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E
Rating: 5 out of 5
The order was super easy and the delivery was prompt.
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Customer reviews of Emy By Fizimed
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9,2
/10
Overall rating: 9,2 out of 10
Based on 1 459 published reviews
Summary of reviews
The online store Emy By Fizimed excels in product quality, with multiple customers highlighting the effectiveness of their breast pumps and pelvic floor trainers. The breast pump is noted for its good suction power, discreet design, and ease of use, making it a preferred choice over other brands. Fast delivery is a common theme, with many reviews emphasizing the prompt shipping and secure packaging, allowing customers to receive their products quickly and without damage.
Reviews 1, 2 and 5 stars
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Rating: 1 out of 5
The app is unresponsive, you can only tap forward, the backward arrow does not work. The user manual cannot be retrieved a second time. The app is not mature.
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Response from Emy By Fizimed
Dear Ruth,
our customer service will contact you shortly to find a solution together.
Best regards
our customer service will contact you shortly to find a solution together.
Best regards
E
Rating: 5 out of 5
I like it a lot!
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M
Rating: 5 out of 5
Fast shipping
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V
Rating: 1 out of 5
Hello dear team of Fizimed, I would like to leave a review, but unfortunately I have not received the item! On Saturday, December 13, DPD apologized for the delay, on December 15 I received the message that the shipment is being returned to the sender, as it was supposedly undeliverable. However, the shipment was not even close to my region. I am disappointed, as I had already placed the order on November 30. What should I do now? I kindly ask you to take care of this matter and hope for a prompt response from you, or how the further process should look like. Best regards, Viola Forst
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C
Rating: 5 out of 5
very well
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B
Rating: 1 out of 5
I have not received any goods until today!
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Response from Emy By Fizimed
Dear Beatrice,
Thank you very much for your feedback. We have checked the shipment status with the post and the package is currently still on its way.
We are sorry that the delivery is delayed. Unfortunately, due to a very high volume of packages, there are currently longer delivery times that we have no direct influence over. We apologize for this.
Of course, we are keeping an eye on the shipment for you and are always available if you have any further questions.
Best regards,
Léa from the Emy team
Thank you very much for your feedback. We have checked the shipment status with the post and the package is currently still on its way.
We are sorry that the delivery is delayed. Unfortunately, due to a very high volume of packages, there are currently longer delivery times that we have no direct influence over. We apologize for this.
Of course, we are keeping an eye on the shipment for you and are always available if you have any further questions.
Best regards,
Léa from the Emy team
M
Rating: 5 out of 5
Very good!
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E
Rating: 1 out of 5
I haven't heard anything since the order confirmation and I need it for Christmas!!!!
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Response from Emy By Fizimed
Hello Eva,
I have just checked the situation and indeed there was an error in preparing your package. I have promptly arranged for a new shipment to your address. The package will be delivered to you in the next few days.
Please excuse the inconvenience caused.
Best regards,
Léa from the Emy team
I have just checked the situation and indeed there was an error in preparing your package. I have promptly arranged for a new shipment to your address. The package will be delivered to you in the next few days.
Please excuse the inconvenience caused.
Best regards,
Léa from the Emy team
J
Rating: 5 out of 5
After 3 weeks of use, I see the difference! And it's very fun.
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I
Rating: 5 out of 5
I feel personally addressed. For all questions, nice, friendly answer. However, it might also be worth mentioning a more cost-effective option, if it exists! For example, I found out that Emy does not necessarily have to cost €199, as I applied for with the private insurance and assistance, but can also be €133.
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C
Rating: 5 out of 5
Very good
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S
Rating: 5 out of 5
With Emy, pelvic floor training is fun. I am only allowed to practice once a week, otherwise I overstrain myself. At first, I played more often because it was also fun, until I found out that less is more for me.
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C
Rating: 5 out of 5
Great device, easy to use and not very noisy. I recommend.
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G
Rating: 5 out of 5
I am very satisfied with the quick processing and fast handling.
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M
Rating: 5 out of 5
Excellent. The order arrived very quickly and without any problems, and the product at an exceptional price. I recommend it 100%
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E
Rating: 5 out of 5
I've only been here a week and my opinion is very positive; along with discipline, I hope for improvement.
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M
Rating: 5 out of 5
Serious company and very good product Thank you for the quick response Best regards
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A
Rating: 5 out of 5
-
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S
Rating: 5 out of 5
Perfect product for becoming aware of and strengthening your perineum
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M
Rating: 5 out of 5
Everything went well! Anytime again.
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C
Rating: 5 out of 5
Very good! Fast delivery. Probe very easy to use and motivating exercises.
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S
Rating: 5 out of 5
Easy to use I discover the programs
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M
Rating: 5 out of 5
Easy and fun to use.
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C
Rating: 5 out of 5
I have started pelvic floor training with the Emy device, it definitely makes sense. The exercises are fun and I hope it helps me get my pelvic floor under control better. Full shopping recommendation, unfortunately I paid for it myself, as the AOK refused to pay for it!! I should have done exercises under physiotherapy first, but I had already done that, but the AOK did not accept it.
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E
Rating: 5 out of 5
Super product! Easy to use and with the app, practicing is easy!
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M
Rating: 2 out of 5
The probe is too small
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Response from Emy By Fizimed
Hello Myriam,
Thank you for your feedback. We are sorry to hear that the size of the probe did not meet your expectations. Your comfort is our priority and we take your comments very seriously. You can of course take advantage of our "Satisfaction or Money Back" offer.
Best regards,
Léa
Thank you for your feedback. We are sorry to hear that the size of the probe did not meet your expectations. Your comfort is our priority and we take your comments very seriously. You can of course take advantage of our "Satisfaction or Money Back" offer.
Best regards,
Léa
S
Rating: 1 out of 5
Not received yet
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A
Rating: 5 out of 5
Very well
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C
Rating: 5 out of 5
Quick top thank you!!
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A
Rating: 5 out of 5
easy to navigate site
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L
Rating: 5 out of 5
Top
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D
Rating: 5 out of 5
Product conforms and received on time
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M
Rating: 5 out of 5
Very satisfied with my Emy Pump breast pump. Easy to use and the multiple sizes of flanges available in the kit are a real plus! Moreover, the customer service is very responsive. I can only recommend Fizimed.
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M
Rating: 5 out of 5
Product arrived well packaged and on time
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S
Rating: 5 out of 5
Great, you can see exactly how the performance is
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S
Rating: 5 out of 5
First experience was very good. I did a lot more exercise at once than I usually ever do. There were a lot of games I want to try, I tried one. The only thing I could mention was it disconnected once for half a second and then reconnected during a game, but only once, and maybe it was because I was lying on my stomach. Another thing is I would have preferred if it was rechargeable inside its case, and then maybe just with a small blue indicator light, but that is just a minor detail as well.
M
Rating: 5 out of 5
Easy and motivating to use. Progress is quantifiable. I do the exercises in the morning upon waking.
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C
Rating: 5 out of 5
Very good breast pump. In case of problems, the team is very responsive. They take the time to explain things clearly and give good advice. For my part, I wasn't using the right flanges, which caused pain. Thanks to Léa, I can fully enjoy my new breast pump. The only downside is that it can only be used on battery, which can be a problem if it runs out before finishing the pumping session.
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K
Rating: 5 out of 5
Very practical and effective breast pump. I need to supplement my breastfeeding baby and this breast pump makes my task much easier. Without it, I would surely have succumbed to artificial milk.
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