English 
Français 
Deutsch 
M
Rating: 4 out of 5
Very beautiful pearls, but for 17 cm, the bracelet is a bit large: I will shorten it.
Translated reviews
Customer reviews of Flibustierparis
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 6 322 published reviews
Summary of reviews
The online store Flibustier Paris consistently impresses with its exceptional product quality, as customers frequently highlight the exquisite craftsmanship and beauty of the jewelry. The responsiveness and professionalism of the staff, both in-store and online, are often praised, with many noting their friendly demeanor and helpful advice which enhances the overall shopping experience. Delivery services are noted for being prompt, with many reviews mentioning timely arrivals and well-packaged items that meet expectations.
Reviews 1, 2 and 4 stars
Reset filtersF
Rating: 4 out of 5
Very good protection in the package and conforms in spirit .💖..and color of the bracelets ... The WHITE bracelet I had "imagined" 🙄 with the "stones '" a little more sparkling and a little larger diameter ... My recipients of these gifts were very happy 💞 that's the main thing 👍😊. I'm thinking of choosing one for myself! Bonne continuation à vous .
Translated reviews
D
Rating: 4 out of 5
I think I just got the diameter of my handle wrong. I had to order diameter 17 too small. Only small problem. Sincerely
Translated reviews
A
Rating: 4 out of 5
Everything was good, but I had taken a gift-wrapped package and the little card with the note was missing...
Translated reviews
J
Rating: 1 out of 5
I am not satisfied I bought 3 bracelets supposedly changing color blue and green on the illustration in reality it remains always beu moreover the 19 cm corresponding to the size of my bracelet of your turns out too large it would have been necessary for me the size immediately lower with you JM Luco 06 30 03 59 78
Translated reviews
Response from Flibustierparis
Hello, there seems to be some confusion. The bracelets do not change color, they are phosphorescent. They are charged with light and give it back when plunged into the dark. The illustration is a simulation to illustrate the phenomenon.
If you'd like to exchange your bracelets, don't worry, you can use our returns portal. Please visit our website or contact us by e-mail or telephone.
If you'd like to exchange your bracelets, don't worry, you can use our returns portal. Please visit our website or contact us by e-mail or telephone.
W
Rating: 4 out of 5
Flibustier contacted me on this matter and I am happy on the contact and my package will be resent
F
Rating: 2 out of 5
Good product, the quality is there. Unfortunately I found the packaging to be of much poorer quality. I had ordered a small card with a personalized note, but I only received the jewel. Given the price of the jewel, it could be a little more attractively packaged.
Translated reviews
Response from Flibustierparis
Thank you very much for your feedback. We are delighted that you liked the quality of the jewel, but we are very sorry that the packaging did not meet your expectations. Regarding the card with a personalized note, this seems to have been an oversight on our part, for which we apologize. We do our best to respond to these requests systematically, but some requests may fall through the cracks, especially if the gift wrapping is not selected. We take your feedback into account to improve our services and deliver an experience that matches our jewels. Please do not hesitate to contact us so that we can rectify this oversight and help us improve our service.
K
Rating: 4 out of 5
My package arrived on time.
Translated reviews
S
Rating: 4 out of 5
Serious follow-up, efficient after-sales service. Thank you
Translated reviews
X
Rating: 4 out of 5
perfect look but the elastic band is a bit "cheap"!
Translated reviews
Y
Rating: 1 out of 5
Very fragile bracelet for the price, the elastic broke after a month and the after-sales service is extremely long, they were supposed to contact me but never did. It was only after a month that I called them that they released the repair.
Translated reviews
Response from Flibustierparis
Hello, we're sorry your experience wasn't optimal, we try to work as quickly as possible but during the summer months with the vacations the workshop can be a little slow. We use the most resistant silicone link on the market and we have customers who have had their bracelets for over 7 years and have never had a single incident with them.
F
Rating: 1 out of 5
Didnt recive my order
Response from Flibustierparis
Es tut uns leid, dass Sie Ihre Bestellung nicht rechtzeitig erhalten haben. Da das Problem nun behoben ist, würden Sie bitte Ihre Bewertung korrigieren? Es ist uns wichtig, dass unsere Bewertungen wirklich unseren Service widerspiegeln.
K
Rating: 4 out of 5
I paid to receive the chain, I have to pay to send it back and pay again to receive the new chain. So about 15 euros for shipping ... morality: be more careful than me (I took a 40 cm instead of 50)
Translated reviews
P
Rating: 4 out of 5
Very good quality. I recommend them.
Translated reviews
L
Rating: 4 out of 5
Package delivered late but arrived in good condition
Translated reviews
J
Rating: 4 out of 5
Beautiful jewelry, but the quality of the garment is disappointing given the price... the cotton is "plastic", but it's made in China.
