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A
Rating: 4 out of 5
Good product, but too early for full feedback.
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Customer reviews of Emy By Fizimed
Trust Attestation
9,2
/10
Overall rating: 9,2 out of 10
Based on 1 491 published reviews
Summary of reviews
The store consistently delivers fast and smooth experiences, with quick order processing, fast shipping, secure packaging, and a straightforward setup that makes it easy to connect to the app and track progress. The product itself is praised for practical design and effectiveness, including versatile flange sizes, multiple modes, and hands-free usability that supports ongoing pumping and breastfeeding activities. Customer service is highlighted as attentive and responsive, and the overall purchasing experience is described as problem-free with reliable delivery and helpful app features that support exercises and pelvic floor training. Users repeatedly note the convenience of the app integration, the long-term usability, and the positive impact on daily routines, with several reviews mentioning easy cleaning and the battery life as solid advantages.
Reviews 1 and 4 stars
Reset filtersA
Rating: 4 out of 5
Very fast delivery, great product
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N
Rating: 4 out of 5
Delivery Ok , Product not yet tested by its recipient.
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G
Rating: 4 out of 5
I have a problem to be on www.docs.fizimed.com I live in Switzerland, do you think it's a problem to connect it?
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A
Rating: 4 out of 5
After a few weeks of use, I'd like to have more exercises. I'm starting to get bored of it, which means I'm using my probe less, barely 1 time a week as opposed to 3 times at the start.
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C
Rating: 4 out of 5
I sent an e-mail asking why there was no sound from my device and received no reply.
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Response from Emy By Fizimed
Hi Corinne, I replied to you by e-mail on 12/03, I'm sorry you didn't see my reply. I'll get back to you right away. Have a lovely day, Léa.
C
Rating: 4 out of 5
The probe worked for 15 days and then nothing for the moment it has gone back to SAV no news!
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A
Rating: 4 out of 5
Satisfied with the product. On the other hand, customer service is non-existent. I had problems getting the probe to work, so I sent an e-mail to which I never received a reply.
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Response from Emy By Fizimed
Thank you for your feedback! I received your customer service request and replied to you on February 22. I think my e-mail must have fallen into your spam folder, so please check. I'm really sorry that you think you haven't received a reply. I will get back to you immediately.
A
Rating: 4 out of 5
The order went through real quick but I didn't get a receipt or anything. So I wrote to the service and they checked it - that was really nice. But delivery got delayed none the less and they only said - sorry. I had expected a bit more than that cause without complaint I would still be without product. But the product ist really great so the purchase was still worth it. :)
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A
Rating: 4 out of 5
I've just received my probe, so far so good. I'm going to start today, and I'll keep you posted on the rest.
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V
Rating: 4 out of 5
Everything is ok, I wait to see in time.
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A
Rating: 4 out of 5
fast and discreet
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A
Rating: 4 out of 5
I'm a little disappointed by the device, I thought there would be more targeted exercises on the different contractions of the perineum (more or less deep, lateral etc).
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Response from Emy By Fizimed
The games we offer are based on the PERFECT Scheme method, which is the one most commonly used by health professionals. These exercises provide an overall workout for the pelvic floor, involving all parts of the body. Thank you for your feedback!