Customer reviews of Flibustierparis

9,7 /10

Based on 6 322 published reviews

5 5 658 89% 4 507 8% 3 91 1% 2 31 0% 1 35 1%

Summary of reviews

The online store Flibustier Paris consistently impresses with its exceptional product quality, as customers frequently highlight the exquisite craftsmanship and beauty of the jewelry. The responsiveness and professionalism of the staff, both in-store and online, are often praised, with many noting their friendly demeanor and helpful advice which enhances the overall shopping experience. Delivery services are noted for being prompt, with many reviews mentioning timely arrivals and well-packaged items that meet expectations.

Reviews 1, 2, 3 and 5 stars

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FRANCK R.

Published on 25/02/2023 à 18h38 following a purchase from 17/02/2023

Everything is perfect!

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Christophe R.

Published on 22/02/2023 à 16h13 following a purchase from 30/01/2023

Still very satisfied...more on next order.

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Céline L.

Published on 20/02/2023 à 17h32 following a purchase from 30/11/2022

Very good

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nicolas J.

Published on 20/02/2023 à 17h05 following a purchase from 15/02/2023

Fast delivery and quality products

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Mireille L.

Published on 19/02/2023 à 18h20 following a purchase from 04/02/2023

excellent meets my expectations

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Émilie P.

Published on 19/02/2023 à 15h52 following a purchase from 14/02/2023

Quality product. Beautiful jewel, meticulous workmanship, delivered with great care.

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Patrice N.

Published on 19/02/2023 à 14h18 following a purchase from 11/02/2023

Excellent site and delivery in every respect.
To be recommended for the quality of the products offered

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Alisson D.

Published on 16/02/2023 à 12h46 following a purchase from 06/02/2023

Completely satisfied; beautiful product; I love it.

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Nathalie D.

Published on 16/02/2023 à 08h06 following a purchase from 08/02/2023

The bracelet is pretty and looks good quality.

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Nicolas D.

Published on 16/02/2023 à 03h31 following a purchase from 06/02/2023

Very good.

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'Sylvain+' P.

Published on 15/02/2023 à 18h59 following a purchase from 06/02/2023

What a disappointment. We've known this brand for years (since the first boutique), but it's getting worse and worse. Ordered on February 6 for Valentine's Day, no news on February 14. Finally, after a reminder, the product is only available in the boutique and they refuse to send it to us !!!! What a disappointment. Deaf and unresponsive customer service, no solution offered... Long gone are the days when this brand took customer satisfaction to heart. Farewell for our part.

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Response from Flibustierparis Published on 17/02/2023

Hello Mr Peru, thank you for leaving your review on all known platforms. We have contacted you by phone and email to resolve this stock problem, but in no way have we refused to send it to you. Please do not hesitate to call us on 0178766450 if you wish to discuss the matter in person, as we are unable to reach you on your telephone despite numerous attempts, and it is impossible to leave you a message. None of the proposed solutions seemed to satisfy you, but customer satisfaction remains our number 1 priority, as it has always been from the outset, and as the many reviews we receive attest. Yours faithfully

patrick C.

Published on 15/02/2023 à 18h39 following a purchase from 07/02/2023

Perfect!

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Delphine M.

Published on 15/02/2023 à 12h24 following a purchase from 08/02/2023

Jewelry matching the photo.

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Laurent F.

Published on 14/02/2023 à 17h18 following a purchase from 05/02/2023

Fast delivery, careful shipping and packaging worthy of the product. Not a single disappointment.

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Didier C.

Published on 14/02/2023 à 17h16 following a purchase from 06/02/2023

Perfect.

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Alexandre L.

Published on 14/02/2023 à 15h34 following a purchase from 08/02/2023

Perfect, I recommend

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Matthieu A.

Published on 14/02/2023 à 14h34 following a purchase from 08/02/2023

Perfect

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ANNE D.

Published on 14/02/2023 à 13h57 following a purchase from 03/02/2023

beautiful objects .

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sophie T.

Published on 14/02/2023 à 12h49 following a purchase from 09/02/2023

Perfect as usual, beautiful bracelet

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Valérian F.

