The online store Flibustier Paris consistently impresses with its exceptional product quality, as customers frequently highlight the exquisite craftsmanship and beauty of the jewelry. The responsiveness and professionalism of the staff, both in-store and online, are often praised, with many noting their friendly demeanor and helpful advice which enhances the overall shopping experience. Delivery services are noted for being prompt, with many reviews mentioning timely arrivals and well-packaged items that meet expectations.
A little disappointed as the photos don't quite match the product, but still very good quality...
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Response from Flibustierparis
Hello, Mondial Relay delivery is always free. Home delivery is free for orders over €199.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 06/06/2020
Website not intuitive enough, not very qualitative. Some of the photos of the items presented do not work, are not visible even when you click on them.
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Response from Flibustierparis
Hello, thank you for your feedback. Can you tell us more about [email protected] so that we can improve your experience and that of other users? Please don't hesitate to contact us and let us know what you think could be improved, as well as the browser you used and whether you're on mobile, tablet or computer.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 26/05/2020
I am very happy with Flibustier but not with the delivery time and not with my last order.
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Response from Flibustierparis
Hello, one of the items in your order needed more time to be made. Although we make every effort to deliver on time, many pieces of jewelry are assembled or made to order, and this can sometimes delay delivery slightly.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 31/05/2020
Fine
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 24/05/2020
Quality products but difficult delivery...
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Response from Flibustierparis
Hello, unfortunately delivery is a service we don't control, as it's managed by an independent operator. What's more, despite a return to near-normal conditions, some delivery points may still be experiencing problems due to Covid.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 31/05/2020
Well packaged.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 30/05/2020
Clear, easy navigation Friendly customer contact
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 21/05/2020
Good performance
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 23/05/2020
Well, no particular problem
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 16/05/2020
The site is easy to use and very pleasant to look at.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 17/05/2020
Very nice product, beautiful box, keep up the good work. Thank you
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 16/05/2020
Very good
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 14/05/2020
Quality products and impeccable service
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 12/03/2020
I love your web store as well as the one in Paris. A little long for delivery due to confinement but otherwise nickel.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 03/05/2020
None
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 29/04/2020
Ras, everything is easy and clear
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 28/04/2020
Fluid and practical
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 25/04/2020
Apart from a minor quality problem with one necklace, I've always been more than satisfied with the quality of the jewelry and the service.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 17/04/2020
Clear, easy navigation.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 11/04/2020
The ring and the Filbustier service are both at the height of my expectations or even more, however a big disappointment concerning the delivery but it seems to me that it depends more on Cubyn and Colis privé than on Filbustier.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 13/04/2020
The site is clear and practical for ordering
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 31/03/2020
no problem, very fast delivery
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 07/03/2020
nice and pretty packaging
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 28/02/2020
Beautiful brand beautiful products TOP customer service
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 02/03/2020
well-designed, easy-to-read site
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 14/02/2020
Only a few details about the jewels' characteristics are missing.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 20/02/2020
For a 180€ purchase, it would be nice to include a gift such as a tote bag or other item, which is what you used to do, but now nothing at all - your new order tracking system is very poor.
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Response from Flibustierparis
Hello, the gifts do not benefit from an automated system, it can also happen that we run out of gifts. Concerning the tracking system, it hasn't changed. Can you give us more detailed feedback on your experience to help us improve it? send us an email at [email protected]
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 08/02/2020
satisfied
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 06/02/2020
I'm satisfied but not entirely... because the parcel was conform but I had left an engraved word and this word was not there when the parcel was opened. Too bad... otherwise very good bracelet
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 31/01/2020
It's good quality stuff, it really looks good, and the jewels are "racy" . But the price-quality ratio is a bit too much, I think.
5 stars is a worthy rating, but the value for money makes me recommend 4 stars.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 11/02/2020
clear and detailed site, friendly and helpful staff, i thank them again for having shipped my order as soon as possible to receive it in time for valentine's day. the only small regret is not being able to choose precisely the bracelet you want, i explain each stone has its particularity in terms of "marbling" and for example the bracelet i just ordered has only a few compared to the photo on the site. good continuation to you.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 29/01/2020
Nothing in particular
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 10/02/2020
The photo of the model and the one received are not the same
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Response from Flibustierparis
Hello, if we made a mistake in the order we will exchange your item for the one you ordered free of charge. Please contact us by email at [email protected].
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 09/02/2020
everything was well organized
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 05/02/2020
Quality jewelry as described on the site, as usual. Keep up the good work.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 29/01/2020
Very satisfied indeed.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 28/01/2020
Good quality ring, well packaged, very happy with my purchase.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 23/01/2020
Delivery time ok
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 09/01/2020
Quality products .
Very attentive customer service .
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 09/01/2020
I've always loved your products. This isn't the first one I've ordered (Sunda).
However, be careful with the delivery. The adhesive tape on my parcel was all unstuck, so much so that I could easily grab the case of my bracelet. Receiving an open parcel is not very nice, especially when you pay the price.... Apart from that, don't change a thing!
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Response from Flibustierparis
Hello, we have taken note of your comments and will pass them on to our carrier.
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