The online store Emy By Fizimed excels in product quality, with multiple customers highlighting the effectiveness of their breast pumps and pelvic floor trainers. The breast pump is noted for its good suction power, discreet design, and ease of use, making it a preferred choice over other brands. Fast delivery is a common theme, with many reviews emphasizing the prompt shipping and secure packaging, allowing customers to receive their products quickly and without damage.
First it was not found in the parcel store and then it was already sent back ...I wonder why it was not simply delivered to my home then I would have used it long ago. I hope I get the money back quickly, I've lost interest in it.
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Response from Emy By Fizimed
Dear Elke, your order has been delivered to the parcel store you selected when you placed your order. I have just contacted you by email to suggest a solution.
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Jacinta F.
Rating: 4 out of 5
following a purchase from 20/01/2025
delay due to damaged parcel
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Alizee L.
Rating: 4 out of 5
following a purchase from 19/01/2025
Very easy to use, allowing great freedom. The only drawbacks are that it's hard to see how much milk is being pumped and there's no pause.
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Response from Emy By Fizimed
Hello Alizée,
We would like to thank you for your comment and are delighted to hear that Emy Pump is working well for you on a daily basis ❤️😊 We will pass on your suggestions for improvement to our product manager. Your opinion is invaluable in improving our product!
Enjoy your breastfeeding. We look forward to hearing from you.
Léa from Fizimed
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Emilie F.
Rating: 1 out of 5
following a purchase from 14/01/2025
The breast pump doesn't work for me. It doesn't pump enough compared to the corded pump already rented from the pharmacy...
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Response from Emy By Fizimed
Hello Emilie,
We are very sorry that you are not completely satisfied with Emy Pump. As specified in our e-mail exchanges, you were able to benefit from the "Satisfied or your money back" offer.
We wish you all the best for the rest of your breastfeeding and look forward to hearing from you. Léa from the Fizimed team
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SANDRA L.
Rating: 1 out of 5
following a purchase from 09/01/2025
I'm not satisfied. I don't find the probe very practical because it's not adapted to me. And I didn't know I'd have to take out a subscription to get other exercises.
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Response from Emy By Fizimed
Hello Sandra,
We're very sorry that we're not completely satisfied with the product. Could you tell us more about it? We'll probably be able to give you some advice to help you.
The purchase of the Emy connected sensor unlocks the Duo offer: Sensor + Emy App for life. You won't have to pay for a subscription, as the price of the app is included in the price of the probe.
As soon as you connect your Emy probe to the app for the first time, the Duo: Probe + Emy App offer will be unlocked. The app will then prompt you to cancel your subscription directly on the store.
If you have any further questions, please do not hesitate to contact our customer service department at [email protected]
Best regards,
Léa from the Fizimed team
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chantal C.
Rating: 1 out of 5
following a purchase from 06/01/2025
Sensor or charger not working
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Response from Emy By Fizimed
Hello Chantal,
You contacted customer service to report the problem and everything is now back to normal.
We wish you all the best with Emy!
We look forward to hearing from you.
Léa from Fizimed
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Eve R.
Rating: 1 out of 5
following a purchase from 09/07/2024
I never received my package....
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Response from Emy By Fizimed
Hello Eve,
As indicated in our e-mail exchange of 10/01/2025, I have requested that your parcel be reshipped to your address.
We apologize for this inconvenience, which is totally beyond our control.
Please do not hesitate to contact us should you require any further information.
Léa from the Fizimed team
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ADRIANA G.
Rating: 4 out of 5
following a purchase from 26/12/2024
A little difficult to install the application and start up the probe, but once it's up and running, it's effective.
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Ute H.
Rating: 1 out of 5
following a purchase from 17/12/2024
I still haven't received it
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Response from Emy By Fizimed
Dear Ute,
According to the information from the post office, you collected your parcel on 31.12.2024. We hope that you are satisfied with Emy Trainer.
We will be here for you.
Lea from the Fizimed team
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Claire D.
Rating: 4 out of 5
following a purchase from 10/12/2024
I've only been using it for 3 days. So I can't see the effects yet.
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Regina W.
Rating: 1 out of 5
following a purchase from 14/11/2024
No delivery received to date
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Response from Emy By Fizimed
Dear Regina,
Our customer service will contact you regarding this matter.
We remain available for you.
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Penelope G.
Rating: 1 out of 5
following a purchase from 07/11/2024
Product not delivered
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Response from Emy By Fizimed
Hello Penelope,
As mentioned in our previous e-mail exchange, your parcel is waiting for you at your nearest post office.
We hope you enjoy receiving your order.
We look forward to hearing from you.
Léa from the Fizimed team
M
Maria G.
Rating: 1 out of 5
following a purchase from 29/10/2024
I cannot open the training program
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Response from Emy By Fizimed
Dear Maria,
If you have such problems, please contact our customer service team directly at [email protected]. We will then take care of your request.
With kind regards,
Léa de l'équipe Fizimed
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GENEVIEVE L.
Rating: 4 out of 5
following a purchase from 28/10/2024
I've been doing the exercises for 5 days now and I'm already seeing an improvement. I'm continuing as assiduously as possible because I want it to work.
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Mathilde L.
Rating: 4 out of 5
following a purchase from 07/10/2024
After several attempts to buy on the site, I finally received my probe and I'm very satisfied!
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Christina B.
Rating: 1 out of 5
following a purchase from 31/08/2024
The device did connect to my phone but kept disconnecting, which made the exercise pointless as it kept interrupting. I restarted both phone and device and used as instructed but always the problem. The shape of the device is also uncomfortable to wear. All in all, I am dissatisfied for the price!
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Katrin S.
