Customer reviews of Flibustierparis

9,7 /10

Based on 6 322 published reviews

5 5 658 89% 4 507 8% 3 91 1% 2 31 0% 1 35 1%

Summary of reviews

The online store Flibustier Paris consistently impresses with its exceptional product quality, as customers frequently highlight the exquisite craftsmanship and beauty of the jewelry. The responsiveness and professionalism of the staff, both in-store and online, are often praised, with many noting their friendly demeanor and helpful advice which enhances the overall shopping experience. Delivery services are noted for being prompt, with many reviews mentioning timely arrivals and well-packaged items that meet expectations.

Reviews 1, 2, 3 and 4 stars

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Acheteur vérifié

Published on 01/09/2019 à 08h34 following a purchase from 12/08/2019

azerty

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Acheteur vérifié

Published on 29/08/2019 à 21h25 following a purchase from 28/08/2019

It's not easy to figure out how to make a gift card

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Response from Flibustierparis Published on 30/08/2019

Hello, in order to help us improve our services can you give us more details about your experience with the gift card. Did you have trouble finding the gift card or is it difficult to understand how to buy it? Thank you for your feedback on [email protected]

Acheteur vérifié

Published on 29/08/2019 à 16h50 following a purchase from 14/08/2019

I recommend the brand for its spirit

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Acheteur vérifié

Published on 23/08/2019 à 21h01 following a purchase from 19/08/2019

Ras.

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Acheteur vérifié

Published on 19/08/2019 à 21h38 following a purchase from 31/07/2019

....

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Acheteur vérifié

Published on 19/08/2019 à 09h02 following a purchase from 09/08/2019

mail sent before receiving order, perfect, parcel received by post, everything ok.

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Acheteur vérifié

Published on 18/08/2019 à 21h39 following a purchase from 06/08/2019

Product conforms to my expectations, carefully packaged. Delivery a little long (one week).

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Acheteur vérifié

Published on 12/08/2019 à 17h01 following a purchase from 02/08/2019

Good products though.

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Acheteur vérifié

Published on 12/08/2019 à 13h38 following a purchase from 03/08/2019

Fine

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Acheteur vérifié

Published on 11/08/2019 à 05h57 following a purchase from 31/07/2019

Easy and beautiful

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Acheteur vérifié

Published on 09/08/2019 à 15h17 following a purchase from 26/07/2019

Many choices, I remain a very good customer and fan of the brand even if some products can be expensive.

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Acheteur vérifié

Published on 04/08/2019 à 21h16 following a purchase from 26/07/2019

Beautiful jewels, worth the wait.

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Acheteur vérifié

Published on 04/08/2019 à 07h28 following a purchase from 25/07/2019

Good site.

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Acheteur vérifié

Published on 03/08/2019 à 00h17 following a purchase from 14/07/2019

Very nice site with good product descriptions and beautiful photos.

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Acheteur vérifié

Published on 31/07/2019 à 00h45 following a purchase from 30/06/2019

A little slow at times, but very well presented.

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Acheteur vérifié

Published on 18/07/2019 à 19h07 following a purchase from 19/06/2019

The repair service was very correct but the delivery service was too long, especially when the relay point proposed by the site was in fact a closed store and so I had to reselect another relay point to finally have a place for delivery.

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Response from Flibustierparis Published on 24/07/2019

Hello, unfortunately we are dependent on the service of the carriers and they often fail us. For their part, the point relay stores don't always inform them of their exceptional closures or vacation closures etc... We will pass on your comments to our carrier.

Acheteur vérifié

Published on 17/07/2019 à 20h06 following a purchase from 10/07/2019

Quality products.

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Acheteur vérifié

Published on 12/07/2019 à 06h26 following a purchase from 03/07/2019

Excellent

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Acheteur vérifié

Published on 11/07/2019 à 19h42 following a purchase from 07/07/2019

Very satisfied

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Acheteur vérifié

Published on 08/07/2019 à 16h08 following a purchase from 01/07/2019

Delivery is a Null. Following an error in my address my package was sent back to flibustier and they ask me to pay the shipping costs again. For an order of more than 150€ I find it lamentable and unmerchantable!

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Response from Flibustierparis Published on 10/07/2019

Hello Mr Lagier, We're sorry to hear about this inconvenience. We have a free delivery system, but when you placed your first order you chose home delivery, which is subject to a charge.
An addressing error prevented the post office from delivering your parcel, but we are not responsible for either the addressing error or for the fact that the post office did not get back to you. We make absolutely no margin on deliveries and unfortunately we have to pay for a new delivery each time we send you a parcel, and it is impossible to get a refund for the previous one. We therefore offered you the option of paying for a relay point delivery, but this apparently didn't satisfy you. We are therefore at an impasse because you feel that it is up to us to pay for home delivery, which was not originally a free service, and for a mistake that we did not make. Best regards,

Acheteur vérifié

Published on 04/07/2019 à 16h51 following a purchase from 30/06/2019

The box is a little big for the order

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Acheteur vérifié

Published on 28/06/2019 à 17h33 following a purchase from 22/06/2019

Package arrived quickly. I am very satisfied with my purchase!

