Customer reviews of Emy By Fizimed

Trust Attestation
9,2 /10
Overall rating: 9,2 out of 10
Based on 1 491 published reviews

Summary of reviews

The store consistently delivers fast and smooth experiences, with quick order processing, fast shipping, secure packaging, and a straightforward setup that makes it easy to connect to the app and track progress. The product itself is praised for practical design and effectiveness, including versatile flange sizes, multiple modes, and hands-free usability that supports ongoing pumping and breastfeeding activities. Customer service is highlighted as attentive and responsive, and the overall purchasing experience is described as problem-free with reliable delivery and helpful app features that support exercises and pelvic floor training. Users repeatedly note the convenience of the app integration, the long-term usability, and the positive impact on daily routines, with several reviews mentioning easy cleaning and the battery life as solid advantages.

Reviews 1, 2 and 4 stars

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A
Ariane D.
Rating: 4 out of 5
following a purchase from 09/02/2024
It's still a bit early to talk about results, but I received the package on time, was informed of the follow-up at all times, and Emy is easy to use and fun, and I have the feeling that the first improvements are already being felt.
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Dorothee J.
Rating: 2 out of 5
following a purchase from 08/02/2024
Jien
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Yvette C.
Rating: 4 out of 5
following a purchase from 04/02/2024
This high-quality device meets my expectations
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Gaëlle G.
Rating: 4 out of 5
following a purchase from 04/02/2024
Perfect
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Marie-Christine C.
Rating: 4 out of 5
following a purchase from 01/02/2024
Package arrived safely
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Sophie M.
Rating: 4 out of 5
following a purchase from 31/01/2024
I don't regret my purchase, I realize there's a slight difference.
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Corinne R.
Rating: 4 out of 5
following a purchase from 28/01/2024
At this stage I'm satisfied, I'll wait and see over the long term.
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Danielle D.
Rating: 1 out of 5
following a purchase from 27/01/2024
Very good
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Lisiane F.
Rating: 1 out of 5
following a purchase from 17/01/2024
I'm disappointed because I thought it would help to tighten, or I'm not using as I should, I continue, but for now not much result. Sincerely, Lisiane
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Response from Emy By Fizimed
Hello,
Please do not hesitate to write to our customer service [email protected] so that we can help you with the use of Emy.

Have a nice day :)
J
Jean Marc F.
Rating: 1 out of 5
following a purchase from 20/01/2024
👌
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Cecile B.
Rating: 4 out of 5
following a purchase from 15/01/2024
Fun games. as expected
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Isabelle V.
Rating: 4 out of 5
following a purchase from 11/01/2024
Ease of use
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Isabelle D.
Rating: 2 out of 5
following a purchase from 04/01/2024
I ordered twice by mistake and cancelled. I did not receive the second package but I was not reimbursed for my second order. Thank you for your reply.
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Response from Emy By Fizimed
Hello,
After checking, we issued the refund on 19/01.
We wish you a nice day!
M
Mohamed E.
Rating: 4 out of 5
following a purchase from 03/01/2024
For the moment, I can't really comment on its effectiveness, as I've only used it once.
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Estelle D.
Rating: 4 out of 5
following a purchase from 23/12/2023
Very fun and easy to use
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Lucienne D.
Rating: 2 out of 5
following a purchase from 19/12/2023
I've been doing it for 2 weeks, 3 times a week, and the results are not conclusive. We'll see in 3 weeks. Sincerely ld
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Response from Emy By Fizimed
Hello Lucienne,

As every woman is different, you may see results more or less quickly. Some women are already seeing improvements in their symptoms as early as three weeks of using Emy. Others may take a little longer. The important thing is that with Emy, you can progress at your own pace.

