English 
Français 
Deutsch 
A
Rating: 4 out of 5
very well
Translated reviews
Customer reviews of Flibustierparis
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 6 322 published reviews
Summary of reviews
The online store Flibustier Paris consistently impresses with its exceptional product quality, as customers frequently highlight the exquisite craftsmanship and beauty of the jewelry. The responsiveness and professionalism of the staff, both in-store and online, are often praised, with many noting their friendly demeanor and helpful advice which enhances the overall shopping experience. Delivery services are noted for being prompt, with many reviews mentioning timely arrivals and well-packaged items that meet expectations.
Reviews 1, 2, 3 and 4 stars
Reset filtersA
Rating: 4 out of 5
Simple and to the point
Translated reviews
A
Rating: 4 out of 5
Clear site, easy to find the product you're looking for
Translated reviews
A
Rating: 4 out of 5
Beautiful jewelry for those who love the pirate style!
Translated reviews
A
Rating: 4 out of 5
Fast delivery and very beautiful product, I am nevertheless somewhat disappointed by one of the stones of the product which on the presentation was very red and I find myself with a rather pink ruby stone.
Translated reviews
A
Rating: 4 out of 5
The merchandise is magnificent and the site super... Only one remark concerning the customs clearance fees for Switzerland, they are just astronomical.... 75 extra for our 15th wedding anniversary, which went a bit awry....
Translated reviews
A
Rating: 3 out of 5
SOMETIMES SOME PHOTOS OF AN ITEM DON'T APPEAR. I HAVE TO RETURN THE BRACELET TO CHANGE THE SIZE. I WAS MISLED BY THE SIZE MEASUREMENT SYSTEM (SEE ORDER EVALUATION). I BOUGHT IT DURING THE PROMOTION PERIOD AT A PRICE THAT SUITED ME (-40%). I REALLY HOPE YOU CAN GUARANTEE ME THAT THE EXCHANGE WILL BE MADE ON THE BASIS OF THE PRICE OF MY PURCHASE?!?! OTHERWISE, THE SITE IS WELL PRESENTE
Translated reviews
A
Rating: 4 out of 5
As ordered
Translated reviews
A
Rating: 4 out of 5
None
Translated reviews
A
Rating: 3 out of 5
Delayed delivery. Hard to get a response from customer service.
Translated reviews
Response from Flibustierparis
Hello, the Valentine's Day pack was a victim of its own success and we did everything in our power to ensure that they were delivered on time. Unfortunately, once in the hands of our carrier, we are no longer able to influence the delivery. We apologize for this inconvenience.
A
Rating: 3 out of 5
There's nothing to complain about on the site except that you can't see the back of the tee shirts, which is a shame, and secondly, I discovered that since I had to return an item, I had to pay for the return by post! No bar-coded return label for a free relay return like on most other sites. Personally, this discourages me from recommending!
Translated reviews
Response from Flibustierparis
Hello, thank you for your feedback on the back of the Tshirts, we're going to do a new photo session to add this side which is clearly missing from the product sheet. Concerning paid returns, unfortunately this is a service we can't offer, unlike the big players on the web. As independent designers, we don't have access to their delivery rates, and we can't offer delivery and returns. So we've chosen to offer delivery and let the customer pay for a return in the event of a size error, for example. If it's a mistake on our part, however, we'll pay for the return.
A
Rating: 4 out of 5
A superb necklace like all the ones I've ordered in the past from Flibustier, and alas I'm going to have to send it back because it's too small and my wife can't fit her head inside, next time I'll have to check the length of the necklace with the size of my wife's head...
Translated reviews
A
Rating: 4 out of 5
A classic, well-organized shopping site. However, it lacks photos of the products worn, I had to skim all the Instagram photos in order to realize the size of the medallion ...
Translated reviews
A
Rating: 2 out of 5
The site is well designed. On the other hand, shipping to foreign countries, in this case Switzerland, is really not optimal. Because there were no documents with the shipment. Customs blocked the parcel and I had to provide them with a copy of the invoice for the value. So I lost 2 weeks....
Translated reviews
Response from Flibustierparis
Hello, this is an error by our carrier at the time of your shipment and we are very sorry. All our parcels to foreign countries leave with the CN23 form and the invoice for customs processing.
A
Rating: 4 out of 5
Great site with a perfect collection
Translated reviews
A
Rating: 4 out of 5
Easy enough to navigate, a comparison system would be interesting given the choice, and above all a real live customization system would be really top-notch!
Translated reviews
A
Rating: 4 out of 5
Despite an initial problem with the delivery, the company reacted quickly and well after my phone call. As for the quality of the products: they're beautiful and particularly well cared for. The only hitch: the price is a little too high, in my opinion, but well ... If it lasts, we won't regret it in the end, I hope ...
Translated reviews
A
Rating: 3 out of 5
Fine
Translated reviews
A
Rating: 4 out of 5
Discovered the store in Paris.
