Flibustierparis consistently delivers beautiful jewelry with careful packaging and attractive presentation, including pouches and cleaning cloths, which enhances the unboxing experience. Customers highlight fast delivery and reliable shipping, with items matching images and arriving in superb condition, often accompanied by responsive and friendly customer service. The craftsmanship and design are repeatedly praised, noting professional, attentive staff, exceptional quality stones, and a wide range of stylish, well-made pieces that invite repeat purchases. Overall, the store is described as reliable, with top-notch product quality, efficient delivery, and a pleasant shopping experience.
Hello, we are sorry that your delivery experience was not up to your expectations. Unfortunately, like you, we are dependent on our delivery service providers, and it can happen that delivery times are longer than expected, especially in relay points.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/09/2018
Delivery costs a little high, but perfect packaging and on-time delivery!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/08/2018
I ordered during the sales, unfortunately I chose the wrong size ... I just wanted to make an exchange but it was not possible, so I recommended but at the price not sold ... too bad. However, the brand is great, the bracelets are of very good quality, in short, I love them.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/07/2018
pretty products
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 17/07/2018
Jewelry as pictured, it's really beautiful. Unfortunately it arrived a little damaged and the quality of the silver is questionable (it turns your fingers green, and is very, very easily damaged). I own 4 signet rings from different jewelry stores and have never had this kind of problem. Nevertheless, it remains one of the prettiest I own.
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Response from Flibustierparis
Hello, silver is a soft metal that is subject to knocks and scratches. Concerning the green on your finger, this is a reaction of your skin to the copper contained in the 925 silver (which can be accentuated by the heat in summer). This phenomenon fades and eventually disappears after a few days, when the thin layer of copper that has risen to the surface during melting disappears. Concerning the arrival of the damaged ring, we are surprised because they are all checked before leaving our workshop. Please do not hesitate to contact us by e-mail so that we can see what it is at [email protected].
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/06/2018
Delivery a little longer than advertised
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 30/06/2018
I was very unpleasantly surprised to have to pay customs fees. Your products are sumptuous, but already quite expensive. You add the cost of delivery and decide whether or not to buy the gift. But customs fees are a nasty surprise on arrival that you can't estimate before ordering!
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Response from Flibustierparis
Hello, unfortunately Switzerland is not part of the European Community and is therefore subject to import duties. We are not responsible for these charges. However, if you live outside the European Community, you won't pay French VAT, which means a saving of 20% on the actual price.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/07/2018
Serious
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/06/2018
Very well done!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 03/07/2018
very beautiful but disappointed by the size of the stones. too bad the size is not specified in detail :(
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Response from Flibustierparis
Hello, all our description sheets contain a details tab which specifies the size of the stones as well as the complete composition of the jewel. If you would like to change your 6mm stone bracelet for an 8mm bracelet, please contact our customer service department.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/06/2018
Well laid-out and attractive
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/06/2018
Very good experience, workmanship. And fast delivery. The gift had the desired effect. Thank you very much.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/06/2018
Very clear and easy to navigate
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/05/2018
SAv a bit expensive and turns on Hellfest for not providing a guarantee.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/05/2018
Appreciable, professional follow-up
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/05/2018
Perfect and fast
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/05/2018
just as I'd hoped...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/05/2018
Quality product
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/04/2018
WELL
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/05/2018
Very nice site, beautiful jewels
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 30/04/2018
Fine
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 04/05/2018
delivery time too long
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 20/04/2018
not serious
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Response from Flibustierparis
Hello, if you have any problems with our service please contact us by email to find a solution as soon as possible. Our team is here to help you.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 10/04/2018
delivery could have been respected, especially when you ask for it in a comment when you buy.
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Response from Flibustierparis
Hello, we are the first to be sorry when a delivery time is not respected but unfortunately we cannot act on the carriers when they do not respect their deadlines. We will refund your shipping costs to the credit card used for payment.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/04/2018
poor delivery but very active customer service to find a solution
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/03/2018
Easy to use and clear enough, it's a shame that some items are no longer in stock...
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 14/03/2018
I was not informed of the arrival of the parcel...It was returned to you within a day! It was a recommnde following a size error. I had made my first purchase last year, and was satisfied with it. We thought we'd get wedding rings from you, but considering the follow-up and the sizes (which differ from one product to another), I'm skeptical about the future... Too bad!
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Response from Flibustierparis
Hello, unfortunately the emails informing customers of the availability of their parcel in a relay point are generated by the carriers and it is possible that they arrive in spam or are blocked by the servers. The parcel has been delivered in time by our services. Once it has been handed over to the carrier, we are as dependent on their service as you are. We regret that your shopping experience did not live up to your expectations and will pass on your message to our carrier.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/03/2018
Easy to navigate
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/02/2018
Efficient and well done.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/03/2018
The site is very well designed and easy to navigate. The photos correspond well to the product received.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/03/2018
user-friendly and well-designed
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/03/2018
Very good quality as usual! Can't wait for a mobile app.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 17/03/2018
Opinion of the order to the delivery: no problem, the order being a gift I will give you an opinion on this one in 6 months.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/03/2018
Easy to navigate
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/02/2018
Everything went well. Just a comment on the delivery time for the return with Mondial Relay. The parcel was dropped off on Tuesday at Mondial Relay, but on Saturday it was dropped off at the Relais near my home...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 08/03/2018
Reliable site Fast, compliant shipping
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/02/2018
Super
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/02/2018
The products are of high quality. The photos don't really show them off.
A problem with relay delivery: every time I place an order, I have to wait more than a week to get them. Even if this is not Flibustier's fault, it's still worth mentioning. Wonderful site, to be recommended.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/02/2018
Delivery times too long
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/02/2018
Good site
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