Nevertheless, if after 8 weeks of exercise you still haven't noticed any improvement in your symptoms, we recommend that you check with a healthcare professional to ensure that the exercises are being carried out correctly. <3
Have a nice day!
G
Gabriele S.
Rating: 1 out of 5
following a purchase from 16/12/2023
Ware nicht erhalten!
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Nathalie D.
Rating: 4 out of 5
following a purchase from 13/12/2023
Fast arrival - loads in 2 hours - accessible app - fun exercises
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Betty G.
Rating: 4 out of 5
following a purchase from 11/12/2023
I put it in charge 2h as recommended I used it once 15 minutes about the 2nd use it was already necessary to recharge it was supposed to last 3 sessions.
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Magali G.
Rating: 4 out of 5
following a purchase from 11/12/2023
Very good, but the device doesn't detect whether the movement is correct or not......
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Marine M.
Rating: 4 out of 5
following a purchase from 10/12/2023
Very practical and easy to use
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Benedicte G.
Rating: 4 out of 5
following a purchase from 02/12/2023
After a week's use, I'm already seeing signs of improvement! However, you need to be careful about placement, which can distort the results.
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Élisabeth G.
Rating: 2 out of 5
following a purchase from 30/11/2023
I can't use the application properly. It's not clear and I can't see any recordings of exercises done and scores...
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Response from Emy By Fizimed
Hello Elisabeth,

Please don't hesitate to contact us at [email protected] so that we can answer your questions and advise you as best we can. Have a nice day :)
V
Veronique D.
Rating: 4 out of 5
following a purchase from 29/11/2023
Everything is perfect!!!
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Nicole D.
Rating: 4 out of 5
following a purchase from 25/11/2023
Varied, easy-to-follow exercises
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Marie B.
Rating: 1 out of 5
following a purchase from 24/11/2023
Even though you've bought the probe, you can only use it by creating an account. I think that's abuse.
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Eliane F.
Rating: 2 out of 5
following a purchase from 24/11/2023
Not at all obvious, not enough explanations, we don't know how many times to do the exercises, or which ones to start with, in short there are more things to explain!
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Sylvie P.
Rating: 4 out of 5
following a purchase from 16/11/2023
Package received promptly and fizimed reactive
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Sonia B.
Rating: 4 out of 5
following a purchase from 13/11/2023
Very fast delivery, very easy to use. As I've only had it a short time, I can't yet give you an opinion on the desired result.
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Chrystel M.
Rating: 4 out of 5
following a purchase from 08/11/2023
Good start!!!! To be seen over time
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Dorothée M.
Rating: 1 out of 5
following a purchase from 07/11/2023
I haven't started yet
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Response from Emy By Fizimed
Hello Dorothée,
Don't hesitate to keep us informed of your progress!
Have a nice day :)
M
Michèle A.
Rating: 1 out of 5
following a purchase from 28/10/2023
Good
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Hadjira K.
Rating: 2 out of 5
following a purchase from 25/10/2023
I have not been able to use it, too painful.
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Response from Emy By Fizimed
Hello,
If you feel irritated or if insertion is a little painful, you can use a water-based lubricant to ease Emy's insertion. Be careful not to use silicone- or oil-based lubricants, as they may damage the probe. ⚠️

If you experience constant and/or persistent pain during use, this is not normal. We recommend that you consult a healthcare professional.

Have a nice day!
C
Claudette L.
Rating: 2 out of 5
following a purchase from 18/10/2023
French instructions needed
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Response from Emy By Fizimed
Hello Claudette,
Could you please contact our customer service department at [email protected] so that we can send you a manual in French?
Have a nice day!
I
Isolde B.
Rating: 4 out of 5
following a purchase from 20/10/2023
Gute App, sehr engagierter Service, danke!
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Simonne G.
Rating: 1 out of 5
following a purchase from 02/10/2023
I can't connect
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Response from Emy By Fizimed
Hello Simone,

Please do not hesitate to contact our customer service department at [email protected] so that we can help you.

Have a nice day.
A
Alexia C.
Rating: 4 out of 5
Games make rehabilitation fun, not a chore
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Response from Emy By Fizimed
Thanks for your feedback!
M
Marine L.
Rating: 1 out of 5
I didn't try it because I didn't want the probe.
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Response from Emy By Fizimed
Hello, as explained in the e-mail, we completely understand your situation, but you can't make derogatory comments about a product you haven't even used. Please do not hesitate to contact me at [email protected] if you have any further questions.
A
Acheteur Vérifié
Rating: 4 out of 5
A little daily advice would be welcome.
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Response from Emy By Fizimed
Your satisfaction is our priority, and we'll take your comments into account: thank you very much!
A
Acheteur Vérifié
Rating: 4 out of 5
I haven't tested emy yet, the parcel wasn't delivered to my home but to a post office relay point. I've just taken possession of it.
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Response from Emy By Fizimed
Thank you very much! Come back to us when you've tested the Emy probe!