The online store Flibustier Paris consistently impresses with its exceptional product quality, as customers frequently highlight the exquisite craftsmanship and beauty of the jewelry. The responsiveness and professionalism of the staff, both in-store and online, are often praised, with many noting their friendly demeanor and helpful advice which enhances the overall shopping experience. Delivery services are noted for being prompt, with many reviews mentioning timely arrivals and well-packaged items that meet expectations.
the bracelets are clearly of high quality. On the other hand, I discovered on the phone, thanks to "Fanny" from customer service, that I could order intermediate sizes.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 01/11/2019
Very happy very nice bracelet, I did not understand the principle of customization because I can not find it
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 31/10/2019
Delivery on time, packaging very correct and in good condition.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 24/10/2019
very good site a little expensive but interesting store
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 31/07/2019
Just a problem with the shipping, but a dynamic and efficient young lady on the phone who took care of the jewelry work and the return to Belgium.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 12/10/2019
Very good, both for the quality of the product and the delivery. As usual, keep up the good work.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 03/10/2019
Always satisfied with the site
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 14/10/2019
Super intuitive
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 09/09/2019
Very good site, quality products and fast delivery.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 09/09/2019
The site is really good. I've just had a few problems with the custom service, where I've tried twice to place an order but to no avail. Apart from that, it's a fluid site, with a terrible choice and always so much temptation.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 12/08/2019
azerty
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 28/08/2019
It's not easy to figure out how to make a gift card
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Response from Flibustierparis
Hello, in order to help us improve our services can you give us more details about your experience with the gift card. Did you have trouble finding the gift card or is it difficult to understand how to buy it? Thank you for your feedback on [email protected]
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 14/08/2019
I recommend the brand for its spirit
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 19/08/2019
Ras.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 31/07/2019
....
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 09/08/2019
mail sent before receiving order, perfect, parcel received by post, everything ok.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 06/08/2019
Product conforms to my expectations, carefully packaged. Delivery a little long (one week).
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 02/08/2019
Good products though.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 03/08/2019
Fine
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 31/07/2019
Easy and beautiful
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 26/07/2019
Many choices, I remain a very good customer and fan of the brand even if some products can be expensive.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 26/07/2019
Beautiful jewels, worth the wait.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 25/07/2019
Good site.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 14/07/2019
Very nice site with good product descriptions and beautiful photos.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 30/06/2019
A little slow at times, but very well presented.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 19/06/2019
The repair service was very correct but the delivery service was too long, especially when the relay point proposed by the site was in fact a closed store and so I had to reselect another relay point to finally have a place for delivery.
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Response from Flibustierparis
Hello, unfortunately we are dependent on the service of the carriers and they often fail us. For their part, the point relay stores don't always inform them of their exceptional closures or vacation closures etc... We will pass on your comments to our carrier.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 10/07/2019
Quality products.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 03/07/2019
Excellent
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 07/07/2019
Very satisfied
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Acheteur vérifié
Rating: 2 out of 5
following a purchase from 01/07/2019
Delivery is a Null. Following an error in my address my package was sent back to flibustier and they ask me to pay the shipping costs again. For an order of more than 150€ I find it lamentable and unmerchantable!
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Response from Flibustierparis
Hello Mr Lagier, We're sorry to hear about this inconvenience. We have a free delivery system, but when you placed your first order you chose home delivery, which is subject to a charge.
An addressing error prevented the post office from delivering your parcel, but we are not responsible for either the addressing error or for the fact that the post office did not get back to you. We make absolutely no margin on deliveries and unfortunately we have to pay for a new delivery each time we send you a parcel, and it is impossible to get a refund for the previous one. We therefore offered you the option of paying for a relay point delivery, but this apparently didn't satisfy you. We are therefore at an impasse because you feel that it is up to us to pay for home delivery, which was not originally a free service, and for a mistake that we did not make. Best regards,
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 30/06/2019
The box is a little big for the order
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 22/06/2019
Package arrived quickly. I am very satisfied with my purchase!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 16/06/2019
Good, clear site, easy to access
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 15/06/2019
Comprehensive site and easy navigation
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 14/06/2019
Clear and pleasant site. The list of items already viewed is very useful.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 05/06/2019
Super site and jewels all as magnificent
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 14/05/2019
Very good, you just have to understand that the straps are really different depending on the range, because on the photos, they are almost identical. I made the mistake of ordering a "MINI" instead of a "KISS".
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 16/05/2019
High-quality articles
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 19/05/2019
Quality products, fast shipping, but a small problem with the site's adaptability to a tablet.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 15/05/2019
Original products with a wide variety of ranges
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