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Acheteur vérifié

Published on 25/06/2019 à 16h18 following a purchase from 16/06/2019

Good, clear site, easy to access

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Acheteur vérifié

Published on 22/06/2019 à 12h18 following a purchase from 15/06/2019

Comprehensive site and easy navigation

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Acheteur vérifié

Published on 20/06/2019 à 22h00 following a purchase from 08/06/2019

Father's Day gift expected 2 days before. Received 3 days later

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Response from Flibustierparis Published on 26/06/2019

Unfortunately, like you, we are dependent on delivery companies. On our side, the package was handed over to the carrier on time and you should have received your gift on time. We do everything in our power to ensure that parcels arrive on time, but we cannot be held responsible for carrier delivery failures.

Acheteur vérifié

Published on 20/06/2019 à 10h27 following a purchase from 14/06/2019

Clear and pleasant site. The list of items already viewed is very useful.

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Acheteur vérifié

Published on 12/06/2019 à 14h23 following a purchase from 05/06/2019

Super site and jewels all as magnificent

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Acheteur vérifié

Published on 24/05/2019 à 19h03 following a purchase from 14/05/2019

Very good, you just have to understand that the straps are really different depending on the range, because on the photos, they are almost identical. I made the mistake of ordering a "MINI" instead of a "KISS".

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Acheteur vérifié

Published on 23/05/2019 à 21h44 following a purchase from 16/05/2019

High-quality articles

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Acheteur vérifié

Published on 23/05/2019 à 07h00 following a purchase from 19/05/2019

Quality products, fast shipping, but a small problem with the site's adaptability to a tablet.

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Acheteur vérifié

Published on 20/05/2019 à 22h22 following a purchase from 15/05/2019

Original products with a wide variety of ranges

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Acheteur vérifié

Published on 13/05/2019 à 06h16 following a purchase from 29/04/2019

The product description could have been more precise

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Response from Flibustierparis Published on 13/05/2019

Hello, We try to be as precise as possible in our descriptions. Nevertheless, it is always possible to miss a detail. Could you please tell us which feature you are missing? We'll be happy to answer your question and fill in the gaps. Best regards,

Acheteur vérifié

Published on 08/05/2019 à 21h43 following a purchase from 22/04/2019

Convenient. There could be more description for repair services like the ones I used.

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Acheteur vérifié

Published on 05/05/2019 à 13h02 following a purchase from 26/04/2019

I measured my wrist before ordering, but the bracelet is a bit big... I don't know what I'm going to do yet, send it back for an exchange or find a local shop to remove two/three pearls, as the return postage will be very expensive. What's more, you haven't solved the problem of customs fees, which add terribly to the price of jewelry, especially for the Swiss, and greatly reduce the number and frequency of orders.

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Response from Flibustierparis Published on 06/05/2019

Hello, concerning prices for Switzerland, you do have to pay customs fees which are linked to the payment of your local VAT. In exchange, you order on the site at prices exclusive of tax and therefore 20% cheaper than our customers in France. Unfortunately, customs regulations are beyond our control and we cannot change them. Concerning bracelet size, it's not always possible to adjust them perfectly, and the sizes cover most wrists, but an L bracelet won't fit the same way on an 18 or a 19 wrist. That's why we have a customization service that lets you order the exact size you want.

Acheteur vérifié

Published on 04/05/2019 à 15h44 following a purchase from 27/04/2019

Top but order arrived with package "smashed" fortunately, everything inside was intact.

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Acheteur vérifié

Published on 29/04/2019 à 07h11 following a purchase from 02/04/2019

I'm a bit disappointed by the comments about my use of the tracking object. as if I'd played with it until I broke it. when in fact I was careful to take it off for sleep or other activities.

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Acheteur vérifié

Published on 09/04/2019 à 08h30 following a purchase from 30/03/2019

Easy to understand

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Acheteur vérifié

Published on 07/04/2019 à 20h15 following a purchase from 31/03/2019

Site very well faitiden

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Acheteur vérifié

Published on 23/03/2019 à 14h23 following a purchase from 16/03/2019

Too many choices: difficult to decide from photos

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Acheteur vérifié

Published on 16/03/2019 à 09h22 following a purchase from 11/03/2019

You should add a few more photos with models of your models.

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