Customer reviews of Flibustierparis

Hello, coupons are automatically generated by modules with specific rules that can limit their use in time or according to an amount, or even if delivery is free or not. These rules are numerous and unfortunately we can't modify them for each request. Please e-mail your request to [email protected] so that we can correct the problem and modify the rules if necessary. We'll send you a voucher for your next order.

Hello, we are sorry that your experience did not live up to your expectations. We strive to provide the best customer service possible but mistakes do happen. We asked you for your telephone number to ensure that the second delivery went smoothly - this is not an excuse, just an expression of our intention to do the right thing. Your ordered bracelet has been reshipped.

Hello Mr Peru, thank you for leaving your review on all known platforms. We have contacted you by phone and email to resolve this stock problem, but in no way have we refused to send it to you. Please do not hesitate to call us on 0178766450 if you wish to discuss the matter in person, as we are unable to reach you on your telephone despite numerous attempts, and it is impossible to leave you a message. None of the proposed solutions seemed to satisfy you, but customer satisfaction remains our number 1 priority, as it has always been from the outset, and as the many reviews we receive attest. Yours faithfully

Hello, thank you for taking the time to write to us to express your frustration. We've gone back over all the exchanges and here's what came up: - We tried to contact you by phone and e-mail to sort out your repair as quickly as possible without any response from you. - As soon as we finally got it back, we gave you priority, even though the delivery time is 3 to 4 weeks. We received your bracelet on January 12, although you wanted it by January 17. - It was an old model, and the workshop wanted to check with you that it wasn't a personalized bracelet and reassemble it as it was, but there seemed to be some resistance to providing us with answers. - Finally, you asked us to cancel your son's gift, which we did immediately. I understand his disappointment, but all we did was carry out your request.

Hello, as specified in our terms and conditions, which you have accepted, custom sizes cannot be exchanged. These rings are created especially for you in your size. The size you have selected is an exceptionally large size that we cannot resell. However, we have offered you a solution to correct your ring to your size.

Hello, the site has had some technical problems recently, preventing you from logging in to your customer account. These incidents have now been resolved.

Hello, after more than 10 years of experience in delivery unfortunately incidents happen with ALL carriers. The holiday season is a tense time and problems multiply mechanically, but unfortunately there's nothing we can do about it.

Hello, you have indeed chosen our thinnest model. Please return your ring for an exchange or refund.

Hello, the site is being redesigned to address these problems. However, the bug you describe is not normal. Can you tell us more at [email protected]. We'd be delighted to get your feedback to improve our service.

Hello, this can be the case on a repair but in case of size change we usually put back in stock and send a new bracelet with the size.

Hello Father, we've opened an inquiry to find out what happened to your delivery. It seems that there have been 2 unsuccessful delivery attempts to your home. In this case, the carrier automatically places the parcel in a relay point. It remains to be determined whether the attempts actually took place. If it turns out to be a fault on the part of the carrier, we will refund the delivery charges.