The store consistently delivers fast and smooth experiences, with quick order processing, fast shipping, secure packaging, and a straightforward setup that makes it easy to connect to the app and track progress. The product itself is praised for practical design and effectiveness, including versatile flange sizes, multiple modes, and hands-free usability that supports ongoing pumping and breastfeeding activities. Customer service is highlighted as attentive and responsive, and the overall purchasing experience is described as problem-free with reliable delivery and helpful app features that support exercises and pelvic floor training. Users repeatedly note the convenience of the app integration, the long-term usability, and the positive impact on daily routines, with several reviews mentioning easy cleaning and the battery life as solid advantages.
The working principle is very simple, but it remains to be seen how effective it will be in the days to come as the various exercises are performed. A rewarding experience for working on your perineum.
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Verifizierter K.
Rating: 3 out of 5
following a purchase from 14/04/2022
It's great to get feedback on the tensioning. The bar helps a lot with this. Games in general great idea to make it more fun and time goes by faster. Game eg hammer throw does not fit to tense. Since eg lifting the ball is much more appropriate. App is unfortunately very confusing. I do not really know where to start and find the menu below rather confusing. A clear start eg to get to know Emy would be helpful. I am unsure about the position of Emy - is she sitting correctly at all? An introduction with tensing and relaxing would be helpful. Also don't even know what was good or bad. Is a trophy good? Are there only the 3 known medals? This is good for the motivation and nicely meant but you want to know what you are at. So there is also somehow a lack of structure.
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Acheteur Vérifié
Rating: 5 out of 5
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Acheteur Vérifié
Rating: 5 out of 5
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Acheteur Vérifié
Rating: 5 out of 5
everything is perfect
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Acheteur Vérifié
Rating: 5 out of 5
Quick and easy ordering and shipping. Product meets my expectations
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Acheteur Vérifié
Rating: 5 out of 5
Smooth ordering process and delivery. The product is top-notch, and the rehabilitation experience has become a pleasure! Bravo for the concept and the realization, which simplifies life!!!!
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Acheteur Vérifié
Rating: 5 out of 5
1st conclusive test. Easy to use. Would recommend.
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Acheteur Vérifié
Rating: 5 out of 5
Speed
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Verifizierter K.
Rating: 5 out of 5
following a purchase from 26/03/2022
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Acheteur Vérifié
Rating: 5 out of 5
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Acheteur Vérifié
Rating: 5 out of 5
Perfect
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Verifizierter K.
Rating: 5 out of 5
following a purchase from 19/03/2022
Fast delivery
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Judith P.
Rating: 5 out of 5
Top-notch, responsive and competent after-sales service. Easy-to-use probe, fun app.
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Acheteur Vérifié
Rating: 5 out of 5
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Acheteur Vérifié
Rating: 3 out of 5
I still haven't received my package.....so I can't evaluate the product. I had to fill in a questionnaire for the post office....and I'm still waiting.....
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Response from Emy By Fizimed
We have checked your delivery and it is on its way. The delay was a little longer because of the customs clearance procedure for parcels to Switzerland. We're really sorry for the delay, and Léa from customer service will get in touch with you.
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Verifizierter K.
Rating: 5 out of 5
following a purchase from 11/03/2022
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Acheteur Vérifié
Rating: 5 out of 5
Very efficient ordering, reception and customer service.
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Acheteur Vérifié
Rating: 5 out of 5
No complaints. Product conforms, fast delivery. Perfect!
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Comprador Verificado
Rating: 5 out of 5
following a purchase from 04/03/2022
Very happy with the purchase. The app and the device work very well and the exercises are fun. Before, I had never been 15 minutes at a time doing Kegel exercises because it was very tiring. Now, on the other hand, I do them as if it were nothing...
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Response from Emy By Fizimed
Gràcies for your missatge that you are very happy with.
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Acheteur Vérifié
Rating: 5 out of 5
My first session went well. Easy to use
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Verifizierter K.
Rating: 5 out of 5
following a purchase from 27/02/2022
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Acheteur Vérifié
Rating: 3 out of 5
I did receive the probe? it doesn't charge properly and I haven't been able to speak to the customer service...answering machine in place without being able to leave a message, a first e-mail and the answer doesn't correspond to my expectations, a second e-mail and I'm waiting...I think it would be easier to explain by telephone! I'm obviously disappointed and I hope a solution will be found.... until then.
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Acheteur Vérifié
Rating: 5 out of 5
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Madeleine L.
Rating: 5 out of 5
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Josette R.
Rating: 5 out of 5
I was very touched by the exceptional care given to my catheter, which was no longer working. I've known emy since it was created and was sorry I couldn't use it anymore. Thank you to the team
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Acheteur Vérifié
Rating: 2 out of 5
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Acheteur Vérifié
Rating: 5 out of 5
Fast shipping and the probe looks very good ... to see in time now
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Acheteur Vérifié
Rating: 5 out of 5
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Verifizierter K.
Rating: 5 out of 5
following a purchase from 13/02/2022
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Acheteur Vérifié
Rating: 5 out of 5
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Sylvaine D.
Rating: 3 out of 5
The concept is great, but for our generation, born with a game boy in our hands, the animation of the games is poor.
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Response from Emy By Fizimed
Thank you for your feedback Sylvaine, I fully understand your comment, which we are taking into account in our further development. The exercises we offer are medical games, but we want your sessions to be enjoyable. That's why we've recently released three new game worlds, which I hope you'll enjoy.
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Acheteur Vérifié
Rating: 5 out of 5
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Verifizierter K.
Rating: 5 out of 5
following a purchase from 27/01/2022
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Pascale L.
Rating: 5 out of 5
Attractive, discreet probe, easy to use. Fun application and exercises. Allows autonomous rehabilitation. Very responsive and competent after-sales service!
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Acheteur Vérifié
Rating: 5 out of 5
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Acheteur Vérifié
Rating: 5 out of 5
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Verifizierter K.
Rating: 5 out of 5
following a purchase from 16/01/2022
Correct delivery
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Johana A.
Rating: 5 out of 5
Fun and effective biofeedback probe that I use following post-partum re-education sessions with a physiotherapist, with fun exercises in the form of games. Very responsive after-sales service following a breakdown. Thank you very much.
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Verifizierter K.
Rating: 5 out of 5
following a purchase from 14/01/2022
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