Rating: 4 out of 5
following a purchase from 16/08/2024
Great probe for pelvic floor awareness and currently at a great price
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MARTINE L.
Rating: 4 out of 5
following a purchase from 14/08/2024
I'm waiting to use it over a long enough period to see the results.
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marie-france C.
Rating: 3 out of 5
following a purchase from 13/08/2024
I think the probe is a little too big. I have to use a lubricant, I try to dose it well. The problem is that it's difficult to insert and once in place, it comes out when I do my exercises.
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Response from Emy By Fizimed
Hello,
In theory, there's no need to hold or move the probe during your exercises. Covering the external white part (which contains the Bluetooth antenna) may cause signal loss.
Emy adapts to all morphologies: depending on your anatomy, the external part may protrude more or less from your vagina. If the probe comes out during contractions, you may be pushing instead of contracting. ⚠️
We advise you to persevere with your exercises. After a few sessions, your perineum will be more toned and you should notice an improvement in the way the probe is held in place.
It's also possible that you're using too much lubricant, which could explain why the Emy probe is slipping outwards.
Have a nice day!
Léa
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Céline B.
Rating: 4 out of 5
following a purchase from 29/07/2024
So far so good!
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Claudine V.
Rating: 3 out of 5
following a purchase from 22/07/2024
Hello, I used to work regularly with the few exercises available without the probe and the results were noticeable but not sufficient so I bought the probe and the results are much worse! Why do you ask?
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Response from Emy By Fizimed
Hello,
Please do not hesitate to contact our customer service department at [email protected] so that we can help you!
Have a nice day :) .
Léa
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Valérie A.
Rating: 4 out of 5
following a purchase from 18/07/2024
Very good, fun exercises,
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Delphine D.
Rating: 4 out of 5
following a purchase from 17/07/2024
I've only just started, so I don't have enough experience to know if it's working for me.
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Uta D.
Rating: 1 out of 5
following a purchase from 14/07/2024
I don't understand the instructions, I lack explanations. When do I have to pull together, when do I have to let go? I also don't understand the rating. For me, the device often doesn't want to connect to the Emy app, but when I start from the beginning, it suddenly works.
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Response from Emy By Fizimed
Dear Uta,
Please contact our customer service at [email protected] so that we can help you with the use.
Kind regards,
Léa
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Gabriele A.
Rating: 4 out of 5
following a purchase from 12/07/2024
The purchasing and shipping process was excellent
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Viviane D.
Rating: 4 out of 5
following a purchase from 03/07/2024
Everything's perfect, I just wish the games were a bit more fun.
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Caroline C.
Rating: 4 out of 5
following a purchase from 02/07/2024
No problem with the product but the delivery leaves a lot to be desired. Colissimo + Italian partner = 0
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BRIGITTE W.
Rating: 4 out of 5
following a purchase from 27/06/2024
During my jogging sessions, I noticed that I was leaking urine. I started using the EMY application without the catheter. After 2 months, I decided to go further and use the catheter. I'm delighted, especially as I've noticed a reduction in leakage.
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Catherine B.
Rating: 3 out of 5
following a purchase from 25/06/2024
I wish I could have seen the quality of the contractions...
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Catherine C.
Rating: 4 out of 5
following a purchase from 14/06/2024
Fast, well packaged. Thank you
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Annick B.
Rating: 3 out of 5
following a purchase from 09/06/2024
I'm just starting to do my sessions
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Sylvie B.
Rating: 3 out of 5
following a purchase from 04/06/2024
Does not stay in place during exercise....deçu...
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Response from Emy By Fizimed
Hello Sylvie,
In theory, there's no need to hold or move the probe during your exercises. Covering the external white part (which contains the Bluetooth antenna) can cause signal loss.
Emy adapts to all morphologies: depending on your anatomy, the external part may protrude more or less from your vagina. If the probe comes out during contractions, you may be pushing instead of contracting. ⚠️
We advise you to persevere with your exercises. After a few sessions, your perineum will be more toned and you should notice an improvement in the way the probe is held in place.
It's also possible that you're using too much lubricant, which could explain why the Emy probe is slipping outwards.
Have a nice day <3
Léa
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Josiane S.
Rating: 4 out of 5
following a purchase from 04/06/2024
Well-adapted probe and matching exercises, progressive, stimulating and fun. All positive
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Fiorella K.
Rating: 1 out of 5
following a purchase from 31/05/2024
I can't connect the probe to my cell phone. What's more, I thought this purchase would give me free access to perineal exercise software. But, no, it's not free and I feel like I've been cheated.
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Response from Emy By Fizimed
Hello Fiorella,
I can confirm that you don't have to pay any additional subscription fees. I've e-mailed you the instructions for unlocking the duo offer.
Lovely day <3
Léa
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Martine F.
Rating: 4 out of 5
following a purchase from 08/05/2024
Xxx
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Akila B.
Rating: 3 out of 5
following a purchase from 20/04/2024
The product (probe box) received does not correspond to the one shown on the emy probe communication videos. Scam after cash payment?
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Sophie M.
Rating: 4 out of 5
following a purchase from 06/05/2024
Very good tool, easy to use, fun and effective.
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Delphine L.
Rating: 3 out of 5
following a purchase from 03/05/2024
I think it might work, but I can't get to grips with it.
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Response from Emy By Fizimed
Hello Delphine,
How can I help you?
Are you having problems connecting your probe to your smartphone?
Wishing you a nice day,
Léa
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Natacha L.
Rating: 4 out of 5
following a purchase from 24/04/2024
Received on time, very satisfied.
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Celine L.
Rating: 4 out of 5
following a purchase from 20/04/2024
Very easy to use, but it's early days so I don't know what the long-term results will be.
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