The online store Flibustier Paris consistently impresses with its exceptional product quality, as customers frequently highlight the exquisite craftsmanship and beauty of the jewelry. The responsiveness and professionalism of the staff, both in-store and online, are often praised, with many noting their friendly demeanor and helpful advice which enhances the overall shopping experience. Delivery services are noted for being prompt, with many reviews mentioning timely arrivals and well-packaged items that meet expectations.
Nice product Sav friendly and understanding it was just for a change of order I did not put 5 stars just because it was a little complicated to use the voucher but the problem was solved in a few days
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Hervé P.
Rating: 4 out of 5
following a purchase from 16/06/2022
Beautiful, high-quality products with original looks...
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Spysschaert K.
Rating: 4 out of 5
following a purchase from 20/06/2022
Order received very quickly with no problems
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Sophie A.
Rating: 3 out of 5
following a purchase from 20/06/2022
I've ordered from them before without any problems but this time I'm disappointed. I asked for gift wrapping and I didn't get it, and I asked for a little note that I didn't get either ... I sent an e-mail to explain my situation and no reply ... more than disappointed, I'm going to have to do everything at the last minute to avoid disappointing the person I intended to give it to.
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Response from Flibustierparis
Hello, we're sorry for the inconvenience but we had to work with reduced teams for a few days and the people involved had not been trained on gift-wrapped orders. We will refund the gift-wrapping supplement.
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catherine D.
Rating: 1 out of 5
following a purchase from 07/06/2022
Shameful to charge for returns and to charge again for postage after an exchange.
Too bad, because the product is not bad.
But not commercial at all!
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Kristell P.
Rating: 4 out of 5
following a purchase from 07/06/2022
The ring is superb! fine, discreet and delicate. a real coup de coeur!
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matthieu P.
Rating: 4 out of 5
following a purchase from 24/05/2022
Although my order was "lost" just an email and very quickly contacted to repair the error, but too bad for a 1st order. It can happen... Person reactive on the phone and a little gift of apology, it's a pleasure! Jewelry meets my expectations, being forced to remove them every day I'm waiting to see the lifespan of the clasp with "ficelles", maybe the size, 1 cm less would have fit me better I think! But satisfied
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Diler B.
Rating: 3 out of 5
following a purchase from 12/05/2022
Unfortunately, the 24/48 hour deadline indicated on the website was not respected.
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Response from Flibustierparis
Hello, for our part, we handed over the parcel to our carrier within the 24/48 hour time limit. However, it seems that there were several problems with the delivery. As you probably know, once the parcel has been handed over to the carrier, we can't do anything about it and we're dependent on their service.
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FABIEN R.
Rating: 4 out of 5
following a purchase from 02/05/2022
Reliable company, commercial and attentive customer service, singular jewels. No 5 stars just because the parcel arrived pierced...
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Fabrice B.
Rating: 4 out of 5
following a purchase from 01/05/2022
Hello, nothing to say everything is ok thank you.
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Nikolay C.
Rating: 4 out of 5
following a purchase from 28/04/2022
Meets my expectations
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Nathalie H.
Rating: 4 out of 5
following a purchase from 26/04/2022
Delivery the day after my order
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Bochra B.
Rating: 4 out of 5
following a purchase from 17/04/2022
Easy to navigate
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Jean C.
Rating: 4 out of 5
following a purchase from 20/04/2022
Magnificent products. You want to buy everything.
On the other hand, delivery by DPD is catastrophic! I paid 9€ for home delivery... The deliveryman automatically put my parcel in a parcel relay while I was at home waiting....
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Maud G.
Rating: 4 out of 5
following a purchase from 14/02/2022
Very good quality jewelry, we are very happy with the result. This is our 3rd purchase from them, and we've just ordered our wedding rings. It's important to plan ahead, as made-to-measure orders take longer than advertised.
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Gilles B.
Rating: 1 out of 5
following a purchase from 08/02/2022
Third (and last) order Delivery level you're lousy
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Response from Flibustierparis
Hello, this stingray model required a little more preparation time because we had a problem with the last stingray thread that was intended for you. Most of our orders are made on demand and there may be delays in deliveries as specified in the GTCS. The delivery itself took 2 days, which is quite normal. We took the time to look around and the other two orders we placed were delivered on time each time. We would like to take this opportunity to remind you that we do not make deliveries ourselves.
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Raphael M.
Rating: 4 out of 5
following a purchase from 23/02/2022
Friday delivery unsuccessful, so I changed to a relay point delivery to make things easier for DPD and hope to have the product the next day but 1 day is what they needed to only notify me that they had indeed changed the delivery method...
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Peggy P.
Rating: 4 out of 5
following a purchase from 09/02/2022
Very clear and easy to read
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Nina L.
Rating: 4 out of 5
following a purchase from 07/02/2022
I am very happy with my purchase despite the long delivery time.
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Didier D.
Rating: 4 out of 5
following a purchase from 05/02/2022
No problem with the order just with the collection point
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Simon C.
Rating: 4 out of 5
following a purchase from 06/02/2022
The pack where the bracelets were inside is clean and of good quality, in other words it's nickel we are happy me and my wife.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 29/01/2022
functional and easy to use
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 29/01/2022
Easy navigation,
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 28/01/2022
ALL CLEAR.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 23/01/2022
Easy to use, more non-jewellery products so clothing would be welcome
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 16/01/2022
The item I had initially chosen, on special offer at around €150, surprisingly went back to its original price (€250) when I entered the coupon code. I had to fall back on another, less expensive item, but one that was disappointingly crude (the size of the stones was not specified in the description), too large and unattractive for me. I don't even want to bother returning it.
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Response from Flibustierparis
Hello, Some promotions are not compatible with gift cards. This is probably what happened here. The easiest way in these cases is to contact us by email or phone. The size of the stones is specified on each card in the description section. If the bracelet doesn't suit you, you can send it back to us for an exchange.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 18/01/2022
Fine
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 17/01/2022
The widower much site
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Response from Flibustierparis
Hello, if you could take the time to describe the problems you've encountered in a little more detail, that might help us to correct any errors you may have noted.
Best regards,
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 19/12/2021
Delivery as indicated, on time.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 12/12/2021
Regular customer, never disappointed with the jewelry, fast, impeccable delivery.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 15/12/2021
Well, just a problem with the gift wrap. One for 6 items
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 13/12/2021
Order conformed and delivered in very good condition.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 06/12/2021
All good
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 26/11/2021
Super site, very beautiful photos of products that give envy. The only drawback is the delivery by DPD which is really chaotic every time for me (for no reason). When can we expect a delivery by La Poste?
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 02/12/2021
-Parcel arrived at destination -Product of very beautiful qualities -Pocket and its box are a very beautiful presentation -it misses the sentence which I wanted with indicated merry Christmas too bad
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 25/11/2021
Beautiful article, I am satisfied with my orders.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 14/11/2021
I received the well-made bracelet, a little large, I am in the process of exchanging it. Customer service is very attentive and helps to ensure customer satisfaction. I'm waiting for my new one in the right size, but so far everything has gone very well: product quality and customer service.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 09/11/2021
Menu a little complex I find At checkout, asks if we have things to add or if we want to make a gift. I think it's great to offer it!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 30/10/2021
Fast deliveryand nickel tracking information
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 15/10/2021
Satisfied
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