Translated reviews
L
Rating: 4 out of 5
I won't give it five stars, although the bracelet is of very good quality and shipping was very fast. I'm not sure if it contains imperial jasper stones. I have written to your customer service department but have not yet received a reply.
Translated reviews
D
Rating: 4 out of 5
Top quality and high level of customer service. Don‘t understand why a large box is used for the shipment of a silver chain.
Response from Flibustierparis
Hi, thank you for your feedback. We used to ship the silver chain in our necklaces box and those only fit in our large shipment boxes. But you made a good point and we'll ship them with our small pouches form now on.
L
Rating: 4 out of 5
Fast delivery, but still expensive for a silver ring
Translated reviews
G
Rating: 4 out of 5
I am satisfied
Translated reviews
A
Rating: 1 out of 5
No exchange possible, which means additional costs (delivery charge) for returns
Translated reviews
Response from Flibustierparis
Hello, all our items are exchangeable and refundable. We have issued a credit note and a minus 10% offer with your return so that you don't have to pay extra to place a new order.
N
Rating: 2 out of 5
the photos used do not accurately represent the product
Translated reviews
Response from Flibustierparis
Hello, can you tell us more about your impression so that we can improve our presentations? We're sorry to hear that you've been disappointed with your purchase. In these situations, the easiest way is to contact our customer service department by e-mail or telephone. You also have 14 days for a refund and 30 days to exchange them if they don't suit you.
L
Rating: 4 out of 5
Good cam and a super nice tph operator. Keep up the good work. Note: even your parcels look good, but I'm afraid that one day they'll attract the attention of malendrins for pirate-style opening, if I can put it that way. A more discreet package perhaps? an idea to be explored in the light of your feedback.
Translated reviews
C
Rating: 4 out of 5
Nice bracelet
Translated reviews
A
Rating: 4 out of 5
Nothing to say about the shipping and packaging, it's great. On the other hand, I chose a size that was too big, so I'm making an exchange.
Translated reviews
C
Rating: 4 out of 5
Nice product, received quickly. It's a gift that would please. It remains to be seen how well the card holder will hold up over time. Happy with my first purchase.
Translated reviews
M
Rating: 4 out of 5
Only negative point, option with packaging and message, the card with the personalized message was not in the package... Too bad
Translated reviews
T
Rating: 1 out of 5
Hello, Quality jewelry, however my jewelry (bracelet) is much too long than advertised.
Translated reviews
Response from Flibustierparis
Hello, we are sorry that your order did not bring you complete satisfaction. Please note that if there was an error in your order you can contact our customer service department and you will be able to exchange it free of charge.
A
Rating: 4 out of 5
Delivery on time, the boxes are a little damaged, and the cases, which I have not tested, as they are gifts, look a little "cheap".
Translated reviews
K
Rating: 4 out of 5
Quality jewelry and attentive customer service. The only downside is the delivery company they deal with.
Translated reviews
K
Rating: 4 out of 5
Very nice cap
Translated reviews
H
Rating: 4 out of 5
Super products c and my 3 bracelet 👍
Translated reviews
O
Rating: 4 out of 5
Slightly high value for money
Translated reviews
C
Rating: 4 out of 5
The bracelets are great, delivery very good (except for long delays because I had to wait for the weekend, I was hoping DPD would deliver on Saturday morning). I really like the reflections of the stones. I'll think of you for my next purchase.
Translated reviews
L
Rating: 4 out of 5
Nice product, nice finish .
Translated reviews
H
Rating: 4 out of 5
Good eye
Translated reviews
M
Rating: 4 out of 5
A little complicated to get customer service by phone, I had to call the wrong day ^^ Reply by mail a few days later but the order was already done. Apart from that nothing to report, order and delivery at the top.
Translated reviews
Y
Rating: 4 out of 5
Fast delivery, in good condition. Beautiful bracelet. Thank you and keep up the good work.
Translated reviews
B
Rating: 4 out of 5
Impeccable. Simple, clear and efficient.
Translated reviews
Ü
Rating: 1 out of 5
I ordered a bracelet but received a ring, I reported that the order was wrong but they replied two days later and still haven't informed me that they sent me the correct order. They make up a ridiculous excuse that we didn't send your order because you didn't give me your phone number even though they didn't ask for it.
Translated reviews
Response from Flibustierparis
Hello, we are sorry that your experience did not live up to your expectations. We strive to provide the best customer service possible but mistakes do happen. We asked you for your telephone number to ensure that the second delivery went smoothly - this is not an excuse, just an expression of our intention to do the right thing. Your ordered bracelet has been reshipped.