Very good and professional
Translated reviews
Very good and professional
A
Rating: 2 out of 5
The delivery is really too long!
Translated reviews
Response from Flibustierparis
Hello, we are sorry that you are disappointed with your experience at flibustier Paris. We do our utmost to ensure that all orders are dispatched within our delivery times. Unfortunately, it can happen that we are a little late or that a logistical error causes a delay in delivery. We can assure you that over 95% of orders leave and arrive on time.
A
Rating: 4 out of 5
Correct order and delivery
Translated reviews
A
Rating: 4 out of 5
Good.
Translated reviews
A
Rating: 3 out of 5
The colors on the photos are misleading and don't match what we receive. Too bad because these are beautiful products
Translated reviews
Response from Flibustierparis
Hello, we do our best to make photos as close to reality as possible, but between the camera and the settings of our respective screens, it's always difficult to appreciate a color on a screen. What's more, the stones are natural and colors can vary from one to another. However, if you are not satisfied with your jewel, you can return it to us for an exchange or refund.
A
Rating: 4 out of 5
Reliable site Reproche, the readability of products Dimensions of beads or skulls not indicated.
But good quality product.
Translated reviews
But good quality product.
A
Rating: 1 out of 5
Very disappointed... I ordered a 17cm bracelet to put under the Christmas tree, but received a 20cm bracelet that was much too big! A real disappointment, so I'm waiting to see what Flibustier has to offer. Otherwise product quality and perfect packaging.
Translated reviews
Response from Flibustierparis
We understand your disappointment if you didn't receive the size you asked for, but are you sure you received a 20cm bracelet because we don't have this size (we have 17, 19 or 21cm). In any case, you can easily change your bracelet by requesting it from your customer account. If it's a mistake on our part, we'll reimburse you for all exchange costs.
A
Rating: 3 out of 5
Very good product but poor delivery management
Translated reviews
Response from Flibustierparis
Hello, we are sorry that your delivery experience was not up to your expectations. Unfortunately, like you, we are dependent on our delivery service providers, and it can happen that delivery times are longer than expected, especially in relay points.
A
Rating: 4 out of 5
Delivery costs a little high, but perfect packaging and on-time delivery!
Translated reviews
A
Rating: 4 out of 5
I ordered during the sales, unfortunately I chose the wrong size ... I just wanted to make an exchange but it was not possible, so I recommended but at the price not sold ... too bad. However, the brand is great, the bracelets are of very good quality, in short, I love them.
Translated reviews
A
Rating: 4 out of 5
pretty products
Translated reviews
A
Rating: 3 out of 5
Jewelry as pictured, it's really beautiful. Unfortunately it arrived a little damaged and the quality of the silver is questionable (it turns your fingers green, and is very, very easily damaged). I own 4 signet rings from different jewelry stores and have never had this kind of problem. Nevertheless, it remains one of the prettiest I own.
Translated reviews
Response from Flibustierparis
Hello, silver is a soft metal that is subject to knocks and scratches. Concerning the green on your finger, this is a reaction of your skin to the copper contained in the 925 silver (which can be accentuated by the heat in summer). This phenomenon fades and eventually disappears after a few days, when the thin layer of copper that has risen to the surface during melting disappears. Concerning the arrival of the damaged ring, we are surprised because they are all checked before leaving our workshop. Please do not hesitate to contact us by e-mail so that we can see what it is at [email protected].
A
Rating: 4 out of 5
Delivery a little longer than advertised
Translated reviews
A
Rating: 2 out of 5
I was very unpleasantly surprised to have to pay customs fees. Your products are sumptuous, but already quite expensive. You add the cost of delivery and decide whether or not to buy the gift. But customs fees are a nasty surprise on arrival that you can't estimate before ordering!
Translated reviews
Response from Flibustierparis
Hello, unfortunately Switzerland is not part of the European Community and is therefore subject to import duties. We are not responsible for these charges. However, if you live outside the European Community, you won't pay French VAT, which means a saving of 20% on the actual price.
A
Rating: 4 out of 5
Serious
Translated reviews
A
Rating: 4 out of 5
Very well done!
Translated reviews
A
Rating: 3 out of 5
very beautiful but disappointed by the size of the stones. too bad the size is not specified in detail :(
Translated reviews
Response from Flibustierparis
Hello, all our description sheets contain a details tab which specifies the size of the stones as well as the complete composition of the jewel. If you would like to change your 6mm stone bracelet for an 8mm bracelet, please contact our customer service department.
A
Rating: 4 out of 5
Well laid-out and attractive
Translated reviews
A
Rating: 4 out of 5
Very good experience, workmanship. And fast delivery. The gift had the desired effect. Thank you very much.
Translated reviews
A
Rating: 4 out of 5
Very clear and easy to navigate
Translated reviews
A
Rating: 4 out of 5
SAv a bit expensive and turns on Hellfest for not providing a guarantee.
Translated reviews
A
Rating: 4 out of 5
Appreciable, professional follow-up
Translated reviews