologize for this incident which is completely beyond our control. Your package is still in transit and should be delivered to you in the coming days.
If you still haven't received anything within 4 to 5 days, please contact me at [email protected] and I will arrange for a new product to be sent.
Wishing you a very nice day,
Best regards,
Léa from Fizimed
I understand your dissatisfaction. We did ship your order on 10/06, but Colissimo is taking a long time to deliver it to you. I sincerely apologize for this incident which is completely beyond our control. Your package is still in transit and should be delivered to you in the coming days.
If you still haven't received anything within 4 to 5 days, please contact me at [email protected] and I will arrange for a new product to be sent.
Wishing you a very nice day,
Best regards,
Léa from Fizimed
A
Rating: 5 out of 5
Easy to use, effective
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O
Rating: 2 out of 5
I am not satisfied with the breast pump that has a battery that does not hold a charge
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M
Rating: 5 out of 5
I am very satisfied and it is also fun
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B
Rating: 5 out of 5
Supi
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B
Rating: 5 out of 5
The order went smoothly
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J
Rating: 5 out of 5
quick reception, good product.
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C
Rating: 5 out of 5
Happy to do my rehabilitation with the Emy probe, the exercises to put into practice are very effective.
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N
Rating: 5 out of 5
Easy purchase and fast delivery
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A
Rating: 5 out of 5
Order received quickly and as expected. No issues with use, I am waiting to have had a longer usage to make a statement but for now I am satisfied.
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E
Rating: 5 out of 5
I am very satisfied
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M
Rating: 3 out of 5
Effective breast pump. Small hiccup at delivery, but responsive customer service. I just regret the location of the charging port which is under the unit and prevents using the breast pump on mains power in case of an interruption during pumping. Additionally, the battery charge indication is very rudimentary so you never really know where the battery stands. This was a first purchase, it allowed me to clarify what I really look for in a breast pump.
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Response from Emy By Fizimed
Hello Maurine,
Thank you for providing feedback on your experience with Emy Pump. Your opinion is valuable and essential for the improvement of our products.
At Fizimed, we are committed to supporting mothers in their breastfeeding journey, so please do not hesitate to contact us if you need advice.
Best regards,
Léa from Fizimed
Thank you for providing feedback on your experience with Emy Pump. Your opinion is valuable and essential for the improvement of our products.
At Fizimed, we are committed to supporting mothers in their breastfeeding journey, so please do not hesitate to contact us if you need advice.
Best regards,
Léa from Fizimed
E
Rating: 5 out of 5
I am perfectly satisfied with my purchase.
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M
Rating: 5 out of 5
very good product
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