The online store Flibustier Paris consistently impresses with its exceptional product quality, as customers frequently highlight the exquisite craftsmanship and beauty of the jewelry. The responsiveness and professionalism of the staff, both in-store and online, are often praised, with many noting their friendly demeanor and helpful advice which enhances the overall shopping experience. Delivery services are noted for being prompt, with many reviews mentioning timely arrivals and well-packaged items that meet expectations.
The site is well designed. On the other hand, shipping to foreign countries, in this case Switzerland, is really not optimal. Because there were no documents with the shipment. Customs blocked the parcel and I had to provide them with a copy of the invoice for the value. So I lost 2 weeks....
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Response from Flibustierparis
Hello, this is an error by our carrier at the time of your shipment and we are very sorry. All our parcels to foreign countries leave with the CN23 form and the invoice for customs processing.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 29/01/2019
Great site with a perfect collection
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 29/01/2019
Easy enough to navigate, a comparison system would be interesting given the choice, and above all a real live customization system would be really top-notch!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 24/01/2019
Despite an initial problem with the delivery, the company reacted quickly and well after my phone call. As for the quality of the products: they're beautiful and particularly well cared for. The only hitch: the price is a little too high, in my opinion, but well ... If it lasts, we won't regret it in the end, I hope ...
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 20/01/2019
Discovered the store in Paris.
Very good and professional
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 11/01/2019
The delivery is really too long!
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Response from Flibustierparis
Hello, we are sorry that you are disappointed with your experience at flibustier Paris. We do our utmost to ensure that all orders are dispatched within our delivery times. Unfortunately, it can happen that we are a little late or that a logistical error causes a delay in delivery. We can assure you that over 95% of orders leave and arrive on time.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 09/01/2019
Correct order and delivery
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 20/12/2018
Good.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 18/12/2018
Reliable site Reproche, the readability of products Dimensions of beads or skulls not indicated.
But good quality product.
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 18/12/2018
Very disappointed... I ordered a 17cm bracelet to put under the Christmas tree, but received a 20cm bracelet that was much too big! A real disappointment, so I'm waiting to see what Flibustier has to offer. Otherwise product quality and perfect packaging.
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Response from Flibustierparis
We understand your disappointment if you didn't receive the size you asked for, but are you sure you received a 20cm bracelet because we don't have this size (we have 17, 19 or 21cm). In any case, you can easily change your bracelet by requesting it from your customer account. If it's a mistake on our part, we'll reimburse you for all exchange costs.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 28/09/2018
Delivery costs a little high, but perfect packaging and on-time delivery!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 10/08/2018
I ordered during the sales, unfortunately I chose the wrong size ... I just wanted to make an exchange but it was not possible, so I recommended but at the price not sold ... too bad. However, the brand is great, the bracelets are of very good quality, in short, I love them.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 16/07/2018
pretty products
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 23/06/2018
Delivery a little longer than advertised
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 30/06/2018
I was very unpleasantly surprised to have to pay customs fees. Your products are sumptuous, but already quite expensive. You add the cost of delivery and decide whether or not to buy the gift. But customs fees are a nasty surprise on arrival that you can't estimate before ordering!
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Response from Flibustierparis
Hello, unfortunately Switzerland is not part of the European Community and is therefore subject to import duties. We are not responsible for these charges. However, if you live outside the European Community, you won't pay French VAT, which means a saving of 20% on the actual price.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 10/07/2018
Serious
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 29/06/2018
Very well done!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 28/06/2018
Well laid-out and attractive
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 19/06/2018
Very good experience, workmanship. And fast delivery. The gift had the desired effect. Thank you very much.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 04/06/2018
Very clear and easy to navigate
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 30/05/2018
SAv a bit expensive and turns on Hellfest for not providing a guarantee.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 20/05/2018
Appreciable, professional follow-up
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 15/05/2018
Perfect and fast
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 01/05/2018
just as I'd hoped...
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 03/05/2018
Quality product
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 29/04/2018
WELL
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 06/05/2018
Very nice site, beautiful jewels
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 04/05/2018
delivery time too long
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 06/04/2018
poor delivery but very active customer service to find a solution
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 30/03/2018
Easy to use and clear enough, it's a shame that some items are no longer in stock...
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 26/03/2018
Easy to navigate
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 28/02/2018
Efficient and well done.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 25/03/2018
The site is very well designed and easy to navigate. The photos correspond well to the product received.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 17/03/2018
user-friendly and well-designed
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 19/03/2018
Very good quality as usual! Can't wait for a mobile app.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 17/03/2018
Opinion of the order to the delivery: no problem, the order being a gift I will give you an opinion on this one in 6 months.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 12/03/2018
Easy to navigate
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 26/02/2018
Everything went well. Just a comment on the delivery time for the return with Mondial Relay. The parcel was dropped off on Tuesday at Mondial Relay, but on Saturday it was dropped off at the Relais near my home...
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 08/03/2018
Reliable site Fast, compliant shipping
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 16/02/2018
Super
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