Customer reviews of Flibustierparis

Hello, thank you for taking the time to write to us to express your frustration. We've gone back over all the exchanges and here's what came up: - We tried to contact you by phone and e-mail to sort out your repair as quickly as possible without any response from you. - As soon as we finally got it back, we gave you priority, even though the delivery time is 3 to 4 weeks. We received your bracelet on January 12, although you wanted it by January 17. - It was an old model, and the workshop wanted to check with you that it wasn't a personalized bracelet and reassemble it as it was, but there seemed to be some resistance to providing us with answers. - Finally, you asked us to cancel your son's gift, which we did immediately. I understand his disappointment, but all we did was carry out your request.

Hello, as specified in our terms and conditions, which you have accepted, custom sizes cannot be exchanged. These rings are created especially for you in your size. The size you have selected is an exceptionally large size that we cannot resell. However, we have offered you a solution to correct your ring to your size.

Hello, you have indeed chosen our thinnest model. Please return your ring for an exchange or refund.

Hello, this can be the case on a repair but in case of size change we usually put back in stock and send a new bracelet with the size.

Hello Father, we've opened an inquiry to find out what happened to your delivery. It seems that there have been 2 unsuccessful delivery attempts to your home. In this case, the carrier automatically places the parcel in a relay point. It remains to be determined whether the attempts actually took place. If it turns out to be a fault on the part of the carrier, we will refund the delivery charges.