The online store Flibustier Paris consistently impresses with its exceptional product quality, as customers frequently highlight the exquisite craftsmanship and beauty of the jewelry. The responsiveness and professionalism of the staff, both in-store and online, are often praised, with many noting their friendly demeanor and helpful advice which enhances the overall shopping experience. Delivery services are noted for being prompt, with many reviews mentioning timely arrivals and well-packaged items that meet expectations.
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Response from Flibustierparis
Hi, we agree that customers should always have the right to choose what data he wants to transfer to whom and that is why we follow European regulations in terms of RGPD laws. If you do not want us to share info with anyone then all you have to do is select the option on the cookie management app that pops up when navigating on our website.
Also we can at any point erase any data we have about you if you wish. Just right us here ([email protected]) and we'll be happy to do it for you.
Rehards
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 25/09/2021
It's a little pricey, but it's a mother's delight.
Special mention for the new delivery service: top of the top.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 18/09/2021
Nothing to say, the parcel arrived on time and the article corresponds completely to my expectations.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 09/09/2021
very fast delivery
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 06/09/2021
I put 3 because following the return of goods where I had to pay the return costs, I was given a credit without being asked if I wanted a refund. What's more, when I reordered, I still had to pay the shipping costs. They weren't even taken with the credit note. Disappointing.
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Response from Flibustierparis
Hello, thank you for your feedback. When the refund request is not expressed, we automatically issue a credit note so that you can reorder your item. We are doing everything we can to improve this, but we are constrained by the technical solutions available to us at the moment. We will take your comments into account to improve our service.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 31/08/2021
The color of the new leather is far too light compared to the original: a pity. Otherwise, very good after-sales service.
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Response from Flibustierparis
Hello, without getting too far ahead of ourselves, this can be explained by the fact that leather darkens as it ages and collects dirt. this may explain why the leather you gave us to repair looks lighter than the new leather used for the repair. This may explain why the leather you gave us to repair looks lighter than the new leather used for the repair. Over time, the patina will set in and you'll get back the same shade. It's also possible that we received a slightly lighter batch than the one you ordered at the time.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 30/08/2021
Searching for and ordering products from the site is quick and easy, delivery was made quickly and the product conforms to my order.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 08/08/2021
Order received promptly
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 28/07/2021
Products are true to the known quality, but there was one complaint about a manufacturing defect that was not honored.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 24/07/2021
Quality jewel, very fast delivery and careful packaging.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 11/07/2021
no worries about navigating the site, it's fluid, the only downside I encountered was in indicating the size of the ring, it took me a while to find the comment box"regarding delivery RAS order placed on sunday, received on wednesday. the quality is spot on, I'll be recommending it for sure.
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Response from Flibustierparis
Hello, thank you for your feedback. We'll see what can be done to simplify the ordering of personalized rings.
Hello, we are sorry that your delivery experience was not optimal. Unfortunately, like you, we are subject to the vagaries of delivery. We will pass on your comments to our service provider.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 01/07/2021
Fast order and delivery. Quality product.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 25/06/2021
I love your creations, I am very satisfied with my order. Continue to make us dream.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 21/06/2021
Ist OK.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 16/06/2021
Too much unwanted advertising ....
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 06/06/2021
Very, very good!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 29/05/2021
Good navigation, proposed discounts when purchasing, very nice quality products.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 30/05/2021
The site is well designed and clear. Delivery is fast, but it's a pity it has to be paid for.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 21/05/2021
I bought a gift card for a friend. The process itself is very simple and she was very happy. One small drawback: the site automatically appeared to me in dollars, impossible to change on the day of purchase and I only realized afterwards that there was the symbol "€", in small and dark gray on a black background, at the top left of the screen. It would have been nice to have it more prominently displayed :)
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 30/04/2021
The site is clean, lacks a little clarity..... too bad that the people posing for the photos are full of all kinds of tattoos.... And that in the end only degrades everything else (that's just me).
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 08/05/2021
Fluid site It's all there
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 08/05/2021
Nothing to complain about. Simple and pretty. Fast delivery and the item corresponds to my expectations. I prefer to go to the store (Paris) but recently it was a bit complicated... Thanks to the whole team!
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 03/05/2021
Products and goodies are always of the highest quality. So 5/5 for Flibustier. On the delivery side, however, Mondial Relay deserves a 0/5. Too bad for this blight on your image.
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Response from Flibustierparis
Hello, we're sorry you were disappointed with the delivery. Good news, we've changed our delivery partner and now deliver faster and more securely with DPD.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 03/04/2021
Thank you very much
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 17/03/2021
It's hard to find interesting promotions when you want to combine different bracelets... too bad for my wallet...
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 14/03/2021
pretty bracelet
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 08/03/2021
Once again very satisfied with my order
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 20/02/2021
Navigation on the site nikelle. Product received: nikel. Delivery: a little long the waiting but especially not top packaging for a jewel. Result: coli easily opened by snatching, fortunately I didn't like it.
It would be better to make packages less tempting to open, it's still jewelry so it has more chance of being "visited".
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 10/03/2021
Fast delivery and good quality product.
One small drawback: the case containing the ring was torn.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 23/02/2021
Very well thought-out site
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 25/02/2021
well
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 13/02/2021
Never disappointed
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 09/02/2021
simple and efficient
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 22/01/2021
nickel
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 29/01/2021
Fluid, easy-to-access site
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 22/01/2021
Navigation is fairly clear Good quality products but lack of choice in jewelry (earrings, pendant, necklace, rings) Very professional, very friendly customer service by telephone.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 11/01/2021
Long wait before restocking the desired size, which was sold out.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 20/01/2021
Beautiful site that makes you want to go! Great gear
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 17/01/2021
well
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