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E
Rating: 4 out of 5
effective. Allows to check if the contractions are well performed
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Customer reviews of Emy By Fizimed
Trust Attestation
9,2
/10
Overall rating: 9,2 out of 10
Based on 1 491 published reviews
Summary of reviews
The store consistently delivers fast and smooth experiences, with quick order processing, fast shipping, secure packaging, and a straightforward setup that makes it easy to connect to the app and track progress. The product itself is praised for practical design and effectiveness, including versatile flange sizes, multiple modes, and hands-free usability that supports ongoing pumping and breastfeeding activities. Customer service is highlighted as attentive and responsive, and the overall purchasing experience is described as problem-free with reliable delivery and helpful app features that support exercises and pelvic floor training. Users repeatedly note the convenience of the app integration, the long-term usability, and the positive impact on daily routines, with several reviews mentioning easy cleaning and the battery life as solid advantages.
Reviews 3 and 4 stars
Reset filtersR
Rating: 3 out of 5
Interesting, I wasn't aware of the lack of tone in my perineum. So I'm working on it for 10 minutes every day and I'll see the difference in a month.
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Response from Emy By Fizimed
Hello Rozenn,
Thank you for your feedback, which means a lot to us! We wish you good sessions with Emy and hope you will see the first results quickly. Stay motivated! And above all, don't hesitate to get back to us to give us your news in a while. Good luck! Léa from Fizimed
Thank you for your feedback, which means a lot to us! We wish you good sessions with Emy and hope you will see the first results quickly. Stay motivated! And above all, don't hesitate to get back to us to give us your news in a while. Good luck! Léa from Fizimed
C
Rating: 4 out of 5
The gel should be provided with the probe
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F
Rating: 3 out of 5
For now I am having difficulty inserting the probe... it hurts a lot... it's not very motivating... I'll see how it goes...
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Response from Emy By Fizimed
Dear Florence,
You can use a lubricant with Emy Trainer to improve your comfort during exercises or facilitate insertion. We actually recommend using the one available on our website that is specially adapted. In any case, it is important to choose a water-based lubricant, as silicone or oil-based lubricants can damage the silicone coating of the probe. We also advise choosing a lubricant that is both water-based and hypoallergenic to avoid any irritation.
If you experience constant and/or persistent pain during use, that is not normal, we recommend consulting a healthcare professional.
Have a very good day,
Léa from Fizimed
You can use a lubricant with Emy Trainer to improve your comfort during exercises or facilitate insertion. We actually recommend using the one available on our website that is specially adapted. In any case, it is important to choose a water-based lubricant, as silicone or oil-based lubricants can damage the silicone coating of the probe. We also advise choosing a lubricant that is both water-based and hypoallergenic to avoid any irritation.
If you experience constant and/or persistent pain during use, that is not normal, we recommend consulting a healthcare professional.
Have a very good day,
Léa from Fizimed
J
Rating: 3 out of 5
No feedback yet as it has still not been delivered. Ordered on June 10 and still nothing received. Delivery selection made on Tuesday and tells me it will be Wednesday, really hoping to have it as the indicated deadlines are not being met.
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Response from Emy By Fizimed
Hello Jessica,
I understand your dissatisfaction. We did ship your order on 10/06, but Colissimo is taking a long time to deliver it to you. I sincerely apologize for this incident which is completely beyond our control. Your package is still in transit and should be delivered to you in the coming days.
If you still haven't received anything within 4 to 5 days, please contact me at [email protected] and I will arrange for a new product to be sent.
Wishing you a very nice day,
Best regards,
Léa from Fizimed
I understand your dissatisfaction. We did ship your order on 10/06, but Colissimo is taking a long time to deliver it to you. I sincerely apologize for this incident which is completely beyond our control. Your package is still in transit and should be delivered to you in the coming days.
If you still haven't received anything within 4 to 5 days, please contact me at [email protected] and I will arrange for a new product to be sent.
Wishing you a very nice day,
Best regards,
Léa from Fizimed
O
Rating: 4 out of 5
Seems effective but not enough hindsight
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M
Rating: 3 out of 5
Effective breast pump. Small hiccup at delivery, but responsive customer service. I just regret the location of the charging port which is under the unit and prevents using the breast pump on mains power in case of an interruption during pumping. Additionally, the battery charge indication is very rudimentary so you never really know where the battery stands. This was a first purchase, it allowed me to clarify what I really look for in a breast pump.
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Response from Emy By Fizimed
Hello Maurine,
Thank you for providing feedback on your experience with Emy Pump. Your opinion is valuable and essential for the improvement of our products.
At Fizimed, we are committed to supporting mothers in their breastfeeding journey, so please do not hesitate to contact us if you need advice.