Published on 13/02/2023 à 14h54 following a purchase from 05/02/2023

Very fast and careful delivery

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denis D.

Published on 12/02/2023 à 19h09 following a purchase from 30/01/2023

the site is very serious, the delivery is fast and the product received is of very good quality the service is very professional (contact us for a size change)

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Magassa O.

Published on 12/02/2023 à 19h05 following a purchase from 07/02/2023

Super!
Products lived up to my expectations and delivery was very fast.

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Marie-Diane F.

Published on 12/02/2023 à 16h25 following a purchase from 06/02/2023

Magnificent, high quality products, fast and careful delivery.

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Lionel D.

Published on 12/02/2023 à 16h03 following a purchase from 07/02/2023

Super-fast delivery, never seen anything like it. Beautiful product, finely crafted. It's expensive but the quality is there.

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Virginie G.

Published on 12/02/2023 à 14h09 following a purchase from 08/02/2023

Perfect!

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stephane D.

Published on 12/02/2023 à 09h37 following a purchase from 30/01/2023

Fast, clear...

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Christophe A.

Published on 11/02/2023 à 14h40 following a purchase from 06/02/2023

Always perfect

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Cecile C.

Published on 10/02/2023 à 15h49 following a purchase from 11/01/2023

Very nice store

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Jonas C.

Published on 10/02/2023 à 15h14 following a purchase from 30/01/2023

Great product and customer service!

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Manon M.

Published on 09/02/2023 à 18h14 following a purchase from 01/02/2023

Always on top

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Herve D.

Published on 09/02/2023 à 16h20 following a purchase from 06/02/2023

Efficiency and responsiveness Nice product

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Franck M.

Published on 09/02/2023 à 11h36 following a purchase from 05/02/2023

Short lead times, great products!

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Delphine R.

Published on 08/02/2023 à 16h05 following a purchase from 02/02/2023

Perfect, beautiful signet ring delivered very quickly

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Alexandre M.

Published on 08/02/2023 à 12h04 following a purchase from 03/02/2023

Perfect product very good

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Stéphane G.

Published on 07/02/2023 à 18h30 following a purchase from 31/12/2022

I'm not going to add to it, Flibustier customer service knows the origin of this note. I'm sorry, because I've been one of the brand's first prescribing customers since its launch. But your Flibustier processes clearly need a little rethinking! I wish you all the best. I think we'll do without me from now on. I know, you'll do just fine without it. I hope you will. Nb: My son is still disappointed that I didn't get my birthday present. Too bad.

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Response from Flibustierparis Published on 13/02/2023

Hello, thank you for taking the time to write to us to express your frustration. We've gone back over all the exchanges and here's what came up: - We tried to contact you by phone and e-mail to sort out your repair as quickly as possible without any response from you. - As soon as we finally got it back, we gave you priority, even though the delivery time is 3 to 4 weeks. We received your bracelet on January 12, although you wanted it by January 17. - It was an old model, and the workshop wanted to check with you that it wasn't a personalized bracelet and reassemble it as it was, but there seemed to be some resistance to providing us with answers. - Finally, you asked us to cancel your son's gift, which we did immediately. I understand his disappointment, but all we did was carry out your request.

Vincent A.

Published on 07/02/2023 à 14h43 following a purchase from 30/01/2023

Beautiful creations! I commend the quality of the beautifully crafted pieces! An efficient team dedicated to customer satisfaction! Bravo!

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Cédric L.

Published on 06/02/2023 à 08h19 following a purchase from 01/02/2023

Beautiful bracelets! Great communication and fast shipping!

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Caroline C.

Published on 05/02/2023 à 19h14 following a purchase from 31/01/2023

Never disappointed with flibustier products! I've been with them since the beginning and never regretted a thing! Always little extras like the cleaning wipes for the jewels. Beautiful and quality jewels with their certificate.
Super fast delivery!!!

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Ulrich M.

Published on 05/02/2023 à 15h17 following a purchase from 30/01/2023

Fast delivery, perfect packaging.

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geraldine R.

Published on 03/02/2023 à 18h57 following a purchase from 26/01/2023

too beautiful !!!!!!!!!!

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