Customer reviews of Flibustierparis

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 6 410 published reviews

Summary of reviews

Flibustierparis consistently delivers beautiful jewelry with careful packaging and attractive presentation, including pouches and cleaning cloths, which enhances the unboxing experience. Customers highlight fast delivery and reliable shipping, with items matching images and arriving in superb condition, often accompanied by responsive and friendly customer service. The craftsmanship and design are repeatedly praised, noting professional, attentive staff, exceptional quality stones, and a wide range of stylish, well-made pieces that invite repeat purchases. Overall, the store is described as reliable, with top-notch product quality, efficient delivery, and a pleasant shopping experience.

Reviews 2, 3 and 4 stars

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M
Matthieu P.
Rating: 4 out of 5
following a purchase from 24/05/2022
Although my order was "lost" just an email and very quickly contacted to repair the error, but too bad for a 1st order. It can happen... Person reactive on the phone and a little gift of apology, it's a pleasure! Jewelry meets my expectations, being forced to remove them every day I'm waiting to see the lifespan of the clasp with "ficelles", maybe the size, 1 cm less would have fit me better I think! But satisfied
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Diler B.
Rating: 3 out of 5
following a purchase from 12/05/2022
Unfortunately, the 24/48 hour deadline indicated on the website was not respected.
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Response from Flibustierparis
Hello, for our part, we handed over the parcel to our carrier within the 24/48 hour time limit. However, it seems that there were several problems with the delivery. As you probably know, once the parcel has been handed over to the carrier, we can't do anything about it and we're dependent on their service.
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Fabien R.
Rating: 4 out of 5
following a purchase from 02/05/2022
Reliable company, commercial and attentive customer service, singular jewels. No 5 stars just because the parcel arrived pierced...
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Fabrice B.
Rating: 4 out of 5
following a purchase from 01/05/2022
Hello, nothing to say everything is ok thank you.
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Nikolay C.
Rating: 4 out of 5
following a purchase from 28/04/2022
Meets my expectations
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Nathalie H.
Rating: 4 out of 5
following a purchase from 26/04/2022
Delivery the day after my order
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Bochra B.
Rating: 4 out of 5
following a purchase from 17/04/2022
Easy to navigate
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Jean C.
Rating: 4 out of 5
following a purchase from 20/04/2022
Magnificent products. You want to buy everything.
On the other hand, delivery by DPD is catastrophic! I paid 9€ for home delivery... The deliveryman automatically put my parcel in a parcel relay while I was at home waiting....
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Maud G.
Rating: 4 out of 5
following a purchase from 14/02/2022
Very good quality jewelry, we are very happy with the result. This is our 3rd purchase from them, and we've just ordered our wedding rings. It's important to plan ahead, as made-to-measure orders take longer than advertised.
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Raphael M.
Rating: 4 out of 5
following a purchase from 23/02/2022
Friday delivery unsuccessful, so I changed to a relay point delivery to make things easier for DPD and hope to have the product the next day but 1 day is what they needed to only notify me that they had indeed changed the delivery method...
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Peggy P.
Rating: 4 out of 5
following a purchase from 09/02/2022
Very clear and easy to read
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Nina L.
Rating: 4 out of 5
following a purchase from 07/02/2022
I am very happy with my purchase despite the long delivery time.
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Didier D.
Rating: 4 out of 5
following a purchase from 05/02/2022
No problem with the order just with the collection point
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Simon C.
Rating: 4 out of 5
following a purchase from 06/02/2022
The pack where the bracelets were inside is clean and of good quality, in other words it's nickel we are happy me and my wife.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/01/2022
functional and easy to use
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/01/2022
Easy navigation,
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/01/2022
ALL CLEAR.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/01/2022
Easy to use, more non-jewellery products so clothing would be welcome
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/01/2022
Fine
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 17/01/2022
The widower much site
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Response from Flibustierparis
Hello, if you could take the time to describe the problems you've encountered in a little more detail, that might help us to correct any errors you may have noted.
Best regards,
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/12/2021
Delivery as indicated, on time.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 12/12/2021
Regular customer, never disappointed with the jewelry, fast, impeccable delivery.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/12/2021
Well, just a problem with the gift wrap. One for 6 items
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/12/2021
Order conformed and delivered in very good condition.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/12/2021
All good
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 26/11/2021
Super site, very beautiful photos of products that give envy. The only drawback is the delivery by DPD which is really chaotic every time for me (for no reason). When can we expect a delivery by La Poste?
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 02/12/2021
-Parcel arrived at destination -Product of very beautiful qualities -Pocket and its box are a very beautiful presentation -it misses the sentence which I wanted with indicated merry Christmas too bad
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/11/2021
Beautiful article, I am satisfied with my orders.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 14/11/2021
I received the well-made bracelet, a little large, I am in the process of exchanging it. Customer service is very attentive and helps to ensure customer satisfaction. I'm waiting for my new one in the right size, but so far everything has gone very well: product quality and customer service.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/11/2021
Menu a little complex I find At checkout, asks if we have things to add or if we want to make a gift. I think it's great to offer it!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/10/2021
Fast deliveryand nickel tracking information
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/10/2021
Satisfied
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 11/10/2021
Weitergabe von Daten an Facebook ist nicht akzeptabel
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Response from Flibustierparis
Hi, we agree that customers should always have the right to choose what data he wants to transfer to whom and that is why we follow European regulations in terms of RGPD laws. If you do not want us to share info with anyone then all you have to do is select the option on the cookie management app that pops up when navigating on our website.
Also we can at any point erase any data we have about you if you wish. Just right us here ([email protected]) and we'll be happy to do it for you.
Rehards
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Acheteur Vérifié
Rating: 2 out of 5
following a purchase from 30/09/2021
No com.my item is still in "order preparation" and has never changed status.
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Response from Flibustierparis
Hello, we are sorry that the communication was not up to your expectations. Your ring did not meet our quality standards and had to be remade. We remain a craft company and some orders may take a little longer than expected.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 25/09/2021
It's a little pricey, but it's a mother's delight.
Special mention for the new delivery service: top of the top.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/09/2021
Nothing to say, the parcel arrived on time and the article corresponds completely to my expectations.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/09/2021
very fast delivery
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 06/09/2021
I put 3 because following the return of goods where I had to pay the return costs, I was given a credit without being asked if I wanted a refund. What's more, when I reordered, I still had to pay the shipping costs. They weren't even taken with the credit note. Disappointing.
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Response from Flibustierparis
Hello, thank you for your feedback. When the refund request is not expressed, we automatically issue a credit note so that you can reorder your item. We are doing everything we can to improve this, but we are constrained by the technical solutions available to us at the moment. We will take your comments into account to improve our service.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 31/08/2021
The color of the new leather is far too light compared to the original: a pity. Otherwise, very good after-sales service.
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Response from Flibustierparis
Hello, without getting too far ahead of ourselves, this can be explained by the fact that leather darkens as it ages and collects dirt. this may explain why the leather you gave us to repair looks lighter than the new leather used for the repair. This may explain why the leather you gave us to repair looks lighter than the new leather used for the repair. Over time, the patina will set in and you'll get back the same shade. It's also possible that we received a slightly lighter batch than the one you ordered at the time.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/08/2021
Searching for and ordering products from the site is quick and easy, delivery was made quickly and the product conforms to my order.
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