Best regards,
Léa from Fizimed
Thank you for providing feedback on your experience with Emy Pump. Your opinion is valuable and essential for the improvement of our products.
At Fizimed, we are committed to supporting mothers in their breastfeeding journey, so please do not hesitate to contact us if you need advice.
Best regards,
Léa from Fizimed
C
Rating: 3 out of 5
I think the probe is too large for me, I will see my doctor and keep you informed.
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Response from Emy By Fizimed
Hello Claudine, Indeed, your healthcare professional will certainly be good advice. If you feel irritated or if the insertion is a bit painful, you can use a water-based lubricant to facilitate the insertion of Emy. (Be careful, do not use silicone or oil-based lubricant, as it could damage the probe). I wish you a very nice day. Léa from Fizimed
B
Rating: 4 out of 5
Good product
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M
Rating: 3 out of 5
The probe is too big for me and I haven't made any progress...
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Response from Emy By Fizimed
Hello Maryline, I am sincerely sorry that using Emy does not suit you. Please know that you can take advantage of our 'Satisfaction or Money Back' offer. Have a great day. Léa from Fizimed
Y
Rating: 4 out of 5
Trusted site and fast delivery
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P
Rating: 3 out of 5
Repetitive message, no greeting, no answer to the problem
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Response from Emy By Fizimed
Hello Pascale,
We are sincerely sorry that you were not completely satisfied with our services.
Our customer relations department will contact you by e-mail as soon as possible to find a solution together. Your satisfaction is our priority.
I wish you a very nice day.
Best regards,
Léa from Fizimed
We are sincerely sorry that you were not completely satisfied with our services.
Our customer relations department will contact you by e-mail as soon as possible to find a solution together. Your satisfaction is our priority.
I wish you a very nice day.
Best regards,
Léa from Fizimed
S
Rating: 4 out of 5
So far I am very satisfied with the Emy pelvic floor trainer. It is easy to use and gives good feedback.
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M
Rating: 4 out of 5
As my perineum is very relaxed, I find it very difficult to follow the exercises. Otherwise, I hope this method will give me satisfaction.
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Response from Emy By Fizimed
Hello Marie-Thérèse,
Thank you for taking the time to share your very encouraging opinion!
We advise you to persevere with your exercises. After a few sessions, your perineum will be more toned, and you should notice an improvement in tube maintenance.
If you need any help or advice, don't hesitate to come back to us.
Best regards,
Léa from Fizimed
Thank you for taking the time to share your very encouraging opinion!
We advise you to persevere with your exercises. After a few sessions, your perineum will be more toned, and you should notice an improvement in tube maintenance.
If you need any help or advice, don't hesitate to come back to us.
Best regards,
Léa from Fizimed
L
Rating: 3 out of 5
I'm happy to finally be hands-free but I find it hard to clean, it dries slowly and I pump much less milk than with my hospital pump.
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Response from Emy By Fizimed
Hello Lucie,
Thank you very much for your encouraging comment! ❤️
Our customer service team will get back to you with practical advice on how to make your draw more effective.
We wish you all the best for the rest of your breastfeeding.
Best wishes,
Léa from Fizimed
Thank you very much for your encouraging comment! ❤️
Our customer service team will get back to you with practical advice on how to make your draw more effective.
We wish you all the best for the rest of your breastfeeding.
Best wishes,
Léa from Fizimed
K
Rating: 4 out of 5
The order process was good, it arrived, I'll have to wait and see if it lives up to its promise.
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C
Rating: 4 out of 5
I don't understand it yet...
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C
Rating: 4 out of 5
I have had no problems whatsoever with the fizimed brand. I give a 4* for the product and my order (it mentions a silent breast pump, which I don't have, and delivery took longer than announced). Apart from that, everything seems OK!
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J
Rating: 4 out of 5
delay due to damaged parcel
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A
Rating: 4 out of 5
Very easy to use, allowing great freedom. The only drawbacks are that it's hard to see how much milk is being pumped and there's no pause.
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Response from Emy By Fizimed
Hello Alizée,
We would like to thank you for your comment and are delighted to hear that Emy Pump is working well for you on a daily basis ❤️😊 We will pass on your suggestions for improvement to our product manager. Your opinion is invaluable in improving our product!
Enjoy your breastfeeding. We look forward to hearing from you.
Léa from Fizimed
We would like to thank you for your comment and are delighted to hear that Emy Pump is working well for you on a daily basis ❤️😊 We will pass on your suggestions for improvement to our product manager. Your opinion is invaluable in improving our product!
Enjoy your breastfeeding. We look forward to hearing from you.
Léa from Fizimed
A
Rating: 4 out of 5
A little difficult to install the application and start up the probe, but once it's up and running, it's effective.
