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A
Rating: 4 out of 5
Readable
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Customer reviews of Flibustierparis
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 6 322 published reviews
Summary of reviews
The online store Flibustier Paris consistently impresses with its exceptional product quality, as customers frequently highlight the exquisite craftsmanship and beauty of the jewelry. The responsiveness and professionalism of the staff, both in-store and online, are often praised, with many noting their friendly demeanor and helpful advice which enhances the overall shopping experience. Delivery services are noted for being prompt, with many reviews mentioning timely arrivals and well-packaged items that meet expectations.
Reviews 1, 2 and 4 stars
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Rating: 4 out of 5
Interesting
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Rating: 2 out of 5
Delivery time much longer than announced due to customs problems which increased the final price by 35% (Swiss VAT is 8%)!
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Response from Flibustierparis
Unfortunately, it's the Swiss government that manages taxes and the time required to clear imports through customs. We cannot influence these parameters.
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Rating: 4 out of 5
Quite a good site, but it should be possible to select only the jewels available when doing a search, as this can be confusing.
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Rating: 4 out of 5
Well-built
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Rating: 4 out of 5
Nothing to say Very good service
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Rating: 4 out of 5
Appreciable!
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Rating: 4 out of 5
Trustworthy, good quality jewelry! I'm delighted!
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Rating: 4 out of 5
Very good site
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Rating: 4 out of 5
Fine
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Rating: 4 out of 5
some difficulties in finding my way around ....rien de grave
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Rating: 4 out of 5
Very good service
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Rating: 4 out of 5
Very pleasant
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Rating: 2 out of 5
very nice products but as always not received the baguier so no order in progress and product evaluation
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Rating: 4 out of 5
Beautiful product. Correct shipping.
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Rating: 4 out of 5
Convivial good presentation easy and fast it makes you want to order
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Rating: 4 out of 5
Fast reception, fast response to customer question.
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Rating: 4 out of 5
The site is very well designed and practical.
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Rating: 4 out of 5
I put 4 stars because the sizes for the cuffs are just right ... otherwise satisfied
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Rating: 4 out of 5
Product purchased via the site, completely complies with the description, quality, presentation pouch and even respect for the little additional note!!! Impeccable packaging and fast shipment despite the holiday season. However, despite requesting a change of address for shipment and a phone call from YOUR services to confirm, the product was not sent to the correct address! This explains the 4 stars...
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Rating: 4 out of 5
Fast delivery and good quality product, the return following a size exchange was also fast (the only downside was having to pay the shipping costs for the return to Flibustier, too bad you can't print a return slip online).
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Rating: 4 out of 5
Fine
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Rating: 4 out of 5
This site is very easy, respectful of the customer, very clear and easy to use.
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Rating: 4 out of 5
perfect for my first order :)
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Rating: 4 out of 5
Nothing to say fast efficient product identical to the site thank you
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Rating: 4 out of 5
The bracelet is very beautiful and of good quality, I made a request for exchange because I was mistaken size, exchange made without any problem and quickly. But not very talkative by mail I recommend
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Rating: 4 out of 5
A pearl from another stone had slipped into my bracelet. The bracelet had to be sent back and waited for again. A complete check of the product could perhaps have avoided this. The boutique did, however, deal with it very quickly, with a nice little gift as a gesture of goodwill and a little note of apology.
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Rating: 4 out of 5
Fine
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Rating: 4 out of 5
Nice site and choice
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Rating: 2 out of 5
Communication is poor. 15 days to receive my parcel. OK maybe because of the Post Office, but at the very least, they could have offered a small commercial coupon so that I could recommend them again without this bad experience. Plus, I really love their bracelets, which are of superb quality. It's a shame about communication... and the direct "yes bah it's not our fault. Goodbye!
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Response from Flibustierparis
Hello, we understand your frustration at not being able to receive your parcel on time and we are very sorry. La Poste has misplaced more than twenty parcels at a time, and you were not the only one to do so. What's more, La Poste systematically blames us and keeps telling you to contact us, even though we don't have any more information than they do. We're sorry if you feel that we haven't handled your request correctly, but rest assured that we're doing everything we can to ensure that you receive your parcel on time. La Poste requires 15 days to investigate and during this time we have no further information. We have a compensation policy in such cases, but we are still waiting for the problem to be resolved. A voucher will be sent to you within a week. Sincerely, Customer Service.
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Rating: 4 out of 5
beautiful jewels, long delays
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Rating: 4 out of 5
Irreproachable product quality contrary to the delivery time.
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Rating: 4 out of 5
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Rating: 4 out of 5
Beautiful jewelry made in France.
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Rating: 4 out of 5
Hello, I am very happy with the quality of service of the bracelet.
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Rating: 4 out of 5
Good site. Original products.
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Rating: 4 out of 5
Nothing to say at the top except the customer follow-up during delivery, having paid on paypal they did not notify flibustiers of the completion of payment of the blow the delay was extended. If I hadn't called, it would have taken longer.
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Rating: 4 out of 5
Responsive and efficient
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Rating: 4 out of 5
Well-finished, quality product. Shipping costs too high for home delivery.
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Rating: 4 out of 5
Well-designed site
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