Flibustierparis consistently delivers beautiful jewelry with careful packaging and attractive presentation, including pouches and cleaning cloths, which enhances the unboxing experience. Customers highlight fast delivery and reliable shipping, with items matching images and arriving in superb condition, often accompanied by responsive and friendly customer service. The craftsmanship and design are repeatedly praised, noting professional, attentive staff, exceptional quality stones, and a wide range of stylish, well-made pieces that invite repeat purchases. Overall, the store is described as reliable, with top-notch product quality, efficient delivery, and a pleasant shopping experience.
Very happy with my purchases because the jewelry offered by this shop is beautiful! However, I only gave 4 stars because I would appreciate a commercial gesture from this shop since less than 15 days after my purchase, the price of one of the wraps I bought decreased by about 100 euros. Waiting for their response ;-)
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Frederique D.
Rating: 4 out of 5
following a purchase from 29/07/2026
Great! Just maybe missing larger sizes of bracelets....
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Marine D.
Rating: 4 out of 5
following a purchase from 01/07/2026
Superb ring, very good quality but runs large despite the measurements taken before the order
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Mathieu R.
Rating: 4 out of 5
following a purchase from 27/06/2026
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François R.
Rating: 2 out of 5
following a purchase from 24/06/2026
I am a bit disappointed because on 2 products that I bought in store there was no offer even though these are products that have been out for a long time. Moreover, as a very very good customer, not a discount, not a gesture, nothing.
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Response from Flibustierparis
Thank you for your feedback, and I understand that it is frustrating not to feel recognized as the loyal customer you are.
Upon digging into the issue, I identified an element that partly explains the situation: you have several accounts with us, and the one used during your visit to the store had no purchase history. Unfortunately, our salespeople could not see your loyalty at the time of purchase, and they do not have the latitude to apply discounts on their own initiative — this is still regulated internally.
For the future, would you be interested in setting up a loyalty program? This would allow us to better recognize your purchases, regardless of the account used.
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Jacques C.
Rating: 4 out of 5
following a purchase from 24/06/2026
I ordered a ring to give as a birthday gift. Unfortunately, DHL Express delivered the package 3 days late, after the birthday date. Very good reception from Fanny on the phone as well as at the very beautiful store, refund easily proposed (without the 25 euros shipping). I made an exchange for myself. In summary, DHL Express... to forget!!!
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Response from Flibustierparis
We are sorry that DHL did not keep its promises, unfortunately once handed over to the carrier it is impossible for us to act on anything. Most of the time DHL manages its deliveries well but as summer approaches it is always a bit less reliable..
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Arnaud H.
Rating: 4 out of 5
following a purchase from 21/06/2026
Very friendly and great jewelry
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Julie F.
Rating: 3 out of 5
following a purchase from 19/06/2026
Very beautiful bracelet, conforms to the visual, however we are disappointed with the quality regarding the fact that it is elastic, we were expecting something that would last longer.
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Response from Flibustierparis
Hello Julie,
the assembly on silicone link is not hidden and on the contrary, it is acknowledged. We have been making bracelets for 15 years now and we can assure you that the silicone link we have selected is the most durable for assembling bracelets. Steel wires get eaten away by the stones and end up rusting. Chains do not fit into the stones and nylon wires eventually crack. With a little attention and care, we assure you that your bracelets will last for years.
Best regards,
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Gwen D.
Rating: 4 out of 5
following a purchase from 18/06/2026
Very beautiful ring but disappointed with the authenticity certificate provided with it and not even a box offered with the ring
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Alain F.
Rating: 4 out of 5
following a purchase from 07/06/2026
Very beautiful product, but packaging sold with it is not suitable (too small)
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Dimitri F.
Rating: 3 out of 5
following a purchase from 30/05/2026
A pin doesn't close, otherwise the look is nice. Too bad for the small inconvenience. Regards, Mr DF
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Response from Flibustierparis
Hello Dimitri,
Thank you for your feedback and we take note of your comment regarding the closure of the red pin and we are sorry about that. We can send you another one. The pins are not tested one by one and there may be defects. Contact us by email and we will send you a new pin. Your feedback is valuable to help us improve our products.
