Flibustierparis consistently delivers beautiful jewelry with careful packaging and attractive presentation, including pouches and cleaning cloths, which enhances the unboxing experience. Customers highlight fast delivery and reliable shipping, with items matching images and arriving in superb condition, often accompanied by responsive and friendly customer service. The craftsmanship and design are repeatedly praised, noting professional, attentive staff, exceptional quality stones, and a wide range of stylish, well-made pieces that invite repeat purchases. Overall, the store is described as reliable, with top-notch product quality, efficient delivery, and a pleasant shopping experience.
SOMETIMES SOME PHOTOS OF AN ITEM DON'T APPEAR. I HAVE TO RETURN THE BRACELET TO CHANGE THE SIZE. I WAS MISLED BY THE SIZE MEASUREMENT SYSTEM (SEE ORDER EVALUATION). I BOUGHT IT DURING THE PROMOTION PERIOD AT A PRICE THAT SUITED ME (-40%). I REALLY HOPE YOU CAN GUARANTEE ME THAT THE EXCHANGE WILL BE MADE ON THE BASIS OF THE PRICE OF MY PURCHASE?!?! OTHERWISE, THE SITE IS WELL PRESENTE
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 07/02/2019
As ordered
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 13/02/2019
None
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 01/02/2019
Delayed delivery. Hard to get a response from customer service.
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Response from Flibustierparis
Hello, the Valentine's Day pack was a victim of its own success and we did everything in our power to ensure that they were delivered on time. Unfortunately, once in the hands of our carrier, we are no longer able to influence the delivery. We apologize for this inconvenience.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 10/02/2019
There's nothing to complain about on the site except that you can't see the back of the tee shirts, which is a shame, and secondly, I discovered that since I had to return an item, I had to pay for the return by post! No bar-coded return label for a free relay return like on most other sites. Personally, this discourages me from recommending!
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Response from Flibustierparis
Hello, thank you for your feedback on the back of the Tshirts, we're going to do a new photo session to add this side which is clearly missing from the product sheet. Concerning paid returns, unfortunately this is a service we can't offer, unlike the big players on the web. As independent designers, we don't have access to their delivery rates, and we can't offer delivery and returns. So we've chosen to offer delivery and let the customer pay for a return in the event of a size error, for example. If it's a mistake on our part, however, we'll pay for the return.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 11/02/2019
A superb necklace like all the ones I've ordered in the past from Flibustier, and alas I'm going to have to send it back because it's too small and my wife can't fit her head inside, next time I'll have to check the length of the necklace with the size of my wife's head...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 05/02/2019
A classic, well-organized shopping site. However, it lacks photos of the products worn, I had to skim all the Instagram photos in order to realize the size of the medallion ...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/01/2019
Great site with a perfect collection
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/01/2019
Easy enough to navigate, a comparison system would be interesting given the choice, and above all a real live customization system would be really top-notch!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 24/01/2019
Despite an initial problem with the delivery, the company reacted quickly and well after my phone call. As for the quality of the products: they're beautiful and particularly well cared for. The only hitch: the price is a little too high, in my opinion, but well ... If it lasts, we won't regret it in the end, I hope ...
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 21/01/2019
Fine
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/01/2019
Discovered the store in Paris.
Very good and professional
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 09/01/2019
Correct order and delivery
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/12/2018
Good.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 20/12/2018
The colors on the photos are misleading and don't match what we receive. Too bad because these are beautiful products
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Response from Flibustierparis
Hello, we do our best to make photos as close to reality as possible, but between the camera and the settings of our respective screens, it's always difficult to appreciate a color on a screen. What's more, the stones are natural and colors can vary from one to another. However, if you are not satisfied with your jewel, you can return it to us for an exchange or refund.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 18/12/2018
Reliable site Reproche, the readability of products Dimensions of beads or skulls not indicated.
But good quality product.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 09/10/2018
Very good product but poor delivery management
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Response from Flibustierparis
Hello, we are sorry that your delivery experience was not up to your expectations. Unfortunately, like you, we are dependent on our delivery service providers, and it can happen that delivery times are longer than expected, especially in relay points.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/09/2018
Delivery costs a little high, but perfect packaging and on-time delivery!
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/08/2018
I ordered during the sales, unfortunately I chose the wrong size ... I just wanted to make an exchange but it was not possible, so I recommended but at the price not sold ... too bad. However, the brand is great, the bracelets are of very good quality, in short, I love them.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 16/07/2018
pretty products
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 17/07/2018
Jewelry as pictured, it's really beautiful. Unfortunately it arrived a little damaged and the quality of the silver is questionable (it turns your fingers green, and is very, very easily damaged). I own 4 signet rings from different jewelry stores and have never had this kind of problem. Nevertheless, it remains one of the prettiest I own.
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Response from Flibustierparis
Hello, silver is a soft metal that is subject to knocks and scratches. Concerning the green on your finger, this is a reaction of your skin to the copper contained in the 925 silver (which can be accentuated by the heat in summer). This phenomenon fades and eventually disappears after a few days, when the thin layer of copper that has risen to the surface during melting disappears. Concerning the arrival of the damaged ring, we are surprised because they are all checked before leaving our workshop. Please do not hesitate to contact us by e-mail so that we can see what it is at [email protected].
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 23/06/2018
Delivery a little longer than advertised
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 10/07/2018
Serious
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/06/2018
Very well done!
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 03/07/2018
very beautiful but disappointed by the size of the stones. too bad the size is not specified in detail :(
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Response from Flibustierparis
Hello, all our description sheets contain a details tab which specifies the size of the stones as well as the complete composition of the jewel. If you would like to change your 6mm stone bracelet for an 8mm bracelet, please contact our customer service department.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 28/06/2018
Well laid-out and attractive
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 19/06/2018
Very good experience, workmanship. And fast delivery. The gift had the desired effect. Thank you very much.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 04/06/2018
Very clear and easy to navigate
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/05/2018
SAv a bit expensive and turns on Hellfest for not providing a guarantee.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 20/05/2018
Appreciable, professional follow-up
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 15/05/2018
Perfect and fast
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 01/05/2018
just as I'd hoped...
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 03/05/2018
Quality product
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 29/04/2018
WELL
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/05/2018
Very nice site, beautiful jewels
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 30/04/2018
Fine
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 20/04/2018
not serious
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Response from Flibustierparis
Hello, if you have any problems with our service please contact us by email to find a solution as soon as possible. Our team is here to help you.
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Acheteur Vérifié
Rating: 3 out of 5
following a purchase from 10/04/2018
delivery could have been respected, especially when you ask for it in a comment when you buy.
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Response from Flibustierparis
Hello, we are the first to be sorry when a delivery time is not respected but unfortunately we cannot act on the carriers when they do not respect their deadlines. We will refund your shipping costs to the credit card used for payment.
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 06/04/2018
poor delivery but very active customer service to find a solution
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Acheteur Vérifié
Rating: 4 out of 5
following a purchase from 30/03/2018
Easy to use and clear enough, it's a shame that some items are no longer in stock...
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