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C
Rating: 4 out of 5
I've only been using it for 3 days. So I can't see the effects yet.
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G
Rating: 4 out of 5
I've been doing the exercises for 5 days now and I'm already seeing an improvement. I'm continuing as assiduously as possible because I want it to work.
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M
Rating: 4 out of 5
After several attempts to buy on the site, I finally received my probe and I'm very satisfied!
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K
Rating: 4 out of 5
Great probe for pelvic floor awareness and currently at a great price
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M
Rating: 4 out of 5
I'm waiting to use it over a long enough period to see the results.
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M
Rating: 3 out of 5
I think the probe is a little too big. I have to use a lubricant, I try to dose it well. The problem is that it's difficult to insert and once in place, it comes out when I do my exercises.
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Response from Emy By Fizimed
Hello,
In theory, there's no need to hold or move the probe during your exercises. Covering the external white part (which contains the Bluetooth antenna) may cause signal loss.
Emy adapts to all morphologies: depending on your anatomy, the external part may protrude more or less from your vagina. If the probe comes out during contractions, you may be pushing instead of contracting. ⚠️
We advise you to persevere with your exercises. After a few sessions, your perineum will be more toned and you should notice an improvement in the way the probe is held in place.
It's also possible that you're using too much lubricant, which could explain why the Emy probe is slipping outwards.
Have a nice day!
Léa
In theory, there's no need to hold or move the probe during your exercises. Covering the external white part (which contains the Bluetooth antenna) may cause signal loss.
Emy adapts to all morphologies: depending on your anatomy, the external part may protrude more or less from your vagina. If the probe comes out during contractions, you may be pushing instead of contracting. ⚠️
We advise you to persevere with your exercises. After a few sessions, your perineum will be more toned and you should notice an improvement in the way the probe is held in place.
It's also possible that you're using too much lubricant, which could explain why the Emy probe is slipping outwards.
Have a nice day!
Léa
C
Rating: 4 out of 5
So far so good!
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C
Rating: 3 out of 5
Hello, I used to work regularly with the few exercises available without the probe and the results were noticeable but not sufficient so I bought the probe and the results are much worse! Why do you ask?
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Response from Emy By Fizimed
Hello,
Please do not hesitate to contact our customer service department at [email protected] so that we can help you!
Have a nice day :) .
Léa
Please do not hesitate to contact our customer service department at [email protected] so that we can help you!
Have a nice day :) .
Léa
V
Rating: 4 out of 5
Very good, fun exercises,
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D
Rating: 4 out of 5
I've only just started, so I don't have enough experience to know if it's working for me.
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G
Rating: 4 out of 5
The purchasing and shipping process was excellent
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V
Rating: 4 out of 5
Everything's perfect, I just wish the games were a bit more fun.
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C
Rating: 4 out of 5
No problem with the product but the delivery leaves a lot to be desired. Colissimo + Italian partner = 0
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B
Rating: 4 out of 5
During my jogging sessions, I noticed that I was leaking urine. I started using the EMY application without the catheter. After 2 months, I decided to go further and use the catheter. I'm delighted, especially as I've noticed a reduction in leakage.
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C
Rating: 3 out of 5
I wish I could have seen the quality of the contractions...
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C
Rating: 4 out of 5
Fast, well packaged. Thank you
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A
Rating: 3 out of 5
I'm just starting to do my sessions
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S
Rating: 3 out of 5
Does not stay in place during exercise....deçu...
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Response from Emy By Fizimed
Hello Sylvie,
In theory, there's no need to hold or move the probe during your exercises. Covering the external white part (which contains the Bluetooth antenna) can cause signal loss.
Emy adapts to all morphologies: depending on your anatomy, the external part may protrude more or less from your vagina. If the probe comes out during contractions, you may be pushing instead of contracting. ⚠️
We advise you to persevere with your exercises. After a few sessions, your perineum will be more toned and you should notice an improvement in the way the probe is held in place.
It's also possible that you're using too much lubricant, which could explain why the Emy probe is slipping outwards.
Have a nice day <3
Léa
In theory, there's no need to hold or move the probe during your exercises. Covering the external white part (which contains the Bluetooth antenna) can cause signal loss.
Emy adapts to all morphologies: depending on your anatomy, the external part may protrude more or less from your vagina. If the probe comes out during contractions, you may be pushing instead of contracting. ⚠️
We advise you to persevere with your exercises. After a few sessions, your perineum will be more toned and you should notice an improvement in the way the probe is held in place.
It's also possible that you're using too much lubricant, which could explain why the Emy probe is slipping outwards.
Have a nice day <3
Léa
J
Rating: 4 out of 5
Well-adapted probe and matching exercises, progressive, stimulating and fun. All positive
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