Best regards,
The Flibustierparis team
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Martine
Rating: 4 out of 5
following a purchase from 17/05/2026
I expected the skulls to be a little bigger
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Patrick M.
Rating: 4 out of 5
following a purchase from 21/04/2026
Very good mail order service. Thank you
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Heloïse C.
Rating: 2 out of 5
following a purchase from 17/04/2026
I bought a Dark Crown bracelet, size 19 cm as usual. However, the bracelet was too small. The person it was intended for, who lives in Marseille, had to return it. I am now waiting for the refund. Héloïse Cerboneschi
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Joe C.
Rating: 2 out of 5
following a purchase from 10/04/2026
I brought my armband in a year ago to be mended, was not told I would only be able to pick it up from the shop so was only able to collect it a year later when I was in Paris again despite telephone requests to send it. I live in Amsterdam
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Manon T.
Rating: 2 out of 5
following a purchase from 07/04/2026
I dropped off 2 bracelets for repair in March because the thread had broken. One of the bracelets was old, the other dated from Christmas and had broken in 2 months. It was only when I came to pick up the repaired bracelets that I was informed of the repair cost! I was never informed of the amount I would have to pay. Moreover, you also wanted to charge me for the repair of the jewelry which was under warranty and had not suffered any shock or damage (the link of the bracelet just broke while putting it on). I am really very disappointed with the customer service, I completely understand that a repair may be chargeable, I have no problem with that, but the least you can do is announce it in the store before the repair, as required by law.
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Adrien C.
Rating: 4 out of 5
following a purchase from 13/03/2026
Very pretty, however a difference in shade between the two rings "to life, to death" but still happy unique style
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Joel A.
Rating: 4 out of 5
following a purchase from 20/02/2026
Good quality product and efficient customer service.
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Christophe D.
Rating: 2 out of 5
following a purchase from 28/02/2026
Repair time much longer than announced without being informed of the situation, no message and no commercial gesture
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Thomas P.
Rating: 2 out of 5
following a purchase from 04/02/2026
The size does not match their recommendation at all. And the customer service is non-existent: they don't even respond to requests. Otherwise, the pearls are pretty.
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Poulingue V.
Rating: 4 out of 5
following a purchase from 09/02/2026
Order as requested except that I asked for a gift wrapping and I had written a little text that I did not receive. Otherwise, nothing to say, perfect packaging and superb jewelry
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David K.
Rating: 4 out of 5
following a purchase from 08/02/2026
Package received on time and in good condition.
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Marie-Jeanne B.
Rating: 4 out of 5
following a purchase from 11/01/2026
After-sales service and repair ok. Unfortunately, product of average quality for a price too high.
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Birgit W.
Rating: 4 out of 5
following a purchase from 30/11/2025
Nicely packaged order. The delivery time with Mondial Relais is a bit long.
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Sabrina V.
Rating: 4 out of 5
following a purchase from 26/11/2025
The gift wrapping and personal message were missing (+3€)
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Serge I.
Rating: 4 out of 5
following a purchase from 08/10/2025
20/20
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Bruno L.
Rating: 2 out of 5
following a purchase from 01/09/2025
I have already bought among other things a chain with a skull scraper and this Hamlet pendant does not fit on the chain (hole too small), it should be compatible! Disappointed for the price.
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Response from Flibustierparis
Hello, each pendant has a different hole and is not necessarily compatible with all chains. We do not see what a skull scraper is, but if the pendant does not satisfy you, you can return it to us for an exchange.
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Jp A.
Rating: 3 out of 5
following a purchase from 24/08/2025
I tried to use the link "15% off if you subscribe to the newsletter". When clicking on it - it came to 10% - and then we never received the code. So I ended up paying full price. Another thing - the prices were not the same on Android, Apple, and computer - very strange. Otherwise - positive point, the delivery, and care of the package was PERFECT
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Response from Flibustierparis
Hello JP,
Thank you for your detailed and constructive feedback. We are sorry to hear that you encountered problems with our newsletter and the receipt of the discount code. We take your comments very seriously and will check this to improve our service. Regarding the price differences on different platforms, we will also investigate this point. However, at no time do we promise 15% for subscribing to the Newsletter; if you have a screenshot of this message, we would be interested in obtaining it, as well as for the price differences.
