Customer reviews of Emy By Fizimed

9,2 /10

Based on 1 491 published reviews

5 1 188 80% 4 152 10% 3 56 4% 2 34 2% 1 61 4%

Summary of reviews

The store consistently delivers fast and smooth experiences, with quick order processing, fast shipping, secure packaging, and a straightforward setup that makes it easy to connect to the app and track progress. The product itself is praised for practical design and effectiveness, including versatile flange sizes, multiple modes, and hands-free usability that supports ongoing pumping and breastfeeding activities. Customer service is highlighted as attentive and responsive, and the overall purchasing experience is described as problem-free with reliable delivery and helpful app features that support exercises and pelvic floor training. Users repeatedly note the convenience of the app integration, the long-term usability, and the positive impact on daily routines, with several reviews mentioning easy cleaning and the battery life as solid advantages.

Reviews 1, 3, 4 and 5 stars

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Emilie D.

Published on 14/05/2025 à 11h48 following a purchase from 12/04/2025

I am very satisfied

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Maurine D.

Published on 13/05/2025 à 09h09 following a purchase from 12/03/2025

Effective breast pump. Small hiccup at delivery, but responsive customer service. I just regret the location of the charging port which is under the unit and prevents using the breast pump on mains power in case of an interruption during pumping. Additionally, the battery charge indication is very rudimentary so you never really know where the battery stands. This was a first purchase, it allowed me to clarify what I really look for in a breast pump.

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Response from Emy By Fizimed Published on 15/05/2025

Hello Maurine,
Thank you for providing feedback on your experience with Emy Pump. Your opinion is valuable and essential for the improvement of our products.
At Fizimed, we are committed to supporting mothers in their breastfeeding journey, so please do not hesitate to contact us if you need advice.
Best regards,
Léa from Fizimed

Elisabeth M.

Published on 12/05/2025 à 15h16 following a purchase from 15/04/2025

I am perfectly satisfied with my purchase.

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Marie N.

Published on 12/05/2025 à 10h54 following a purchase from 27/04/2025

very good product

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Awa D.

Published on 09/05/2025 à 18h31 following a purchase from 14/04/2025

I am fully satisfied with the product, especially since there was a nice promotion on it! The breast pump is very easy to use, and the parts are simple to assemble. It's a shame that there is no cardboard ruler provided to measure its size.

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Annie D.

Published on 08/05/2025 à 20h58 following a purchase from 23/04/2025

I am satisfied

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Micheline R.

Published on 08/05/2025 à 19h31 following a purchase from 19/04/2025

I am satisfied with the fast delivery, serious site I recommend

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Anais S.

Published on 07/05/2025 à 19h17 following a purchase from 21/04/2025

I just started. The exercises are simple. However, it was not specified on the purchase site that part of the exercises is paid.

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Helene C.

Published on 04/05/2025 à 20h20 following a purchase from 18/04/2025

Playful, simple and effective

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Carole P.

Published on 04/05/2025 à 09h58 following a purchase from 19/04/2025

I refer you to my last email informing you of the non-delivery of the product

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Response from Emy By Fizimed Published on 05/05/2025

Hello Carole,
If you still haven't received your product in 4 days, we will proceed to ship a new product. I am sincerely sorry for this postal incident totally independent of our will.
I wish you a nice day.
Léa from Fizimed

Claudine D.

Published on 02/05/2025 à 12h40 following a purchase from 16/04/2025

I think the probe is too large for me, I will see my doctor and keep you informed.

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Response from Emy By Fizimed Published on 05/05/2025

Hello Claudine, Indeed, your healthcare professional will certainly be good advice. If you feel irritated or if the insertion is a bit painful, you can use a water-based lubricant to facilitate the insertion of Emy. (Be careful, do not use silicone or oil-based lubricant, as it could damage the probe). I wish you a very nice day. Léa from Fizimed

Berenice D.

Published on 02/05/2025 à 07h27 following a purchase from 16/04/2025

Good product

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Katharina G.

Published on 30/04/2025 à 16h55 following a purchase from 09/04/2025

Delivery has never arrived. I paid via Paypal. I would be happy if the pelvic floor trainer arrives.

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Response from Emy By Fizimed Published on 02/05/2025

Dear Katharina, The post informs us that your package was not picked up at the collection point you chose within the specified time frame. It will be returned to us. I am offering you a new shipment to your home today, if that is okay with you. I apologize for this incident, which is completely beyond our control. I wish you a nice day! ☀️ Léa from Fizimed

Maria A.

Published on 29/04/2025 à 16h21 following a purchase from 14/04/2025

Easy to use

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Alexandra W.

