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Rating: 4 out of 5
Regular customer, never disappointed with the jewelry, fast, impeccable delivery.
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Customer reviews of Flibustierparis
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 6 322 published reviews
Summary of reviews
The online store Flibustier Paris consistently impresses with its exceptional product quality, as customers frequently highlight the exquisite craftsmanship and beauty of the jewelry. The responsiveness and professionalism of the staff, both in-store and online, are often praised, with many noting their friendly demeanor and helpful advice which enhances the overall shopping experience. Delivery services are noted for being prompt, with many reviews mentioning timely arrivals and well-packaged items that meet expectations.
Reviews 1, 2, 3 and 4 stars
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Rating: 4 out of 5
Well, just a problem with the gift wrap. One for 6 items
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Rating: 4 out of 5
Order conformed and delivered in very good condition.
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Rating: 4 out of 5
All good
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Rating: 4 out of 5
Super site, very beautiful photos of products that give envy. The only drawback is the delivery by DPD which is really chaotic every time for me (for no reason). When can we expect a delivery by La Poste?
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Rating: 4 out of 5
-Parcel arrived at destination -Product of very beautiful qualities -Pocket and its box are a very beautiful presentation -it misses the sentence which I wanted with indicated merry Christmas too bad
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Rating: 4 out of 5
Beautiful article, I am satisfied with my orders.
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Rating: 4 out of 5
I received the well-made bracelet, a little large, I am in the process of exchanging it. Customer service is very attentive and helps to ensure customer satisfaction. I'm waiting for my new one in the right size, but so far everything has gone very well: product quality and customer service.
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Rating: 4 out of 5
Menu a little complex I find At checkout, asks if we have things to add or if we want to make a gift. I think it's great to offer it!
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Rating: 4 out of 5
Fast deliveryand nickel tracking information
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Rating: 4 out of 5
Satisfied
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Rating: 3 out of 5
Weitergabe von Daten an Facebook ist nicht akzeptabel
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Response from Flibustierparis
Hi, we agree that customers should always have the right to choose what data he wants to transfer to whom and that is why we follow European regulations in terms of RGPD laws. If you do not want us to share info with anyone then all you have to do is select the option on the cookie management app that pops up when navigating on our website.
Also we can at any point erase any data we have about you if you wish. Just right us here ([email protected]) and we'll be happy to do it for you.
Rehards
Also we can at any point erase any data we have about you if you wish. Just right us here ([email protected]) and we'll be happy to do it for you.
Rehards
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Rating: 2 out of 5
No com.my item is still in "order preparation" and has never changed status.
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Response from Flibustierparis
Hello, we are sorry that the communication was not up to your expectations. Your ring did not meet our quality standards and had to be remade. We remain a craft company and some orders may take a little longer than expected.
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Rating: 4 out of 5
It's a little pricey, but it's a mother's delight.
Special mention for the new delivery service: top of the top.
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Special mention for the new delivery service: top of the top.
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Rating: 4 out of 5
Nothing to say, the parcel arrived on time and the article corresponds completely to my expectations.
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Rating: 4 out of 5
very fast delivery
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Rating: 3 out of 5
I put 3 because following the return of goods where I had to pay the return costs, I was given a credit without being asked if I wanted a refund. What's more, when I reordered, I still had to pay the shipping costs. They weren't even taken with the credit note. Disappointing.
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Response from Flibustierparis
Hello, thank you for your feedback. When the refund request is not expressed, we automatically issue a credit note so that you can reorder your item. We are doing everything we can to improve this, but we are constrained by the technical solutions available to us at the moment. We will take your comments into account to improve our service.
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Rating: 3 out of 5
The color of the new leather is far too light compared to the original: a pity. Otherwise, very good after-sales service.
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Response from Flibustierparis
Hello, without getting too far ahead of ourselves, this can be explained by the fact that leather darkens as it ages and collects dirt. this may explain why the leather you gave us to repair looks lighter than the new leather used for the repair. This may explain why the leather you gave us to repair looks lighter than the new leather used for the repair. Over time, the patina will set in and you'll get back the same shade. It's also possible that we received a slightly lighter batch than the one you ordered at the time.
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Rating: 4 out of 5
Searching for and ordering products from the site is quick and easy, delivery was made quickly and the product conforms to my order.
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Rating: 4 out of 5
Order received promptly
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Rating: 3 out of 5
Products are true to the known quality, but there was one complaint about a manufacturing defect that was not honored.
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Rating: 4 out of 5
Quality jewel, very fast delivery and careful packaging.
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Rating: 2 out of 5
Very good product but error on the order (delivery of the wrong bracelet). Too bad, the first shipment was perfect.
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Response from Flibustierparis
Hello, you told us about the error by phone, but it concerned the other custom order and not this one? Was there an error on this order too?
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Rating: 4 out of 5
no worries about navigating the site, it's fluid, the only downside I encountered was in indicating the size of the ring, it took me a while to find the comment box"regarding delivery RAS order placed on sunday, received on wednesday. the quality is spot on, I'll be recommending it for sure.
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Response from Flibustierparis
Hello, thank you for your feedback. We'll see what can be done to simplify the ordering of personalized rings.
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Rating: 3 out of 5
Lousy delivery........................ Otherwise 4 stars
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Response from Flibustierparis
Hello, we are sorry that your delivery experience was not optimal. Unfortunately, like you, we are subject to the vagaries of delivery. We will pass on your comments to our service provider.
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Rating: 4 out of 5
Fast order and delivery. Quality product.
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Rating: 4 out of 5
I love your creations, I am very satisfied with my order. Continue to make us dream.
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Rating: 4 out of 5
Ist OK.
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Rating: 4 out of 5
Too much unwanted advertising ....
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Rating: 4 out of 5
Very, very good!
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Rating: 4 out of 5
Good navigation, proposed discounts when purchasing, very nice quality products.
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Rating: 4 out of 5
The site is well designed and clear. Delivery is fast, but it's a pity it has to be paid for.
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Rating: 4 out of 5
I bought a gift card for a friend. The process itself is very simple and she was very happy. One small drawback: the site automatically appeared to me in dollars, impossible to change on the day of purchase and I only realized afterwards that there was the symbol "€", in small and dark gray on a black background, at the top left of the screen. It would have been nice to have it more prominently displayed :)
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Rating: 4 out of 5
The site is clean, lacks a little clarity..... too bad that the people posing for the photos are full of all kinds of tattoos.... And that in the end only degrades everything else (that's just me).
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Rating: 4 out of 5
Fluid site It's all there
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Rating: 4 out of 5
Nothing to complain about. Simple and pretty. Fast delivery and the item corresponds to my expectations. I prefer to go to the store (Paris) but recently it was a bit complicated... Thanks to the whole team!
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Rating: 3 out of 5
Products and goodies are always of the highest quality. So 5/5 for Flibustier. On the delivery side, however, Mondial Relay deserves a 0/5. Too bad for this blight on your image.
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Response from Flibustierparis
Hello, we're sorry you were disappointed with the delivery. Good news, we've changed our delivery partner and now deliver faster and more securely with DPD.
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Rating: 4 out of 5
Thank you very much
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Rating: 4 out of 5
It's hard to find interesting promotions when you want to combine different bracelets... too bad for my wallet...
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Rating: 4 out of 5
pretty bracelet
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