The online store Flibustier Paris consistently impresses with its exceptional product quality, as customers frequently highlight the exquisite craftsmanship and beauty of the jewelry. The responsiveness and professionalism of the staff, both in-store and online, are often praised, with many noting their friendly demeanor and helpful advice which enhances the overall shopping experience. Delivery services are noted for being prompt, with many reviews mentioning timely arrivals and well-packaged items that meet expectations.
A classic, well-organized shopping site. However, it lacks photos of the products worn, I had to skim all the Instagram photos in order to realize the size of the medallion ...
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 29/01/2019
Great site with a perfect collection
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 29/01/2019
Easy enough to navigate, a comparison system would be interesting given the choice, and above all a real live customization system would be really top-notch!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 24/01/2019
Despite an initial problem with the delivery, the company reacted quickly and well after my phone call. As for the quality of the products: they're beautiful and particularly well cared for. The only hitch: the price is a little too high, in my opinion, but well ... If it lasts, we won't regret it in the end, I hope ...
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Rating: 3 out of 5
following a purchase from 21/01/2019
Fine
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 20/01/2019
Discovered the store in Paris.
Very good and professional
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 09/01/2019
Correct order and delivery
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 20/12/2018
Good.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 20/12/2018
The colors on the photos are misleading and don't match what we receive. Too bad because these are beautiful products
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Response from Flibustierparis
Hello, we do our best to make photos as close to reality as possible, but between the camera and the settings of our respective screens, it's always difficult to appreciate a color on a screen. What's more, the stones are natural and colors can vary from one to another. However, if you are not satisfied with your jewel, you can return it to us for an exchange or refund.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 18/12/2018
Reliable site Reproche, the readability of products Dimensions of beads or skulls not indicated.
But good quality product.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 09/10/2018
Very good product but poor delivery management
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Response from Flibustierparis
Hello, we are sorry that your delivery experience was not up to your expectations. Unfortunately, like you, we are dependent on our delivery service providers, and it can happen that delivery times are longer than expected, especially in relay points.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 28/09/2018
Delivery costs a little high, but perfect packaging and on-time delivery!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 10/08/2018
I ordered during the sales, unfortunately I chose the wrong size ... I just wanted to make an exchange but it was not possible, so I recommended but at the price not sold ... too bad. However, the brand is great, the bracelets are of very good quality, in short, I love them.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 16/07/2018
pretty products
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 17/07/2018
Jewelry as pictured, it's really beautiful. Unfortunately it arrived a little damaged and the quality of the silver is questionable (it turns your fingers green, and is very, very easily damaged). I own 4 signet rings from different jewelry stores and have never had this kind of problem. Nevertheless, it remains one of the prettiest I own.
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Response from Flibustierparis
Hello, silver is a soft metal that is subject to knocks and scratches. Concerning the green on your finger, this is a reaction of your skin to the copper contained in the 925 silver (which can be accentuated by the heat in summer). This phenomenon fades and eventually disappears after a few days, when the thin layer of copper that has risen to the surface during melting disappears. Concerning the arrival of the damaged ring, we are surprised because they are all checked before leaving our workshop. Please do not hesitate to contact us by e-mail so that we can see what it is at [email protected].
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 23/06/2018
Delivery a little longer than advertised
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 10/07/2018
Serious
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Rating: 4 out of 5
following a purchase from 29/06/2018
Very well done!
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 03/07/2018
very beautiful but disappointed by the size of the stones. too bad the size is not specified in detail :(
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Response from Flibustierparis
Hello, all our description sheets contain a details tab which specifies the size of the stones as well as the complete composition of the jewel. If you would like to change your 6mm stone bracelet for an 8mm bracelet, please contact our customer service department.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 28/06/2018
Well laid-out and attractive
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 19/06/2018
Very good experience, workmanship. And fast delivery. The gift had the desired effect. Thank you very much.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 04/06/2018
Very clear and easy to navigate
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 30/05/2018
SAv a bit expensive and turns on Hellfest for not providing a guarantee.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 20/05/2018
Appreciable, professional follow-up
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 15/05/2018
Perfect and fast
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 01/05/2018
just as I'd hoped...
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 03/05/2018
Quality product
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 29/04/2018
WELL
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 06/05/2018
Very nice site, beautiful jewels
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 30/04/2018
Fine
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 20/04/2018
not serious
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Response from Flibustierparis
Hello, if you have any problems with our service please contact us by email to find a solution as soon as possible. Our team is here to help you.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 10/04/2018
delivery could have been respected, especially when you ask for it in a comment when you buy.
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Response from Flibustierparis
Hello, we are the first to be sorry when a delivery time is not respected but unfortunately we cannot act on the carriers when they do not respect their deadlines. We will refund your shipping costs to the credit card used for payment.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 06/04/2018
poor delivery but very active customer service to find a solution
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Rating: 4 out of 5
following a purchase from 30/03/2018
Easy to use and clear enough, it's a shame that some items are no longer in stock...
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 14/03/2018
I was not informed of the arrival of the parcel...It was returned to you within a day! It was a recommnde following a size error. I had made my first purchase last year, and was satisfied with it. We thought we'd get wedding rings from you, but considering the follow-up and the sizes (which differ from one product to another), I'm skeptical about the future... Too bad!
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Response from Flibustierparis
Hello, unfortunately the emails informing customers of the availability of their parcel in a relay point are generated by the carriers and it is possible that they arrive in spam or are blocked by the servers. The parcel has been delivered in time by our services. Once it has been handed over to the carrier, we are as dependent on their service as you are. We regret that your shopping experience did not live up to your expectations and will pass on your message to our carrier.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 26/03/2018
Easy to navigate
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 28/02/2018
Efficient and well done.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 25/03/2018
The site is very well designed and easy to navigate. The photos correspond well to the product received.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 17/03/2018
user-friendly and well-designed
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 19/03/2018
Very good quality as usual! Can't wait for a mobile app.
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