Published on 29/04/2025 à 04h56 following a purchase from 13/04/2025

Easy handling. Motivating through the games.

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Alexandra C.

Published on 27/04/2025 à 09h32 following a purchase from 11/04/2025

Very good product, great value for money, easy to handle and effective!

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Beatrice H.

Published on 25/04/2025 à 13h00 following a purchase from 10/04/2025

Very happy with my purchase

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Karine G.

Published on 24/04/2025 à 18h36 following a purchase from 09/04/2025

Fast delivery and quality product

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Valerie D.

Published on 24/04/2025 à 16h19 following a purchase from 09/04/2025

Very good product, does its job....

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Aissata D.

Published on 23/04/2025 à 11h59 following a purchase from 08/04/2025

Very good

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Philippe D.

Published on 21/04/2025 à 07h32 following a purchase from 05/04/2025

VERY GOOD

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Ketty C.

Published on 20/04/2025 à 17h22 following a purchase from 05/04/2025

Order met my expectations and was delivered quickly. I don't have enough perspective yet to judge the effectiveness of the product.

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Cypriana T.

Published on 20/04/2025 à 06h31 following a purchase from 04/04/2025

Order arrived as expected, very satisfied with my purchase.

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Evelyne F.

Published on 20/04/2025 à 06h11 following a purchase from 04/04/2025

Hello, I ordered Emy through the app while looking at documentation on my prolapse. I need to have surgery soon and I'm looking to work on my pelvic floor in addition to my physiotherapy sessions. I am very satisfied with this little probe and especially with the exercises that allow you to distract yourself while doing your exercises. I recommend it to women. Best regards.

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Angelique L.

Published on 17/04/2025 à 10h50 following a purchase from 01/04/2025

The probe's charge does not work. It takes at least three hours to charge and discharges in a few hours even if not used. I have already sent an email for a product exchange but have received no response.

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Response from Emy By Fizimed Published on 22/04/2025

Hello Angélique, I apologize for my late response. I have just sent you an email regarding the problem you are experiencing. We will quickly find a solution together. Best regards, Léa from Fizimed

Annabella M.

Published on 17/04/2025 à 05h22 following a purchase from 01/04/2025

Perfect

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Carole A.

Published on 16/04/2025 à 18h38 following a purchase from 01/04/2025

The device has been delivered, but for now I don't see any positive results.

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Maryline L.

Published on 16/04/2025 à 15h19 following a purchase from 01/04/2025

The probe is too big for me and I haven't made any progress...

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Response from Emy By Fizimed Published on 22/04/2025

Hello Maryline, I am sincerely sorry that using Emy does not suit you. Please know that you can take advantage of our 'Satisfaction or Money Back' offer. Have a great day. Léa from Fizimed

Meline M.

Published on 15/04/2025 à 17h45 following a purchase from 31/03/2025

Easy to use and very effective probe

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Ythier C.

Published on 15/04/2025 à 12h05 following a purchase from 31/03/2025

Trusted site and fast delivery

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Ann F.

Published on 12/04/2025 à 18h21 following a purchase from 28/03/2025

Great device....very effective. Thank you very much.

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Evelyne R.

Published on 12/04/2025 à 14h46 following a purchase from 28/03/2025

Very satisfied with my purchase

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Guy G.

Published on 12/04/2025 à 09h51 following a purchase from 28/03/2025

Good

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Karine S.

Published on 11/04/2025 à 18h59 following a purchase from 04/03/2025

Great, fast delivery, well packaged and the terms of use are well detailed. I am delighted with my purchase.

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Maryse V.

Published on 11/04/2025 à 14h59 following a purchase from 25/03/2025

Fast shipping. Product as ordered. Careful packaging.

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Martine L.

Published on 10/04/2025 à 09h26 following a purchase from 26/03/2025

Playful game

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Danielle C.

Published on 09/04/2025 à 19h37 following a purchase from 19/03/2025

The plug does not fit my Samsung, I couldn't do my rehabilitation.

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Response from Emy By Fizimed Published on 22/04/2025

Hello Danielle, What exactly do you mean by 'the plug does not fit my Samsung'? If you are having difficulties using Emy, I invite you to contact me directly at [email protected]. We will quickly find a solution together! I wish you a very nice day. Léa from Fizimed

Florence G.

Published on 09/04/2025 à 19h03 following a purchase from 25/03/2025

Fast product reception at the pickup point

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Valerie B.

Published on 09/04/2025 à 16h56 following a purchase from 25/03/2025

Fast shipping. Product meets my expectations.

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Sylvie C.

Published on 09/04/2025 à 07h09 following a purchase from 23/03/2025

Fast, efficient

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