We are pleased that the delivery and care given to your package met your expectations. Your satisfaction is important to us, and we hope to have the opportunity to serve you again.
Best regards,
The Flibustierparis team
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Gaëlle C.
Rating: 4 out of 5
following a purchase from 23/08/2025
The purchase went very well. The order was shipped very quickly. The products are of very nice quality. I had to return a product because the size did not fit. The return procedure is not very clear, the costs are at my expense and there is not really any tracking (except for that of the carrier). I still have not been informed of its receipt even though it has been delivered. No refund for the moment. I would have liked to give 5 stars because I fell in love with the shop but I think the return system needs to be reviewed (prepaid label, better tracking)
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Prescillia L.
Rating: 4 out of 5
following a purchase from 30/07/2025
The bracelet is really very pretty (but it's a shame that a limited edition of 89 copies does not come with a numbered certificate of authenticity)
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Chantal F.
Rating: 4 out of 5
following a purchase from 01/08/2025
Very good
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François R.
Rating: 3 out of 5
following a purchase from 30/07/2025
We had to return the purchase because the ring size was too small, my daughter did not understand the guide well.
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François M.
Rating: 4 out of 5
following a purchase from 24/07/2025
Hello, I ordered a limited edition Mad Hatter ring. The package arrived at the pickup point with only 5 days to collect it. That's a bit tight. Fortunately, the pickup point agreed to keep it for one more day. The ring disappointed me a bit; I thought there would be a greater contrast between the polished top and the rougher edges. I would have liked darker/black edges.
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Duboisset C.
Rating: 2 out of 5
following a purchase from 11/07/2025
Shipping 10 days later ...
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Response from Flibustierparis
Hello Duboisset,
Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not meet your expectations. We are committed to improving our service and reducing shipping times to provide you with an optimal experience. Our jewelry is handcrafted in our workshops, sometimes made to order (which was the case here), and with the holidays, delays may be extended. Please feel free to contact us directly for any questions or concerns, we will be happy to assist you.
Best regards,
The Flibustierparis team
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Jean M.
Rating: 4 out of 5
following a purchase from 06/07/2025
pretty well-crafted bracelet
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Florence D.
Rating: 3 out of 5
following a purchase from 04/07/2025
I ordered a size XL and received a size S. I requested an exchange at the Paris store but it is impossible to reserve the desired size more than 24 hours before going to the store. I was told 10 times that it was impossible to block a piece of jewelry more than 24 hours in advance while I come from the province. What a shame because the jewelry is very beautiful.
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Response from Flibustierparis
Dear Florence,
Thank you for taking the time to share your feedback on our Flibustierparis site. We are delighted that you appreciate the beauty of our jewelry. However, we are sorry to hear that your exchange experience did not meet your expectations, particularly regarding the availability of sizes. Please note that you can make a claim to our customer service to obtain a free exchange without having to travel.
Your feedback is valuable and helps us improve our service. You have since been able to exchange your bracelet in-store, please feel free to modify your rating to reflect these recent events.
Best regards,
The Flibustierparis team
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Maria V.
Rating: 4 out of 5
following a purchase from 11/06/2025
nothing to say, great!
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Fabrice D.
Rating: 4 out of 5
following a purchase from 08/06/2025
I received my new buyer promo code after placing my order, I hope to be able to use it for my next purchase. Other than that.... great, thank you and see you soon
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Marie A.
Rating: 4 out of 5
following a purchase from 06/06/2025
Very beautiful pearls, but for 17 cm, the bracelet is a bit large: I will shorten it.
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Florence G.
Rating: 4 out of 5
following a purchase from 09/02/2025
Very good protection in the package and conforms in spirit .💖..and color of the bracelets ... The WHITE bracelet I had "imagined" 🙄 with the "stones '" a little more sparkling and a little larger diameter ... My recipients of these gifts were very happy 💞 that's the main thing 👍😊. I'm thinking of choosing one for myself! Bonne continuation à vous .
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