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A
Rating: 5 out of 5
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Customer reviews of Emy By Fizimed
Trust Attestation
9,2
/10
Overall rating: 9,2 out of 10
Based on 1 491 published reviews
Summary of reviews
The store consistently delivers fast and smooth experiences, with quick order processing, fast shipping, secure packaging, and a straightforward setup that makes it easy to connect to the app and track progress. The product itself is praised for practical design and effectiveness, including versatile flange sizes, multiple modes, and hands-free usability that supports ongoing pumping and breastfeeding activities. Customer service is highlighted as attentive and responsive, and the overall purchasing experience is described as problem-free with reliable delivery and helpful app features that support exercises and pelvic floor training. Users repeatedly note the convenience of the app integration, the long-term usability, and the positive impact on daily routines, with several reviews mentioning easy cleaning and the battery life as solid advantages.
Reviews 1 and 5 stars
Reset filtersV
Rating: 5 out of 5
V
Rating: 5 out of 5
Uncomplicated ordering process and very fast shipping! Top!
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I
Rating: 5 out of 5
I would like to congratulate and thank the customer service team for their responsiveness and handling of my request. What a dynamic and professional team! Thank you for the consideration you show in your communication and actions.
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Response from Emy By Fizimed
Thank you very much for your opinion Isabelle, it makes us extremely happy :D We hope that Emy will always live up to your expectations, see you soon for new adventures!
A
Rating: 5 out of 5
very good product description, easy to use, fast shipping.
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A
Rating: 5 out of 5
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A
Rating: 1 out of 5
Product supposedly delivered within 24/48 hours. After 7 days, it is still in the warehouse according to track and trace.
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Response from Emy By Fizimed
Hello, shipping takes 24 to 48 working hours and delivery in France takes 3 to 4 working days with Colissimo. I'm really sorry if you have any problems with your delivery, please contact me at [email protected] so that I can help you!
A
Rating: 5 out of 5
The fun aspect is very much appreciated
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C
Rating: 5 out of 5
I had a problem with my probe which was still under warranty, after contacting customer service who responded very quickly to my request, I sent my probe back for repair, and it was very quick. If you have a problem, don't hesitate, the team is top notch!
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M
Rating: 5 out of 5
Very happy with Fizimed's services. Fast, efficient care. Would recommend.
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A
Rating: 5 out of 5
Well presented product ( elegant packaging :) ) Easy to use, with a simple apple store application. The probe is well designed and makes self-education much easier. I'm completely satisfied with this purchase. Every woman throughout her life, and not just in the post-natal period, can benefit from reeducating her perineum.
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S
Rating: 5 out of 5
Fantastic service: the order was prepared on the day of ordering, delivery took 2 days. Superb after-sales service too. I had made a mistake in the payment of the order and was refunded the excess within a few hours. And, most importantly: the Emy probe is super useful (I can already feel a difference), after a week of daily use.
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Response from Emy By Fizimed
Thank you for your great comment! We really appreciate it :D Please don't hesitate to contact our customer service team if you have any concerns, we'll be happy to help.
V
Rating: 5 out of 5
Finally a device that shows me exactly how to tighten
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L
Rating: 5 out of 5
Very fast shipping. Product received in 2 days. Very easy and fun to use with the app.
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A
Rating: 5 out of 5
I received a coupon code and delivery was very fast. The product is of good quality, the packaging sober and very pretty. I've only had it a few days, so I've yet to test it.
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A
Rating: 5 out of 5
Very good.
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A
Rating: 5 out of 5
At the top
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A
Rating: 5 out of 5
Great
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V
Rating: 5 out of 5
I can't rate the customer service because I haven't used it yet.
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S
Rating: 5 out of 5
Very satisfied
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V
Rating: 5 out of 5
So far everything super. Very fast delivery.
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A
Rating: 5 out of 5
Very fast delivery and very good handling
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M
Rating: 5 out of 5
High-quality packaging. Super practical, easy to use and fun! So much more comfortable to do it at home than at a specialist's! The app is easy to use and rich in content: mini-games for exercises with targets to reach, work tracking, varied and interesting advice. I recommend the probe 100%.
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A
Rating: 5 out of 5
Perfectly satisfied
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V
Rating: 5 out of 5
An easy-to-use device that allows you to experience perineal rehabilitation in the comfort of your own home!
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A
Rating: 5 out of 5
Quick delivery. Super app and probe. I was expecting a lot from this equipment given the good comments I read before buying it and the price, which hurts a bit, but it's worth it and I'm not disappointed. I had a lot of trouble motivating myself to do my perineal exercises, I found it long and boring, but with the probe it's great and the time goes by quickly.
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R
Rating: 5 out of 5
good product, very fast delivery, the price is still a bit too high, but it's the right choice to support a French start-up.
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E
Rating: 5 out of 5
Everything super!
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M
Rating: 5 out of 5
Top device. Very good feedback during the exercises. Easy handling.
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V
Rating: 5 out of 5
Ergonomic Useful Welcome feedback Well-designed Easy to use
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A
Rating: 5 out of 5
perfect
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V
Rating: 5 out of 5
The Fizimed is very easy to use. Fun to train with him
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M
Rating: 5 out of 5
Very satisfied with my purchase delivery time ok
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V
Rating: 5 out of 5
Everything ok. Goods arrived quickly.
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S
Rating: 5 out of 5
The delivery was reliable
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A
Rating: 5 out of 5
Fast delivery. Easy-to-use application.
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A
Rating: 5 out of 5
Very easy to use. I gave it to my mother and she is delighted. She can finally go to the gym without a slip-saver for the "droplets".
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Response from Emy By Fizimed
Thank you for leaving a note ! We are glad to hear that your mother likes the probe !
A
Rating: 5 out of 5
Very good
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V
Rating: 5 out of 5
Very good online service.
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A
Rating: 5 out of 5
Responsive customer service to solve a delivery problem. The order was received very quickly and the simplicity of the device's operation made it easy to adopt! Already recommended and adopted by my mom
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