Customer reviews of Flibustierparis

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 6 322 published reviews
5 5 658 89% 4 507 8% 3 91 1% 2 31 0% 1 35 1%

Summary of reviews

The online store Flibustier Paris consistently impresses with its exceptional product quality, as customers frequently highlight the exquisite craftsmanship and beauty of the jewelry. The responsiveness and professionalism of the staff, both in-store and online, are often praised, with many noting their friendly demeanor and helpful advice which enhances the overall shopping experience. Delivery services are noted for being prompt, with many reviews mentioning timely arrivals and well-packaged items that meet expectations.

Reviews 1, 3 and 4 stars

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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 01/11/2020
your site has many problems ? on the images
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 01/10/2020
Very long delivery. 15 days instead of 5.
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Response from Flibustierparis
Hello, we're sorry to hear that your package took longer than expected to arrive. We will pass on the information to our carrier.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 24/09/2020
Very good
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 24/09/2020
Sometimes photos do not appear
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 08/09/2020
Site navigation
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 05/09/2020
The "favorites" option doesn't work, so after browsing the site we have to search again for our favorite treasure. Rhaaa these pirates give us a hard time!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 10/09/2020
Display problems on my iPhone
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 14/09/2020
Super
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 04/09/2020
i love this site and the products sold.
small delivery bug this time due to the carrier...
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 05/09/2020
Satisfied with my order, very nice quality bracelet.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 06/09/2020
Very good, as with every order.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 30/08/2020
Internet navigation was very fluid and easy to access Delivery was a little long for the amount of money involved But customer service was very pleasant
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 22/08/2020
Difficult to navigate pages and have photos appear on smartphone
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Response from Flibustierparis
Hello, thank you for your feedback. We have a few ergonomic issues and some recent bugs that we're working on to improve the experience. Don't hesitate to give us your feedback on [email protected]
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 18/08/2020
Good product but 2 bracelets ordered in size Xl (21) and which do not have the same diameter in reality. Too bad
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 20/07/2020
photos often don't correspond to the reality of the product...
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Response from Flibustierparis
Hello, thank you for letting us know how the photo of this cap does not correspond to reality. We do our best to make photos as close to reality as possible, but between different monitor settings there can sometimes be color differences between an image and an article.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 09/08/2020
The link between the buyer and the recipient of a gift, for example, should be separated.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 01/08/2020
Well-documented, fluid site Very pleasant
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 17/07/2020
not very practical in terms of keywords and page layout
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 09/07/2020
Very nice, as shown
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 02/07/2020
Navigating the site from my phone was a bit tricky.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 20/06/2020
Perfect
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 18/06/2020
I am very satisfied with the site and the beautiful things it has to offer. Hervé
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 20/06/2020
Very fast delivery.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 11/06/2020
Very good product as usual. Correct delivery. Keep up the good work.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 11/06/2020
Good navigation on the site. Correct delivery time. Article with a more or less correct quality/price ratio.
FLIBUSTIER is expensive but it's still great stuff. Their "skull " inlays are particularly meticulous.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 29/05/2020
Vôtre site très bien de très belles pièces donne envie de commendes
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 11/06/2020
it's a pity that with the covid the delay is a little longer because as soon as we order we are in a hurry to put them on our wrists !!!!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 11/06/2020
A little disappointed as the photos don't quite match the product, but still very good quality...
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Response from Flibustierparis
Hello, Mondial Relay delivery is always free. Home delivery is free for orders over €199.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 06/06/2020
Website not intuitive enough, not very qualitative. Some of the photos of the items presented do not work, are not visible even when you click on them.
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Response from Flibustierparis
Hello, thank you for your feedback. Can you tell us more about [email protected] so that we can improve your experience and that of other users? Please don't hesitate to contact us and let us know what you think could be improved, as well as the browser you used and whether you're on mobile, tablet or computer.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 26/05/2020
I am very happy with Flibustier but not with the delivery time and not with my last order.
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Response from Flibustierparis
Hello, one of the items in your order needed more time to be made. Although we make every effort to deliver on time, many pieces of jewelry are assembled or made to order, and this can sometimes delay delivery slightly.
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 05/06/2020
The ring ordered is not as shown in the photo and does not bear the inscription "flibustier".
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Response from Flibustierparis
Hello, for this order you have ordered a scarf but I assume you are talking about the other order you have just placed. Depending on the urgency of an out-of-stock situation, we have several manufacturing methods. Your ring must have been made from a mold that did not contain the engraving and the workshop must have forgotten to add it. We apologize for this error and will send you a return label for an exchange.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 31/05/2020
Fine
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 24/05/2020
Quality products but difficult delivery...
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Response from Flibustierparis
Hello, unfortunately delivery is a service we don't control, as it's managed by an independent operator. What's more, despite a return to near-normal conditions, some delivery points may still be experiencing problems due to Covid.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 31/05/2020
Well packaged.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 30/05/2020
Clear, easy navigation Friendly customer contact
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 21/05/2020
Good performance
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 23/05/2020
Well, no particular problem
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 16/05/2020
The site is easy to use and very pleasant to look at.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 17/05/2020
Very nice product, beautiful box, keep up the good work. Thank you
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 16/05/2020
Very good
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